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Paul Masse Buick GMC South
South Kingstown, RI
320 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 320 reviews
March 13, 2019
Great experience! Tom was great. Very accommodating, easy to work with, and knowledgeable. We ended up buying two vehicles, and will certainly be back to see Tom & Bob Tom was great. Very accommodating, easy to work with, and knowledgeable. We ended up buying two vehicles, and will certainly be back to see Tom & Bob in the future. 5 stars all around More
by dpignolet
March 06, 2019
No Nonesense and on his game! I have purchased three vehicles from Tom Fratantuono in the past two years. This guy is on his game, the car trucks were always ready and clean when I have purchased three vehicles from Tom Fratantuono in the past two years. This guy is on his game, the car trucks were always ready and clean when I sent up appointments. Tom has followed through after the sales and also after service. xxxx, he even sends my trucks birthday cards! I highly recommend Tom to anybody looking to get treated with respect and follow through. More
by Bdlane
Employees Worked With
February 06, 2019
Best Car Sales Rep Ever We just purchased our 5th car from Tom Frat .. Right there that says it all I wouldn't go back if he wasn't the best We just purchased our 5th car from Tom Frat .. Right there that says it all I wouldn't go back if he wasn't the best More
by sec1208
Employees Worked With
January 08, 2019
the best i have bought two vehicles in the past two years from Tom Fratantuono the best salesmen i have ever dealt with the dealership has always offered me t i have bought two vehicles in the past two years from Tom Fratantuono the best salesmen i have ever dealt with the dealership has always offered me the best deals More
by mgtimar
Employees Worked With
December 11, 2018
Outstanding Service in Every Department I went to this car dealership with a specific model and year in mind. . I spoke with Bob Masse and Tom Fratantuono about the car I was looking for I went to this car dealership with a specific model and year in mind. . I spoke with Bob Masse and Tom Fratantuono about the car I was looking for and within an hour I received a call and had an appointment for the following day to see a car that fit my description. A few days later I was driving away with my new car. The service at Paul Masse Buick was the best I have ever experienced at a car dealership. They were friendly, polite and extremely knowledgeable. Thanks Tom, I love my Buick Enclave. More
by J K Mercer
November 29, 2018
Tom Frat makes The Difference I knew the car (used) I wanted prior to my arrival on their site. They didn't have exactly what I was looking for however, Tom Frat began a search for I knew the car (used) I wanted prior to my arrival on their site. They didn't have exactly what I was looking for however, Tom Frat began a search for me. Within a few weeks I received a call and Tom had found the perfect match for me. Great car, great deal, great place to buy a car! Ps. This is my 2nd time working with Tom. Highly Recommend this guy! More
by SK-LaCrosse
Employees Worked With
November 23, 2018
Excellent Tom Frat. Was excellent . Made the process of leasing and turning in my 2015 buick easy.Definitely will recommend Paul Masse. Nick in finance was exce Tom Frat. Was excellent . Made the process of leasing and turning in my 2015 buick easy.Definitely will recommend Paul Masse. Nick in finance was excellent too. He made it easy to finance my lease. Sign and drive. More
by Steve Garafano
Employees Worked With
October 31, 2018
Excellent and Professional Service This is the second GMC truck I have purchased from this dealership. Tom has been great and extremely knowledgeable with our needs and is a top notc This is the second GMC truck I have purchased from this dealership. Tom has been great and extremely knowledgeable with our needs and is a top notch sales rep. This is a very professional dealership and would not recommend any other place in looking for a vehicle. More
by Gerard Valliere
Employees Worked With
October 18, 2018
Great experience! We recently leased a Buick Enclave at Paul Masee South Kingstown and had the pleasure of working with Tom Fratantuono. This is our second lease with P We recently leased a Buick Enclave at Paul Masee South Kingstown and had the pleasure of working with Tom Fratantuono. This is our second lease with PM and dealing with Tom, he makes the entire process so easy! He is incredibly professional, knows his products and never made us feel pressured. He took his time and listened to our needs and met those needs. We test drove many other cars and by far had the best experience and service with Tom and the staff at Paul Massee. Love our new Buick and we highly recommend PM south and working with Tom! More
by Erin3746
Employees Worked With
October 07, 2018
Made the buying experience a complete joy Tom at Paul Masse is the best around. Door to door service! No pressure sales, best price around with the service dept to back it up Tom at Paul Masse is the best around. Door to door service! No pressure sales, best price around with the service dept to back it up More
by Andrew
Employees Worked With
