Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Paul Masse Buick GMC South
South Kingstown, RI
315 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 315 reviews
November 02, 2019
Nice people to work with, especially Tommy Frat who is knowledgeable and personable. I worked with a different finance man then listed below. I missed seeing Bobby Masse who is a great guy. knowledgeable and personable. I worked with a different finance man then listed below. I missed seeing Bobby Masse who is a great guy. More
by Fran M 99
Employees Worked With
October 15, 2019
Outstanding All aspects of my previous lease and the new lease was outstanding. Everyone i dealt with was committed to being polite courteous and helpful..... Th All aspects of my previous lease and the new lease was outstanding. Everyone i dealt with was committed to being polite courteous and helpful..... They were all very knowledgable in their respective roles. thanks More
by mark constantine
October 04, 2019
Many Happy Purchases My primary reason for giving the rating that I have given is for my salesman Tom Fratantuono. In the past 20 years I have probably purchased 20 vehic My primary reason for giving the rating that I have given is for my salesman Tom Fratantuono. In the past 20 years I have probably purchased 20 vehicles from Tom Fratantuono. Tom has always proven to be a man of his word, who knows me and my needs and always finds the vehicle to best serve those needs. More
by Ron
Employees Worked With
September 25, 2019
Paul Masse Buick GMC South-FANTASTIC By far-the best experience I have ever had purchasing a vehicle from start to finish. Tom Frat was terrific and couldn't have been more helpful with By far-the best experience I have ever had purchasing a vehicle from start to finish. Tom Frat was terrific and couldn't have been more helpful with any questions that we had. More
by Melissa H
September 19, 2019
Paul Masse The Best again If you are looking to purchase a vehicle, and want the expert advice as well as the best customer experience then head on over to Paul Masse. You’ll b If you are looking to purchase a vehicle, and want the expert advice as well as the best customer experience then head on over to Paul Masse. You’ll be glad you did driving out of the lot in a brand new car. More
by Danny
August 29, 2019
2016 Buick Verano This so far has been the best car I ever purchased from Tom Frat. The deal was amazing, including the value of my trade-in; Tom's expertise was incred This so far has been the best car I ever purchased from Tom Frat. The deal was amazing, including the value of my trade-in; Tom's expertise was incredible as usual; and I was once again treated to a very enjoyable experience throughout the whole process. The frosting on the cake was meeting Miss Charlotte for the first time (Bob Masse's little one.) Nicholas Boarman was also very professional & helpful offering good advice on purchasing an extended warranty to protect my new purchase. More
by Lorraine Amalfitano
August 21, 2019
Purchased Buick Envision From the start, to when I drove away with my new car, the full experience was exceptional. My salesman, Tom Fratantuono, was outstanding and made the From the start, to when I drove away with my new car, the full experience was exceptional. My salesman, Tom Fratantuono, was outstanding and made the process enjoyable. More
by Slagoy
Employees Worked With
August 07, 2019
Purchased a new truck I have purchased several vehicles from Paul Masse gmc since 2015. I have been buying new vehicles for the last 4 decades,have delt with many a dealer I have purchased several vehicles from Paul Masse gmc since 2015. I have been buying new vehicles for the last 4 decades,have delt with many a dealer ships and sales people. But since I started dealing with Paul Masse gmc it’s been a hole different experience. Tom Frat is super nice and a true professional. He does his job very well and you will never feel stressed. Plus you will get a great product . More
by arlar
August 06, 2019
Total professional Service From the time I walked in Bob and Tom made me comfortable and confident that this was the place to invest my money in a new car. Their professional ,n From the time I walked in Bob and Tom made me comfortable and confident that this was the place to invest my money in a new car. Their professional ,no nonsense approach was refreshing. I explained what I wanted, what options and Tom went to work and found the car I wanted. Pricing was upfront and honest. Paperwork was quick and easy and after purchase service was outstanding. Tom ent above my expectations in keeping everything simple. My hat is off to the entire organization, Thank you Dennis and Bonnie Moffitt More
by bigD
August 05, 2019
Tom Frat As a seasoned auto consumer, this was, by far, the smoothest and most professional deal I've had. As I long time Ford guy, I'll be buying more GMC/Bu As a seasoned auto consumer, this was, by far, the smoothest and most professional deal I've had. As I long time Ford guy, I'll be buying more GMC/Buick products much in part to this dealer experience. More
by truckguy
Employees Worked With
