
Paul Miller Audi
Parsippany, NJ
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Service completed Took me in for service without hesitation when my car said there was no oil pressure and could not drive it. They had a loaner car ready or me was a s Took me in for service without hesitation when my car said there was no oil pressure and could not drive it. They had a loaner car ready or me was a smooth process. Very much appreciated. One day turn around was great. More
PAUL MILLER AUDI PEOPLE" THINK OF THE CUSTOMER FIRST" John Van Ost is the Best! I had to say goodbye to my A-8L after 15 years of excellent service. I had limited time to find a replacement. John was able John Van Ost is the Best! I had to say goodbye to my A-8L after 15 years of excellent service. I had limited time to find a replacement. John was able to find a car acceptable put the paper work thru and deliver the car in 24 hours! You may find this interesting. John is the same sales person who sold me the A-8 15 years ago! Bob Balzer More
GREAT CUSTOMER SERVICE ON INTERNET DEAL I would like to shout out to David for his excellent customer service. It is nice to know their are reputable car dealers still in existence . It is I would like to shout out to David for his excellent customer service. It is nice to know their are reputable car dealers still in existence . It is hard to trust someone you don't know and buy a car you haven't seen. But David made it a easy choice for me. He answered every question as if he was buying the car. Details good and bad. Pics of everything. And when I got the car it was better than I expected. GREAT job to David and Paul Miller Audi... Thanks again for a outstanding car buying experience!! Steven Smith More
They always go the extra mile to do the best job Buying a new car from Paul Miller Audi is always a great experience! We always enjoy working with our salesman, Peter Wendell and his assistant, Micha Buying a new car from Paul Miller Audi is always a great experience! We always enjoy working with our salesman, Peter Wendell and his assistant, Michael, as well as Michael Sawieljew, the Finance Manager. Their commitment and dedication to their customers is second to none. More
Would defintly go back coffee and pastries a big plus Took me on time . Natasha was friendly and helpful and car was ready when they said. Liked the free car wash and speedy on time service Took me on time . Natasha was friendly and helpful and car was ready when they said. Liked the free car wash and speedy on time service More
Professional Service Advisor leads to Excellent Service I brought mint 10 year old A4 Convertible in for service because of an unusual vibration. My service advisor Lou Berardino selected the mechanic and I brought mint 10 year old A4 Convertible in for service because of an unusual vibration. My service advisor Lou Berardino selected the mechanic and sent me out with him to test drive for the noise. After several miles of nothing, just a perfect ride, the suggestion was to bring it in without an appointment the next time it happened. That seemed reasonable. So we stopped and informed Lou. However, Lou said that we should look at it now just to be sure. Sound advice from a knowledgeable advisor because it was found that a potentially dangerous situation existed with both front axles bad. He refused to let me drive it home while we waited for the parts to come in. A loaner car was provided to insure my safety and convenience. I've been taking my car here for years which will probably make it last another 10 years. I can't say enough about Lou who over the years has provided an expectation of excellence that has never disappointed. Credit also goes to GM Thom Rocky who has the insight to hire and keep only the best people to service our cars, and to Kelly whose friendly smile and courteous manner seems to make parting with some of my money a pleasant experience. Thank you. More
Engine light My engine light came on so I brought it in. Xenia Haines was exceptional! Coutesy car was good, service was great. I just wish they could have washe My engine light came on so I brought it in. Xenia Haines was exceptional! Coutesy car was good, service was great. I just wish they could have washed my car More
SERVICE EXCELLENCE Have visited MANY times for service over the years, and with the most recent addition to the service experience for me at least (Xenia Haines) complet Have visited MANY times for service over the years, and with the most recent addition to the service experience for me at least (Xenia Haines) completely elevated and turned a mostly negative experience into a pleasant one. Good customer service is what makes ALL the difference and in any industry, and keeps the best, THE BEST. Thank you for the addition of Xenia to the Paul Miller Audi team. More
Excellent experience start to finish. Very professional and knowledgable staff. Highly recommend to anyone interested in buying an Audi or simply looking to experience start to finish. Very professional and knowledgable staff. Highly recommend to anyone interested in buying an Audi or simply looking to learn more about them. More