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Paul Masse Buick GMC South
South Kingstown, RI
315 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 315 reviews
October 19, 2017
Wonderful I had the pleasure of meeting Tom Frat recently, as I wished to lease a third Buick. Tom was the most kind, courteous, honest, helpful, knowledgeable I had the pleasure of meeting Tom Frat recently, as I wished to lease a third Buick. Tom was the most kind, courteous, honest, helpful, knowledgeable and very professional Salesperson with whom have ever worked. He offered me several options so that I was able to be confident in making a decision. It was a stress-free and great experience. I will highly recommend Tom and look forward to working with him in the future. More
by SPacia1
Employees Worked With
September 15, 2017
WONDERFUL EXPERIENCE WITH TOM FRATANTUONO Leased a 2018 Terrain, Tom gave us a wonderful experience, very knowledgeable, personable, and accommodating. He worked very hard to get us the best d Leased a 2018 Terrain, Tom gave us a wonderful experience, very knowledgeable, personable, and accommodating. He worked very hard to get us the best deal and keep our business again! Our second consecutive time there nad would recommend Tom highly and this dealership! Easy transition from turning in leased vehicle to leasing another! More
by RT/ET
Employees Worked With
September 04, 2017
New Buick Encore Just purchased a Buick Encore. Dealing with Mike Casey and the entire dealership staff was a breeze. In and out in two hours with a new car. That's wh Just purchased a Buick Encore. Dealing with Mike Casey and the entire dealership staff was a breeze. In and out in two hours with a new car. That's why we have always bought from the Paul Masse dealerships and will again in the future. More
by lwright273
Employees Worked With
Bob Masse, Mike Casey, Justin McElroy
August 30, 2017
Leased a Buick Encore , Tom Fratantuono did an excellent job ! It was a great experience and I am sure I will return again and I will recommend others to Paul Masse. ! It was a great experience and I am sure I will return again and I will recommend others to Paul Masse. More
by Robert Springer
Employees Worked With
August 26, 2017
Leasing new car/I had a 2016 Cruze LT from Hurd Chrylser Brandon DeMarco and Frank Jolifier helped me to get out of a 2 year lease and join the Paul Masse/South team. My new 2017 Chevy Trax and the Paul Mass Brandon DeMarco and Frank Jolifier helped me to get out of a 2 year lease and join the Paul Masse/South team. My new 2017 Chevy Trax and the Paul Masse tam are 10 stars and excellent and caring and veryProfessional. I will always buylease my cars from them.. I will refer this team to anyone who will listen... being single I could Not have done it without them. Thank you... More
by kbliss
Employees Worked With
Brandon DeMarco and Frank Jolifier
August 26, 2017
They made leasing a car a wonderful 1st time experience ! My experience since day one has been an amazing & pleasant journey. I cant thank Bob Masse and Rick Mignanelli enough for their one on one service and My experience since day one has been an amazing & pleasant journey. I cant thank Bob Masse and Rick Mignanelli enough for their one on one service and everyone there. The service department was warm and friendly and kind. I cant say enough about my experience , the only thing that saddens me is that I am not going to be a part of the Paul Masse family as I am relocating . But I can tell you I always will be a voice in a quick referral to a friend or stranger to experience the experience. Buying or leasing a car can be a scary thing... But NOT at Paul Masse's Big shout out of THANK YOU to you all ! Laurie Ragosta More
by Ms LaurieJeanne
August 26, 2017
In a league of their own! Unbelievable sales and service at this dealership! Nothing but class! Recently bought our third vehicle from Tom, who goes above and beyond for all of Unbelievable sales and service at this dealership! Nothing but class! Recently bought our third vehicle from Tom, who goes above and beyond for all of his customers! More
by lsanbor212
August 02, 2017
Excellent!! And more!! Paul Masse Buick GMC South dealership was just outstanding and went that extra mile on making this deal happen. Bob Masse who was always in contact wi Paul Masse Buick GMC South dealership was just outstanding and went that extra mile on making this deal happen. Bob Masse who was always in contact with me on getting this deal for me he went that extra mile to make it happen. Again thanks Bob. My sales person Tom Fratantuono who was in contact with me and understood what I wanted in a new lease and work very hard and making this deal go thru and went that extra mile. Thanks Tom. Justin McElroy in finance was also outstanding and explain my lease agreement professionally.I have been buying my viclcle from Paul Masse since 1986 and having Tom Fratantuono as my salesman all these years he treats you like your part of the Paul Masse family the whole Paul Masse team was just outstanding even some of the poeple that work in that dealership would just say hello as you walk into Paul Masse and ask if you need help finding someone. Bob Masse you have a team of hard working professional working at your dealership. 🌟🌟🌟🌟🌟Star Rating ShouldBe 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 Star Rating More
by Dennis H Drainville
June 19, 2017
Expierince with dealership and salesman Vehicle was ready when we arrived for delivery and they went over the vehicle and explain everything to us.Would not buy a vehicle anywhere else. Vehicle was ready when we arrived for delivery and they went over the vehicle and explain everything to us.Would not buy a vehicle anywhere else. More
by susanne.schofield.7
Employees Worked With
June 08, 2017
Bob Masse and Tom Frat Keep On Keeping On I have found myself feeling impressed with the professionalism and support that Bob Masse and Tom Frat continue to display as I am now in my 3rd Buick I have found myself feeling impressed with the professionalism and support that Bob Masse and Tom Frat continue to display as I am now in my 3rd Buick Encore. I have driven some of the finest vehicles manufactured here in the United States. From a Hummer H2, Explorers, and other SUV's I find the Buick Encore to be the best vehicle in some of the worst weather conditions. I want to thank Bob and Tom for finding a solution to an affordable, reliable and dedicated vehicle serving all my transportation needs. I strongly recommend Paul Masse Buick, they professionally Keep On Keeping On. Their complete Team is impressive and comforting as one approaches getting into that new car smell. Thanks again, you are an Exceptional Team and I appreciate your devotion. Remain Safe I Remain, Kevin More
by Chief
