Paul Masse Buick GMC South

I dropped my 2015 GMC pick up truck there on August 1 for oil change, a recall on my side airbags and have them do a software update for my radio that I was having issues with. Also asked them to look at my oil change, a recall on my side airbags and have them do a software update for my radio that I was having issues with. Also asked them to look at my radiator system as I was having an issue with some overheating and fluid leaking. Upon picking the truck up I was told I needed a new radiator ( $1656 ) and also my oil cooling lines ( $ 412 ), going into the radiator, we're starting to leak and should be replaced. There were also other fluid changes that they recommended doing at this time. I thought this seemed quite high and I wanted to check around so I told him I would get back to them. After talking to a couple of mechanics one of them finally took the time to pull things apart and found that I had a cracked overflow tank and that the radiator and oil cooling lines were fine. My cost for the repair was $279. I'm sorry but I just cannot trust these people anymore to go back there and have work done. I was going to call the dealer and speak to someone above the service department but from other reviews I read it sounded like those people did not want to listen to anything anyone had to say. More

I purchased a GMC Terrain. My salesman Tom Fratantuono was very professional and went above and beyond to make me very happy with my purchase. Also he was very knowledgeable of My salesman Tom Fratantuono was very professional and went above and beyond to make me very happy with my purchase. Also he was very knowledgeable of every feature of the vehicle and took his time setting everything up for me. Thanks Tom and the Paul Masse team!!! More

Needed a new truck and Tom Frat helped me order what I wanted. He kept in touch during the process for order to delivery. Tom made the whole process a positive experience. Fifth vehicle purchased from t wanted. He kept in touch during the process for order to delivery. Tom made the whole process a positive experience. Fifth vehicle purchased from the dealership and it continues to get better. More

Very knowledgeable and personable service was very great all the personal I deal with were excellent all the personal I deal with were excellent More

Tom Frat goes over and above to make sure I am provided with the best service and experience while purchasing my GMC Terrain. with the best service and experience while purchasing my GMC Terrain. More

I been purchasing vehicles from Paul Masse gmc since 2015. Great family dealer ship. I purchased all my vehicles from Tom Fratantuono, Tom is always a true professional and makes buy cars painless and f 2015. Great family dealer ship. I purchased all my vehicles from Tom Fratantuono, Tom is always a true professional and makes buy cars painless and fun. TOP DOG! Give him a call if your in the market for a Buick or gmc. You will be satisfied. More

Exceptional service. Tom Fratantuono is a spectacular Salesman very detail oriented, organized and is highly recommended. Tom Fratantuono is a spectacular Salesman very detail oriented, organized and is highly recommended. More

I had the best salesman ever,he was fast and efficient and the business office was the same. I would recommend anyone to go here. Talk about in and out. LOVED IT!!! and the business office was the same. I would recommend anyone to go here. Talk about in and out. LOVED IT!!! More

We are on our third vehicle with Tom Fratantuono and have no reason to ever stop doing business with him! Tom takes excellent care of his customers and is always available to answer questions. He makes the c no reason to ever stop doing business with him! Tom takes excellent care of his customers and is always available to answer questions. He makes the car buying process easy! More

Just took delivery of new 2022 Terrain! Wonderful experience dealing with Tommy Fratantuono who is the best! Very knowledgeable about all his vehicles and very accommodating! This is our th Wonderful experience dealing with Tommy Fratantuono who is the best! Very knowledgeable about all his vehicles and very accommodating! This is our third experience purchasing a vehicle with Tommy over the years and every time is a delight! He goes above and beyond! He even set up Bluetooth & Onstar for me! Highly recommend this dealership! Very friendly, clean and professional! Go see Tommy! More