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Paul Masse Buick GMC South

South Kingstown, RI

4.9
320 Reviews
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2909 Tower Hill Road

South Kingstown, RI

02874

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Showing 320 reviews

December 23, 2015

purchase a new vehicle This was one of my best experience in purchasing a new vehicle. I feel Tom went out of his way to make sure that we were happy with our purchase. He w More

by Grumpygrampy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 18, 2015

Nightmare. I bought my truck here 3 months ago. Its been the service dept. 4 times for vibration/shaking issue. Met with the Service Manager and GM rep. today. T More

by rob3396
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob Masse, Gerry Dumont
December 11, 2015

You will not find a better place to buy a car!! This was the best, most pleasant, seemingly easy and honest car purchase we have ever had!! From the minute we met Tom until we received our new keys More

by Klmillard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 10, 2015

My experience with this dealership was very professional. Tom Fratantuono was my saleman who went out of his way to get me the car that I was looking for..I having always own a chevy & always bought my cars More

by fruit 123.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
November 05, 2015

Found my car! I knew what I wanted, a Verano turbo. None were available in RI or near by MA or CT. John Vacca tracked one done in a day and in the color I wanted. More

by may
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Vacca
October 13, 2015

Too good to be true. Very disappointing. Had my Sierra 3 months and I regret buying it. My truck has VIBRATION and SHAKING issues that have not been fixed, even after 4 se More

by rob3396
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Bob Masse, John Vacca
October 03, 2015

Great Tom was very patient and helpful. He was kind enough to show me everything about the vehicle I wanted. This was a great experience. I would defintely More

by Bthayer53
Recommend Dealer
Yes
October 02, 2015

Excellent sales rep, no pressure, honest. We have just purchased our fourth vehicle in 5 1/2 years from the dealership. Tom Frat has been our sales person for the last 3 cars. We keep retur More

by dickbianco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 30, 2015

new encore ! Our whole family drives gm products...have been dealing with paul masse since 1989 but this was our first experience with buick product..my wife loves More

by JS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
September 18, 2015

great customer service The dealership was friendly well kept and addressed our needs The salesman was very knowledgeable about the product I would refer my family and More

by DD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gerry Dumont
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