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Paul Masse Buick GMC South

South Kingstown, RI

4.9
320 Reviews
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2909 Tower Hill Road

South Kingstown, RI

02874

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Showing 320 reviews

August 26, 2017

In a league of their own! Unbelievable sales and service at this dealership! Nothing but class! Recently bought our third vehicle from Tom, who goes above and beyond for all of More

by lsanbor212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Fratantuono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin McElroy
August 26, 2017

They made leasing a car a wonderful 1st time experience ! My experience since day one has been an amazing & pleasant journey. I cant thank Bob Masse and Rick Mignanelli enough for their one on one service and More

by Ms LaurieJeanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Mignanelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Masse, Steve Alvarez
August 02, 2017

Excellent!! And more!! Paul Masse Buick GMC South dealership was just outstanding and went that extra mile on making this deal happen. Bob Masse who was always in contact wi More

by Dennis H Drainville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Fratantuono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Masse, Justin McElroy
Aug 16, 2017 -

Paul Masse Buick GMC South responded

Dennis, Thank you so much for taking the time to send us your feedback. We value you as our customer and very much appreciate your continued business. Congratulations on your new vehicle! Customer Experience Team

June 19, 2017

Expierince with dealership and salesman Vehicle was ready when we arrived for delivery and they went over the vehicle and explain everything to us.Would not buy a vehicle anywhere else. More

by susanne.schofield.7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Fratantuono
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2017

Bob Masse and Tom Frat Keep On Keeping On I have found myself feeling impressed with the professionalism and support that Bob Masse and Tom Frat continue to display as I am now in my 3rd Buick More

by Chief
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Fratantuono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Masse
Aug 16, 2017 -

Paul Masse Buick GMC South responded

Congratulations on your new Encore! Thank you for being part of our Paul Masse Family. We appreciate that you took the time to send us your comments. We appreciate your business! Customer Experience Team

May 23, 2017

No nonsence, good price, fast deal My deal was a straight forward, no trade cash deal. Tom got me all of the options and the color that I wanted at a satisfactory price! Thanks! More

by jbonoyer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Fratantuono
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2017

Great Salesman, Financial Adviser, and Dealership!!! Paul Masse GMC is very fortunate to have Dave Begin as a Salesman. Dave"s friendly personality and professionalism makes the car purchasing process ve More

by jeannes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Begin, , Justin McElroy
May 01, 2017

Outstanding salesman, dealership, and service! My experience at Paul Masse was top-notch! I've now leased two Buick Encores from Tom and he has made the process seamless, enjoyable, and stress-free More

by jdlv068
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Fratantuono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Masse
April 29, 2017

Excellent salesman Tom Frat is a great guy, he was helpful through out the whole buying processes. This is the second vehicle I have purchases through him. I highly reco More

by joec7170
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Fratantuono
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2017

Great salesman and dealership!! My experience at the dealership went without any major problems. From the first phone call to the day of pickup, am very happy with the service I was More

by Al Mack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Fratantuono
5.0
This rating includes all reviews, with more weight given to recent reviews.
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