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Paul Masse Buick GMC South

South Kingstown, RI

4.9
320 Reviews
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2909 Tower Hill Road

South Kingstown, RI

02874

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Showing 320 reviews

October 25, 2021

Tom Fratantuono was fantastic to work with! Highly recommend any friend or family member to visit Paul Masse GMC South. More

by John Morrison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Fratantuono
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2021

I've been a customer of Paul Massee's for the past 3 vehicles and am never disappointed. Very professional employees. I worked with Rose Ferri and she was very helpful and informative. There was no pre More

by michelleroll.123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Ferri
September 16, 2021

As others have written, sorry I couldn't give service a 0. Over priced and the problem you bring your vehicle in for is nor resolved. They will also do work you didn't request or ask you about. More

by unhappy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service manager
September 10, 2021

Purchased a new Sierra Pick-up truck Sept 2021. I worked with Tom Frat in sales. He worked hard to give me everything I asked for at a reasonable cost. I was very pleased and will certainly recommend Paul More

by Chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Fratantuono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne King
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2021

Very accommodating, always attentive to our needs. I Would recommend dealership to family and friends. More

by rad31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Fratantuono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne King
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2021

just purchased my fourth Buick from Paul Masse, this time it was an Enclave. The last two Tom Frat was the salesman and I am completely satisfied, very helpful in every way. Rick Mig was involved with More

by hogie61
Recommend Dealer
Yes
Employees Worked With
Tom Fratantuono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne King
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2021

Tom Fratantuono is the greatest salesman! He’s very knowledgeable, patient, thorough and interested in you as a customer! He will hunt high and low to find the vehicle you want and get it to you as qui More

by Sandy R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Fratantuono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne King
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2021

Excellence from start to finish, including follow up well after the sale. Tom Frat has taken care of us for over a decade with new vehicles that fit our needs very well. The sales manager Rick Mignanelli mak More

by twenets
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Mignanelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Fratantuono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne King
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2021

Great customer service, Tom Fratantuono was a great salesman, very thorough and Wayne King also very helpful and thorough as well. Would definitely come back! More

by gcabral26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Fratantuono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne King
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2021

I have tried to purchase a GMC truck from Paul Masse for my 2 previous new trucks over the past 10 years. Each time the people there were polite and knowledgeable but they were several thousand more expens More

by rtaber1018
Recommend Dealer
Yes
Employees Worked With
Tom Fratantuono
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne King
4.0
This rating includes all reviews, with more weight given to recent reviews.
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