Paul Masse Buick GMC South

Efficient/Friendly Buying Experience I don't like to spend days in dealerships haggling over prices and trade in costs, so when my previously dealer who we bought our last four cars from I don't like to spend days in dealerships haggling over prices and trade in costs, so when my previously dealer who we bought our last four cars from (Tarbox Toyota) continued to insult us on a trade in price for a car we bought and continuously serviced from them, i was glad when Paul Masse and Tom Frat stepped up as our second option at the time with the lease of a Enclave. They provided a more competitive offer on the trade in and I felt their vehicles were priced decent up front; Buick's customer incentives didnt hurt either. As for Tom, we were referred to him and I appreciated his straightforward and honest approach. As other reviewers stated, he personally delivered the new registration and has followed up on the car. The Paul Masse dealership is also impressive, very clean, professional and friendly staff, nice little customer service area for the kids. Paul Masse and Tom will definitely be given primary consideration for our next car. More

Seamless Tom Fratantuano is the reason we buy from Paul masse,he goes above and beyond in every way.you will not find a better man to do business with.i highly Tom Fratantuano is the reason we buy from Paul masse,he goes above and beyond in every way.you will not find a better man to do business with.i highly recommend him More

New Lease I always dread going to dealerships because you are there forever, Tom Frat made my experience quick easy and painless. Would recommend him to anyone I always dread going to dealerships because you are there forever, Tom Frat made my experience quick easy and painless. Would recommend him to anyone! More

EXCELLENT ASSET TO YOUR COMPANY 1/27/16 STOPPED TO INVESTIGATE A NEW LEASE!!!! LEFT WITH THE CAR WE WANTED!!! RIGHT PRICE----RIGHT COLOR--- JOHN HELPED IN EVERY WAY HE COULD TO M 1/27/16 STOPPED TO INVESTIGATE A NEW LEASE!!!! LEFT WITH THE CAR WE WANTED!!! RIGHT PRICE----RIGHT COLOR--- JOHN HELPED IN EVERY WAY HE COULD TO MAKE SURE WE GOT WHAT WE WANTED!!!! HE IS A REAL ASSET TO YOUR COMPANY!!!! PAUL MASSE IS A GREAT DEALERSHIP!!!! HAVE NEVER BEEN DISAPPOINTED WITH CUSTOMER SERVICE IN THE SHOWROOM OR SERVICE DEPARTMENT!!! FRAN AND VIN DIFRUSCIO More

exploring for a new car I have not been in a dearlership in 22yrs and a little nervous abut the process and what I wanted.David Begin was just the right person to help me an I have not been in a dearlership in 22yrs and a little nervous abut the process and what I wanted.David Begin was just the right person to help me answer any questions easily pointing out the different pks in the cars. It went so well I bought the car much sooner than I thought I would , will be picking it up tomorrow. David excellent salesperson not pushy, pleasant, treated me with respect. the manager Rick Mignanelli was helpful in adjusting the price and also pleasant. I would recommend this dearlship to anyone. Thank you for having good people in sales. More

Excellent Customer Service!! Our family has purchased all of our vehicles with Tom Frat. Tom is reliable, respectful and he will do anything in his power to be sure that satisfac Our family has purchased all of our vehicles with Tom Frat. Tom is reliable, respectful and he will do anything in his power to be sure that satisfaction happens! We appreciate his friendly demeanor and his expertise each time we walk into the Paul Masse dealership! More

Excellent and professional, they way they always are Have now purchased my last 6 cars/trucks from Tom Frat and can't see myself or friends buying from anyone else, he goes above and beyond the extra mil Have now purchased my last 6 cars/trucks from Tom Frat and can't see myself or friends buying from anyone else, he goes above and beyond the extra mile More

No better car salesman then Tom Frat Have now purchased my last 4 cars from Tom Frat and can't see myself buying from anyone else, goes above and beyond the extra mile Have now purchased my last 4 cars from Tom Frat and can't see myself buying from anyone else, goes above and beyond the extra mile More

Fantastic Salesperson & dealership I'm a new car fanatic, have dealt with numerous salespeople, I've purchased over 25 new cars in my lifetime. Salesperson Tom Fratantuano was THE best I'm a new car fanatic, have dealt with numerous salespeople, I've purchased over 25 new cars in my lifetime. Salesperson Tom Fratantuano was THE best I've ever dealt with. He was knowledgeable, personable, helpful, etc. He made my wife & I feel comfortable, purchasing a new Encore for my wife. No pressure, even hand delivered the registration to my home, going out of his way to make it easy for the customer. The sales purchase was flawless, including the finance experience. I can see that this Paul Masse dealership is VERY organized. More

Perfect salesperson! The salesperson Tom was terrific with the handling of my leasing a new Encore from the time I called asking information about the auto to the signing The salesperson Tom was terrific with the handling of my leasing a new Encore from the time I called asking information about the auto to the signing of the paperwork! I would definitely recommend the dealership and especially the salesperson Tom Fratantuono in a heart beat! Thank you Tom for your hard work making the numbers work for me and for making this a smooth transition. Also, thank you for taking the time to go through EVERYTHING in my vehicle the day I picked up my shinny new Encore! More