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Paul Miller Audi

Parsippany, NJ

4.8
1,231 Reviews

250 Route 46

Parsippany, NJ

07054

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Showing 1,231 reviews

October 22, 2024

The dealership provided excellent customer service, fair pricing and a hassle free buying experience. Highly recommend. More

by V
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Yusufov, Jose Bautista Urcia
Oct 23, 2024 -

Paul Miller Audi responded

Thank you for recommending Paul Miller Audi! We're delighted to hear that our team provided excellent service and a hassle-free buying experience. Enjoy your new vehicle!

October 18, 2024

Extremely disappointed with the level of service I received at Paul miller Audi. The lack of communication was beyond frustrating despite multiple attempts to get updates. They were consistently unres More

by AC85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt osserman
Oct 18, 2024 -

Paul Miller Audi responded

I'm sorry to hear about your frustrating experience. We strive for clear communication and professionalism, so it's concerning to learn that we fell short in these areas. Your feedback is important, and we'd like the opportunity to address this situation directly with you. Please feel free to reach out at your convenience. Thank you, Matthew Osserman - Service Manager - (973) 797-9210

October 08, 2024

Professional, knowledgeable and customer focused team of exceptional people! I have always had a good experience! More

by Paula
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Regan
Oct 09, 2024 -

Paul Miller Audi responded

Paula, we're delighted to hear that you've consistently had great experiences with our team at Paul Miller Audi. Thank you for your kind words and support!

October 07, 2024

Vanessa Nicita at Paul Miller Audi Parsippany and the service team are outstanding!!! They were quick to address my needs, and found a solution to my problem quickly and efficiently. More

by Milagros Tea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Nicita
Oct 07, 2024 -

Paul Miller Audi responded

We're delighted to hear that Vanessa and the service team at Paul Miller Audi Parsippany provided outstanding assistance, Milagros! It's great to know they addressed your needs efficiently. Thank you for sharing your experience with us!

October 04, 2024

I have been leasing vehicles from this dealer for many years. The service is part of the reason I return. My service advisor was wonderful and made sure I had transportation for the time that my car was b More

by Scocalaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa, Peter Wendell
Oct 06, 2024 -

Paul Miller Audi responded

We're delighted to hear that our service team at Paul Miller Audi has consistently met your expectations. We look forward to assisting you with your next lease and continuing to provide excellent service!

October 04, 2024

I always use Paul Miller for my car service needs. I made an appointment, arrived on time, and received service right away. The staff at Paul Miller offered patience and understanding as instruction More

by SMitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron King
Oct 07, 2024 -

Paul Miller Audi responded

We're delighted to hear about your positive experience with Aaron and the team at Paul Miller Audi. It's great that you found our service efficient and accommodating. We appreciate your continued trust in us for all your car needs!

September 16, 2024

Ken was very helpful and made car buying a breeze and honest. Great service. Friendly staff. More

by Jkirincich2016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Ferrone
Sep 16, 2024 -

Paul Miller Audi responded

Thank you so much for leaving Paul Miller Audi a five-star review! We are happy that your buying experience with Ken was effortless. Enjoy the new ride!

September 06, 2024

I would highly discourage anyone outside of NJ from purchasing a vehicle from Paul Miller. As a PA resident, I purchased a vehicle in late June whose battery failed PA inspection and was told by Paul M More

by mattwilliamson1992
Recommend Dealer
No
Employees Worked With
Angelo Simone
Sep 09, 2024 -

Paul Miller Audi responded

Matt, I'm sorry to hear about your experience with the vehicle and warranty. We strive for customer satisfaction and it sounds like we fell short here. Please reach out so we can discuss this further and find a resolution. Thank you, Leighton Kuet - Sales Manager - (973) 797-9210

August 01, 2024

Nice modern facility, very helpful employees who try to make you feel appreciated, and served on time. Stewart specially, was very helpful and efficient. The car was serviced and returned cleaned and on ti More

by jerryerlich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stuart
Aug 01, 2024 -

Paul Miller Audi responded

We're delighted to hear that Stewart and the team at Paul Miller Audi provided such a positive experience. Thanks for sharing your feedback!

July 31, 2024

Excellent and professional. Haven’t been buying Audis from Peter’Wendell for 30!! years, always helpful and honest. More

by Arthur.margon
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Peter Wendell
Aug 01, 2024 -

Paul Miller Audi responded

Arthur, thank you for your loyalty and kind words about Peter Wendell and the team at Paul Miller Audi. We appreciate your continued trust in us over the years!