Paul Masse Buick GMC South
South Kingstown, RI
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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purchase a new vehicle This was one of my best experience in purchasing a new vehicle. I feel Tom went out of his way to make sure that we were happy with our purchase. He w This was one of my best experience in purchasing a new vehicle. I feel Tom went out of his way to make sure that we were happy with our purchase. He was a great person to deal with and Paul Masse dealerships and all the people were great.Can't say enough good things about Tom and the whole dealership. More
Nightmare. I bought my truck here 3 months ago. Its been the service dept. 4 times for vibration/shaking issue. Met with the Service Manager and GM rep. today. T I bought my truck here 3 months ago. Its been the service dept. 4 times for vibration/shaking issue. Met with the Service Manager and GM rep. today. Took them for rides and they both acknowledge the vibration problem but say thats what a truck suppose to drive like. My 2014 Ford F-150 did not do this. If you want your car's steering wheel to vibrate at various speeds... then buy your car at Paul Masse. GM has a huge issue with their trucks and its illustrated on AutoGuide.com, please read it before you buy. I just wanted my hard earned money back. Its a shame that Paul Masse will not stand behind his products when he says "You will be satisfied". I am not satisfied! More
You will not find a better place to buy a car!! This was the best, most pleasant, seemingly easy and honest car purchase we have ever had!! From the minute we met Tom until we received our new keys This was the best, most pleasant, seemingly easy and honest car purchase we have ever had!! From the minute we met Tom until we received our new keys from him, all of our expectations were exceeded! Go see Tom and get the car that you want!! More
My experience with this dealership was very professional. Tom Fratantuono was my saleman who went out of his way to get me the car that I was looking for..I having always own a chevy & always bought my cars Tom Fratantuono was my saleman who went out of his way to get me the car that I was looking for..I having always own a chevy & always bought my cars from Paul Masse . Their service department in East Providence is excellent & Sam is the best. More
Found my car! I knew what I wanted, a Verano turbo. None were available in RI or near by MA or CT. John Vacca tracked one done in a day and in the color I wanted. I knew what I wanted, a Verano turbo. None were available in RI or near by MA or CT. John Vacca tracked one done in a day and in the color I wanted. In less than a week I had the car of my choice, John was great on trade in price and finding me all sorts of rebates. Great experience. More
Too good to be true. Very disappointing. Had my Sierra 3 months and I regret buying it. My truck has VIBRATION and SHAKING issues that have not been fixed, even after 4 se Very disappointing. Had my Sierra 3 months and I regret buying it. My truck has VIBRATION and SHAKING issues that have not been fixed, even after 4 service visits. Bob Masse has ignored my calls and refused to refund my money. I am not satisfied. It is noted in internet forums that GM has these issues with Sierra/Silverado and other vehicles that have not been addressed. Google it. More
Great Tom was very patient and helpful. He was kind enough to show me everything about the vehicle I wanted. This was a great experience. I would defintely Tom was very patient and helpful. He was kind enough to show me everything about the vehicle I wanted. This was a great experience. I would defintely come back again. More
Excellent sales rep, no pressure, honest. We have just purchased our fourth vehicle in 5 1/2 years from the dealership. Tom Frat has been our sales person for the last 3 cars. We keep retur We have just purchased our fourth vehicle in 5 1/2 years from the dealership. Tom Frat has been our sales person for the last 3 cars. We keep returning to Tom (even after the dealership moved further away from us) for our cars because he is great to work with and makes the whole process of purchasing a new automobile pleasant and without hassle. More
new encore ! Our whole family drives gm products...have been dealing with paul masse since 1989 but this was our first experience with buick product..my wife loves Our whole family drives gm products...have been dealing with paul masse since 1989 but this was our first experience with buick product..my wife loves the encore...masse service departments are second to none....tom frat was our salesman...extremely knowledgeable, no nonsense and got the deal done quickly and followed up with registry issue as promised..that is why he has been there for over 20 years!! More
great customer service The dealership was friendly well kept and addressed our needs The salesman was very knowledgeable about the product I would refer my family and The dealership was friendly well kept and addressed our needs The salesman was very knowledgeable about the product I would refer my family and friends More