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Paul Masse Buick GMC South
South Kingstown, RI
320 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 320 reviews
September 27, 2018
New Truck Lease I had a great experience with my sales person Steve Alvarez who was very professional and helped me to lease a 2018 GMC Canyon for the lowest possible I had a great experience with my sales person Steve Alvarez who was very professional and helped me to lease a 2018 GMC Canyon for the lowest possible price to meet my budget. Steve was very knowledgeable and informative. I would not hesitate to recommend Paul Masse South. More
by Jcabral
Employees Worked With
Steve Alvarez
September 27, 2018
Encore lease I had visited 6 dealerships before going to Paul Masse. Kevin welcomed me with a friendly smile and I felt right at home. No pressure and was able to I had visited 6 dealerships before going to Paul Masse. Kevin welcomed me with a friendly smile and I felt right at home. No pressure and was able to get a great deal! I will definitely be back after this lease is done. More
by Surfer143
Employees Worked With
Jessica Motherway, Kevin Crosby
September 09, 2018
car buy I had a no hassle car buying experience when I bought my Buick Encore. I was very pleased with my salesperson, Tom Frat, and with the dealership. I had a no hassle car buying experience when I bought my Buick Encore. I was very pleased with my salesperson, Tom Frat, and with the dealership. More
by diane
Employees Worked With
August 29, 2018
Car shopping made easy and affordable. I recently bought 2 vehicles from Paul Masse GMC South and would highly recommend purchasing or leasing a vehicle from this dealership. In addition to I recently bought 2 vehicles from Paul Masse GMC South and would highly recommend purchasing or leasing a vehicle from this dealership. In addition to giving us the best price , the general manager Bob Masse as well as our sales associate Tom Fratantuono were very friendly, helpful, and accommodating. They went above and beyond by delivering our new license plates, putting them on the car and then programing the garage door openers. They made purchasing a car very easy and enjoyable. Great experience - I was treated like family!! More
by JeanB
August 07, 2018
Excellent Service The team offered excellent service. All of our questions were answered and we were given top rated service. Excellent experience. Would recommend to e The team offered excellent service. All of our questions were answered and we were given top rated service. Excellent experience. Would recommend to every one. More
by test
Employees Worked With
August 07, 2018
Made easy! Everything was made very easy. I live alone and switching cars can be confusing and scary, however, it was smooth, thanks to Bob and Steve. I will alw Everything was made very easy. I live alone and switching cars can be confusing and scary, however, it was smooth, thanks to Bob and Steve. I will alway miss my Verano,( I loved it!!) but my passengers will be happy for the room! Thank yoI! More
by Carol Martha 1942
Employees Worked With
Bob Masse, Steve Alvarez, Jessica Motherway
August 01, 2018
Easy to work with Andrue was great to work with. He spent extra time walking back and forth between us (me, wife) and his sales manager to get us the best deal for a pr Andrue was great to work with. He spent extra time walking back and forth between us (me, wife) and his sales manager to get us the best deal for a pre-owned 2015 GMC 1500. Even to the extent of having the seat covers replaced from cloth to leather when we mentioned we liked leather. He was courteous and polite. I will enjoy working with him again during my next vehicle purchase in the future. More
by D,M,Arel
Employees Worked With
Andrue Holbrook
July 17, 2018
Excellent service and car buying experience I can't say enough great things about this dealership. By far the best buying experience I've had to date. I worked with Tom Fratantuono and Bob Mas I can't say enough great things about this dealership. By far the best buying experience I've had to date. I worked with Tom Fratantuono and Bob Masse also assisted in getting me the deal they promised me. I've never had a dealer spend as much time with me as Tom did when I went to pick up my 2018 Terrain. Tom made sure that I knew all of the features of the vehicle and also assisted me with setting everything up and making sure it was working before I drove off. Since purchasing the Terrain I've had no issues and am loving the vehicle. Tom and Bob have both checked in with me since the purchase to make sure I'm satisfied with the Terrain. I highly recommend this dealership!!! More
by Sheria
June 19, 2018
Review Outstanding, fair and courteous. Have and will continue to recommend this dealership and more specifically, Tom Fratantuono to my friends and family. Outstanding, fair and courteous. Have and will continue to recommend this dealership and more specifically, Tom Fratantuono to my friends and family. Tom gives new meaning to fair when purchasing a new vehicle. Love my new GMC Canyon. More
by CARDINALS1B
Employees Worked With
May 31, 2018
outstanding I cannot say enough about my salesman, Mr Fratantuano. He went above and beyond any salesman I have ever leased a vehicle from in the past. I reache I cannot say enough about my salesman, Mr Fratantuano. He went above and beyond any salesman I have ever leased a vehicle from in the past. I reached out to Mr Fratantuano after a friend referred him to me, based on her positive experience. He was honest, upfront, and very knowledgable about all the vehicles and options available to me, within my budget. He took the time to sit with me and made sure I was comfortable with my payments. He was very patient throughout the process. It is important to note, I am a very difficult person to please, and he did just that! The day I picked up my vehicle, he made sure he explained every feature to me and made sure I did not drive away until I was completely confident and comfortable with my new vehicle. He even followed up with a personal phone call to make sure I loved my new vehicle. This is my eleventh lease and I can honestly say, this was the best experience ever. Thank you More
by littlebirdie
Employees Worked With
