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Paul Masse Buick GMC South

South Kingstown, RI

4.9
315 Reviews
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2909 Tower Hill Road

South Kingstown, RI

02874

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Showing 315 reviews

May 20, 2021

I've been a customer for 30 years which should be an indicator of quality sales and service. Tom Frat aces when it comes to sales, attention to detail and scheduling service. A family owned business tha More

by Alan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Fratantuono
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021

My salesman Tom Fratantuono goes above and beyond. He delivered the car to my house . He follows up after the sale to see if I had questions. This guy is tops in his field. More

by BigPapa2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Fratantuono
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021

Tom is the true definition of what a car salesman should be. Extremely knowledgeable, friendly, and treated me like family!! I will always do business with Tom. More

by Jim Fundy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Fratantuono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne King
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2021

Tom is very understanding, helpful, and efficient. He didn’t waste our time, instead provided concise information and got us just the vehicle we needed. More

by nee.erin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Fratantuono
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2021

Tom Frat was very patient dealing with us. I think it took 3-4 hours to cover all our questions regarding which model was best for us. More

by dickbianco
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Fratantuono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne King
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2021

Pleasant environment ,no pressure ,helpful employees, clean, relaxing atmosphere , comfortable waiting room, knowledgeable sales personnel, wide selection of new and certified used vehicles. Very pleased More

by Al24315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Fratantuono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne King
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Genest
March 24, 2021

Great service- Tom Fratantuono goes above and beyond! He is always available to answer any questions and responds to our questions in a timely manner More

by mp101098
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Fratantuono
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2021

Fabulous! Professional! Very Clean! Top Notch Service! Knowledgeable! Courteous! It it very obvious the Paul Masse team are very happy working there because everyone we have seen is always very happy and More

by Sunny174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Fratantuono
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2021

First time walking into Paul Masse Gmc and it was great Kevin Crosby was really really nice gentlemen, not a pushy sales man let you look at what I wanted and help me out very much. worked hard to get the More

by Joeljr1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Crosby
February 06, 2021

Purchase another new car from Tom Frat, and like always he makes it easy and stress free. So If you visit Paul Masse Gmc and want the knowledge and professionalism and the respect that you expect, Tom Frat More

by arlar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Fratantuono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Genest
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