Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Paul Masse Buick GMC South
South Kingstown, RI
326 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 326 reviews
February 06, 2021
Purchase another new car from Tom Frat, and like always he makes it easy and stress free. So If you visit Paul Masse Gmc and want the knowledge and professionalism and the respect that you expect, Tom Frat he makes it easy and stress free. So If you visit Paul Masse Gmc and want the knowledge and professionalism and the respect that you expect, Tom Frat is the sales person you must see . Always the true professional. More
by arlar
February 05, 2021
I have lost count on how many vechiles, Tom has put me in. As everyone does when replacing your vechile, you look/shop around. All roads lead back to Paul Masse, and The best sales man Tom Frat... He know in. As everyone does when replacing your vechile, you look/shop around. All roads lead back to Paul Masse, and The best sales man Tom Frat... He knows my needs, he knows my budget, he makes it happen. If there were SIX STARS, that's what Tom, deserves. More
by Henry
February 04, 2021
I am extremely pleased with every interaction I have had a Paul Masse GMC. I recently purchased my third new car from Tom Frat. I have to say he is dedicated to Me as the customer and to the Paul Masse name a Paul Masse GMC. I recently purchased my third new car from Tom Frat. I have to say he is dedicated to Me as the customer and to the Paul Masse name. You can tell he takes pride in the vehicles he represents. I am confident that the best deal is presented and the decision to buy is not pressured on me. More
by Tom Gifford
January 22, 2021
Tom Fratantuono is the MAN! This is our 4th GMC that we have leased. He is so professional, caring and makes every experience so comfortable! From start to finish is stress free and done quickly. He goes o have leased. He is so professional, caring and makes every experience so comfortable! From start to finish is stress free and done quickly. He goes over and above every time and treats you like family! The dealership is impeccable, and the Paul Masse team is the best! More
by Sunny174
January 09, 2021
Tom is not just a great guy. He listens & does everything for you. He bends over backwards. Treats you special or makes you feel like your special. He called me after the weekend & ask how the suv was if I h for you. He bends over backwards. Treats you special or makes you feel like your special. He called me after the weekend & ask how the suv was if I had any questions. More
by Pattihunt6
January 08, 2021
Another great experience with Tom Frat. Tom is a true professional and he makes each auto purchase totally stress free. I try to purchase from Tom and Paul Masse when I can because I know I can trust th professional and he makes each auto purchase totally stress free. I try to purchase from Tom and Paul Masse when I can because I know I can trust them to be fair, prepared and trustworthy. More
by kk
Employees Worked With
December 16, 2020
Tom Fratantuono has been the best for our car leases and our resent purchase. Paul Masse is a very reputable company and recommend them both to all. Thank you Tom. our resent purchase. Paul Masse is a very reputable company and recommend them both to all. Thank you Tom. More
by TLCTLC1
November 04, 2020
Excellent experience for my second GMC!! Tom Frat is extremely personable, professional and makes the whole purchase process quick and smooth. Right from my first phone call, he was able to locate the e extremely personable, professional and makes the whole purchase process quick and smooth. Right from my first phone call, he was able to locate the exact make and color of the car I wanted to purchase and kept me informed of exactly when it would arrive and also sent me my first glimpse of my new car through text. I will always highly recommend Tom!! I love my GMC Acadia Denali More
by Bethany
Employees Worked With
November 01, 2020
This is my second time buying a truck from Tom at Paul Masse. The service was fantastic ! he is great to work with and took very good care of the whole process . Masse. The service was fantastic ! he is great to work with and took very good care of the whole process . More
by johnsav1971
Employees Worked With
September 22, 2020
This is my third lease from Paul Masse and this sales rep Tom Fratantuono. And like the last two it was an easy and quick transaction. Tom is a professional and an example for all outer dealers. Paul Mass Tom Fratantuono. And like the last two it was an easy and quick transaction. Tom is a professional and an example for all outer dealers. Paul Masse is second to none when it comes to service too. I can say I'm looking forward to visiting this dealer in the future. More
by oakhillbbq
