Paul Masse Buick GMC South

A great experience This was our first dealing with a Paul Masse dealership and it was a WONDERFUL experience. Our Sales Rep, Nick Snow listened to what we wanted in a Bu This was our first dealing with a Paul Masse dealership and it was a WONDERFUL experience. Our Sales Rep, Nick Snow listened to what we wanted in a Buick Lacrosse, and since there was no such vehicle in their inventory, he worked extremely hard to find the right car for us. In a matter of two days he delivered everything we wanted and more!!! Cam B was also very helpful in helping us choose what additional protection package would be best for us. This was an absolutely satisfying experience. In fact, my brother-in-law accompanied us to the dealership. He has a Buick leased from another dealership and said he will definitely go to Paul Masse for his next one. More

Only one word needed.....AMAZING! We have been doing business with Paul Masse and Tom Frat for many years! The customer service provided is always above and beyond! Tommy has always We have been doing business with Paul Masse and Tom Frat for many years! The customer service provided is always above and beyond! Tommy has always had our best interest at heart, he is always up front and honest. We tell everyone to visit Paul Masse South and Tom Frat if they're in the market for a new or used vehicle! More

painless I purchased a 2016 GMC Canyon at Paul Masse GMC/Buick South the very first day I stepped foot in the dealership. I was in the market for buying a pick I purchased a 2016 GMC Canyon at Paul Masse GMC/Buick South the very first day I stepped foot in the dealership. I was in the market for buying a pick-up truck and my first stop was in to Paul Masse to check things out. This was my first experience at the dealership and it was awesome! The salesperson who welcomed me in, Tom Fratantuono, played a big roll in my decision to purchase this vehicle. The last couple of vehicles I purchased from other dealerships felt like the salesperson was trying to sway my decision one way or another. Tom was just the opposite, in fact, he let me do most of the talking. I later found out that he was a longtime employee for Paul Masse and a very experienced salesperson. I have confidence in Toms words "I will always do whatever I can to make sure you are completely satisfied." And this makes me happy to be a part of the Paul Masse family! More

A Customer for Life Two years ago I bought a 2014 GMC Sierra 4X4 truck at Paul Masse GMC/Buick South. This truck, which includes a "tow-package", rides like a GM Cadilla Two years ago I bought a 2014 GMC Sierra 4X4 truck at Paul Masse GMC/Buick South. This truck, which includes a "tow-package", rides like a GM Cadillac. What an incredible ride! And because of the outstanding treatment that has been provided to me from every staff member, including the Service Department and the Manager himself (Bob Masse), I returned again last week to buy my wife another unbelievable vehicle from Steve Alvarez at this dealership. This time it was a 2016 Terrain Denali. We both fell in love with this car within 3 minutes of the test drive, and Steve once again, along with the entire staff, made a car buying experience a wonderful and pleasurable experience. I would highly recommend that anyone who is looking for a stress free car purchasing environment, in a dealership with an entire staff of highly trained and educated professionals, to visit Paul Masse South. I am without a doubt, a customer for life. Thank you to Steve, and everyone at Paul Masse GMC South. Peter C. Insana A Customer for Life. More

enlightening experience This is not our first experience with Paul Masse Buick in purchasing and leasing a vehicle, since our experience with them has been nothing less th This is not our first experience with Paul Masse Buick in purchasing and leasing a vehicle, since our experience with them has been nothing less than outstanding. Our experience with them has exceeded our expectations. They are highly professional and care about the needs of their customers. They listen to your issues and will do their utmost to meet or exceed your expectations in resolving your problems at hand. This is why we highly recommend Paul Masse Buick. More

A wonderful car shopping experience This was by far the best car shopping experience my wife and I have ever experienced. We visited Paul Masse Buick GMC South recently with the intentio This was by far the best car shopping experience my wife and I have ever experienced. We visited Paul Masse Buick GMC South recently with the intention of purchasing a single truck. We ended up leasing 2 new vehicles! The staff were patient, professional and courteous - we never felt pressured or unsure of our decision. We also loved how the cars are priced - this is car buying as it should be. Thank you Rick, Dave and Cam! More

Continued Business Tom Fratantuano has help my wife and I lease new vehicles this past year. He has always answered our questions and has been straight forward to us in Tom Fratantuano has help my wife and I lease new vehicles this past year. He has always answered our questions and has been straight forward to us in the process of getting a new car. We have purchased or lease our last 5 cars from Paul Masse because of their great customer service. More

Efficient/Friendly Buying Experience I don't like to spend days in dealerships haggling over prices and trade in costs, so when my previously dealer who we bought our last four cars from I don't like to spend days in dealerships haggling over prices and trade in costs, so when my previously dealer who we bought our last four cars from (Tarbox Toyota) continued to insult us on a trade in price for a car we bought and continuously serviced from them, i was glad when Paul Masse and Tom Frat stepped up as our second option at the time with the lease of a Enclave. They provided a more competitive offer on the trade in and I felt their vehicles were priced decent up front; Buick's customer incentives didnt hurt either. As for Tom, we were referred to him and I appreciated his straightforward and honest approach. As other reviewers stated, he personally delivered the new registration and has followed up on the car. The Paul Masse dealership is also impressive, very clean, professional and friendly staff, nice little customer service area for the kids. Paul Masse and Tom will definitely be given primary consideration for our next car. More