Paul Masse Buick GMC South

A Customer for Life Two years ago I bought a 2014 GMC Sierra 4X4 truck at Paul Masse GMC/Buick South. This truck, which includes a "tow-package", rides like a GM Cadilla Two years ago I bought a 2014 GMC Sierra 4X4 truck at Paul Masse GMC/Buick South. This truck, which includes a "tow-package", rides like a GM Cadillac. What an incredible ride! And because of the outstanding treatment that has been provided to me from every staff member, including the Service Department and the Manager himself (Bob Masse), I returned again last week to buy my wife another unbelievable vehicle from Steve Alvarez at this dealership. This time it was a 2016 Terrain Denali. We both fell in love with this car within 3 minutes of the test drive, and Steve once again, along with the entire staff, made a car buying experience a wonderful and pleasurable experience. I would highly recommend that anyone who is looking for a stress free car purchasing environment, in a dealership with an entire staff of highly trained and educated professionals, to visit Paul Masse South. I am without a doubt, a customer for life. Thank you to Steve, and everyone at Paul Masse GMC South. Peter C. Insana A Customer for Life. More

enlightening experience This is not our first experience with Paul Masse Buick in purchasing and leasing a vehicle, since our experience with them has been nothing less th This is not our first experience with Paul Masse Buick in purchasing and leasing a vehicle, since our experience with them has been nothing less than outstanding. Our experience with them has exceeded our expectations. They are highly professional and care about the needs of their customers. They listen to your issues and will do their utmost to meet or exceed your expectations in resolving your problems at hand. This is why we highly recommend Paul Masse Buick. More

A wonderful car shopping experience This was by far the best car shopping experience my wife and I have ever experienced. We visited Paul Masse Buick GMC South recently with the intentio This was by far the best car shopping experience my wife and I have ever experienced. We visited Paul Masse Buick GMC South recently with the intention of purchasing a single truck. We ended up leasing 2 new vehicles! The staff were patient, professional and courteous - we never felt pressured or unsure of our decision. We also loved how the cars are priced - this is car buying as it should be. Thank you Rick, Dave and Cam! More

Continued Business Tom Fratantuano has help my wife and I lease new vehicles this past year. He has always answered our questions and has been straight forward to us in Tom Fratantuano has help my wife and I lease new vehicles this past year. He has always answered our questions and has been straight forward to us in the process of getting a new car. We have purchased or lease our last 5 cars from Paul Masse because of their great customer service. More

Efficient/Friendly Buying Experience I don't like to spend days in dealerships haggling over prices and trade in costs, so when my previously dealer who we bought our last four cars from I don't like to spend days in dealerships haggling over prices and trade in costs, so when my previously dealer who we bought our last four cars from (Tarbox Toyota) continued to insult us on a trade in price for a car we bought and continuously serviced from them, i was glad when Paul Masse and Tom Frat stepped up as our second option at the time with the lease of a Enclave. They provided a more competitive offer on the trade in and I felt their vehicles were priced decent up front; Buick's customer incentives didnt hurt either. As for Tom, we were referred to him and I appreciated his straightforward and honest approach. As other reviewers stated, he personally delivered the new registration and has followed up on the car. The Paul Masse dealership is also impressive, very clean, professional and friendly staff, nice little customer service area for the kids. Paul Masse and Tom will definitely be given primary consideration for our next car. More

Seamless Tom Fratantuano is the reason we buy from Paul masse,he goes above and beyond in every way.you will not find a better man to do business with.i highly Tom Fratantuano is the reason we buy from Paul masse,he goes above and beyond in every way.you will not find a better man to do business with.i highly recommend him More

New Lease I always dread going to dealerships because you are there forever, Tom Frat made my experience quick easy and painless. Would recommend him to anyone I always dread going to dealerships because you are there forever, Tom Frat made my experience quick easy and painless. Would recommend him to anyone! More

EXCELLENT ASSET TO YOUR COMPANY 1/27/16 STOPPED TO INVESTIGATE A NEW LEASE!!!! LEFT WITH THE CAR WE WANTED!!! RIGHT PRICE----RIGHT COLOR--- JOHN HELPED IN EVERY WAY HE COULD TO M 1/27/16 STOPPED TO INVESTIGATE A NEW LEASE!!!! LEFT WITH THE CAR WE WANTED!!! RIGHT PRICE----RIGHT COLOR--- JOHN HELPED IN EVERY WAY HE COULD TO MAKE SURE WE GOT WHAT WE WANTED!!!! HE IS A REAL ASSET TO YOUR COMPANY!!!! PAUL MASSE IS A GREAT DEALERSHIP!!!! HAVE NEVER BEEN DISAPPOINTED WITH CUSTOMER SERVICE IN THE SHOWROOM OR SERVICE DEPARTMENT!!! FRAN AND VIN DIFRUSCIO More

exploring for a new car I have not been in a dearlership in 22yrs and a little nervous abut the process and what I wanted.David Begin was just the right person to help me an I have not been in a dearlership in 22yrs and a little nervous abut the process and what I wanted.David Begin was just the right person to help me answer any questions easily pointing out the different pks in the cars. It went so well I bought the car much sooner than I thought I would , will be picking it up tomorrow. David excellent salesperson not pushy, pleasant, treated me with respect. the manager Rick Mignanelli was helpful in adjusting the price and also pleasant. I would recommend this dearlship to anyone. Thank you for having good people in sales. More

Excellent Customer Service!! Our family has purchased all of our vehicles with Tom Frat. Tom is reliable, respectful and he will do anything in his power to be sure that satisfac Our family has purchased all of our vehicles with Tom Frat. Tom is reliable, respectful and he will do anything in his power to be sure that satisfaction happens! We appreciate his friendly demeanor and his expertise each time we walk into the Paul Masse dealership! More