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Paul Masse Buick GMC South

South Kingstown, RI

4.9
320 Reviews
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2909 Tower Hill Road

South Kingstown, RI

02874

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Showing 320 reviews

December 16, 2020

Tom Fratantuono has been the best for our car leases and our resent purchase. Paul Masse is a very reputable company and recommend them both to all. Thank you Tom. More

by TLCTLC1
Recommend Dealer
Yes
Employees Worked With
Tom Fratantuono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne King
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2020

Excellent experience for my second GMC!! Tom Frat is extremely personable, professional and makes the whole purchase process quick and smooth. Right from my first phone call, he was able to locate the e More

by Bethany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Fratantuono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Paul Masse Buick GMC South responded

Bethany, Congratulations on your beautiful, new Acadia Denali! Thank you for letting us know that Tom made your experience 5 Stars! We value you as our customer and very much appreciate your business. Customer Experience Team

November 01, 2020

This is my second time buying a truck from Tom at Paul Masse. The service was fantastic ! he is great to work with and took very good care of the whole process . More

by johnsav1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Fratantuono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Paul Masse Buick GMC South responded

Thank you so much for your continued business at our Dealership! Tom personally thanks you for taking the time to send us your wonderful feedback. We appreciate your business! Customer Experience Team

September 22, 2020

This is my third lease from Paul Masse and this sales rep Tom Fratantuono. And like the last two it was an easy and quick transaction. Tom is a professional and an example for all outer dealers. Paul Mass More

by oakhillbbq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Fratantuono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2020 -

Paul Masse Buick GMC South responded

Thank you so much for choosing Paul Masse for all of your automotive needs! Tom and the Team appreciate your business and we all look forward to seeing you again! Customer Experience Team

September 18, 2020

We have bought several cars over the years from this dealership...Tom Fratantuono is the saleperson....excellent service and excellent cars. Great People....Would highly recommend this dealership. More

by pkostarides
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Mignanelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Fratantuono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Genest
Sep 28, 2020 -

Paul Masse Buick GMC South responded

Thank you so much! Your continued business is very much appreciated by Tom and the Team! Thank you for taking the time to share your feedback! Customer Experience Team

September 17, 2020

Tom Fratantuono was our salesman for our first, second and now third leased GMC! He is very honest, upfront and listened to our needs! Outstanding customer service and care! Very detail oriented and get More

by Sunny174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Fratantuono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Paul Masse Buick GMC South responded

Thank you for your feedback about Tom, our valued Team member! We are happy to know he continues to deliver a Five Star Experience to you! The entire Team at Paul Masse appreciates your continued business! Customer Experience Team

September 17, 2020

Seems like a class dealership. I walked in with a few questions and walked out with a new car. The sales rep. Tom Fratantuono, was very knowledgeable and friendly. Didn’t have to run back and forth to More

by Robheathcote
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Fratantuono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Paul Masse Buick GMC South responded

Thank you so much for your wonderful feedback! Congratulations from Tom and the entire Team on your new vehicle! Customer Experience Team

September 11, 2020

Dave was an incredible help in getting me my new Buick Encore GX! He was able to answer any question I had by text, and was always calling me with updates on when my car would be ready. I would highly r More

by Steph R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Paul Masse Buick GMC South responded

Congratulations on your new Encore GX! Thank you for highlighting one of our valued Team members that helped make this such a positive experience for you! We appreciate your busiess! Customer Experience Team

August 27, 2020

Great place to buy a vehicle! Tom is a great person to work with. Laid back and easy process. I will always go back there More

by davidbatista1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Fratantuono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Paul Masse Buick GMC South responded

Thank you for sharing your positive experience with Tom and Paul Masse Buick GMC South! We value you as our customer and very much appreciate your business. Customer Experience Team

August 22, 2020

I have been dealing with the dealership for years buying or leasing.l dealt with Tom Fratantuono on my second lease 2020 gmc terrain.As a customer it is a pleasure dealing with Tom Frat.Simply stating I AM More

by carbarini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Fratantuono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Paul Masse Buick GMC South responded

Thank you so much for your wonderful feedback! Your continued business is very much appreciated by Tom and the Team! We look forward to seeing you again! Customer Experience Team

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