Paul Masse Buick GMC South

Just bought our 2nd car from Tom. I recommend him and the entire Team at Paul Masse. Friendly, knowledgeable, takes the time to review all aspects of the car. From financing to deli I recommend him and the entire Team at Paul Masse. Friendly, knowledgeable, takes the time to review all aspects of the car. From financing to delivery, first class service all the way! More

Very friendly and helpful, Tom is outstanding, did everything he could to find a vehicle that met our needs and wants within our budget. I personally despise the car buying/leasing process but Tom and everything he could to find a vehicle that met our needs and wants within our budget. I personally despise the car buying/leasing process but Tom and the rest of the staff made it more than bearable. quick,smooth, and no pressure. More

Everyone was extremely helpful, nice, & professional. Would recommend to anyone looking for a new car. I'm extremely happy with mine Would recommend to anyone looking for a new car. I'm extremely happy with mine More

We have been purchasing vehicles from Tom Fratantuono for years. This is actually the 11th purchase. We have complete confidence in Tom! Thank you for always being honest, clear and transparent!! years. This is actually the 11th purchase. We have complete confidence in Tom! Thank you for always being honest, clear and transparent!! More

Great experience at Paul Masse Gmc. The truck I wanted and great price. Tom , Wayne and Rick were a great team. I can’t see myself buying from any other dealer ever again. The truck I wanted and great price. Tom , Wayne and Rick were a great team. I can’t see myself buying from any other dealer ever again. More

Dealer is top notch with customer service and represents one of the best inventories. I had purchased a vehicle from Tom Fratantuono several years back and when I decided to purchase a GMC again he was my one of the best inventories. I had purchased a vehicle from Tom Fratantuono several years back and when I decided to purchase a GMC again he was my first call. More

Incredible salesman Tom frat provided exceptional service to my family from start to finish. Tom is absolutely amazing at what he does. From start to finish the process was smooth, Tom got us exactly what we to my family from start to finish. Tom is absolutely amazing at what he does. From start to finish the process was smooth, Tom got us exactly what we wanted from color to options. Tom should be recognized by management for a good well done, excellent personality, attention to detail, and product knowledge. More

With the help of our sales person Tom Fratantuono, have we been able to complied our transaction without any problems. Our lease was already on an extension and we had difficulties securing a new car to ou we been able to complied our transaction without any problems. Our lease was already on an extension and we had difficulties securing a new car to our liking. Tom worked with us with lots of care and made it happen. Covid came between the handover to I, but it still was made easy for me with great personal attention. Even so it is our 4 GMC car, every new and old function on the car was explained to us in great detail. I learned of things that I never used or was not aware of on formerly leased GMC Terain . So happy to have used Paul Masse and our salesman Tom to make this transaction. More

I dropped my 2015 GMC pick up truck there on August 1 for oil change, a recall on my side airbags and have them do a software update for my radio that I was having issues with. Also asked them to look at my oil change, a recall on my side airbags and have them do a software update for my radio that I was having issues with. Also asked them to look at my radiator system as I was having an issue with some overheating and fluid leaking. Upon picking the truck up I was told I needed a new radiator ( $1656 ) and also my oil cooling lines ( $ 412 ), going into the radiator, we're starting to leak and should be replaced. There were also other fluid changes that they recommended doing at this time. I thought this seemed quite high and I wanted to check around so I told him I would get back to them. After talking to a couple of mechanics one of them finally took the time to pull things apart and found that I had a cracked overflow tank and that the radiator and oil cooling lines were fine. My cost for the repair was $279. I'm sorry but I just cannot trust these people anymore to go back there and have work done. I was going to call the dealer and speak to someone above the service department but from other reviews I read it sounded like those people did not want to listen to anything anyone had to say. More

I purchased a GMC Terrain. My salesman Tom Fratantuono was very professional and went above and beyond to make me very happy with my purchase. Also he was very knowledgeable of My salesman Tom Fratantuono was very professional and went above and beyond to make me very happy with my purchase. Also he was very knowledgeable of every feature of the vehicle and took his time setting everything up for me. Thanks Tom and the Paul Masse team!!! More