Paul Cerame Ford

I would strongly recommend this dealer to my friends and family. All the staff were friendly. Doug was a great salesman, answering any questions and keeping me up to date on the sale. Bob Tierney got me a b family. All the staff were friendly. Doug was a great salesman, answering any questions and keeping me up to date on the sale. Bob Tierney got me a better loan deal than I had found which really made the sale of this car even better. More

In short, this was the best experience I have ever had buying a car. I will never go anywhere else for a Ford. A longer version is below for any who care to read it. We had not purchased a car in nine buying a car. I will never go anywhere else for a Ford. A longer version is below for any who care to read it. We had not purchased a car in nine years, and we were apprehensive and dreading the game playing and price dickering we thought we would experience. We visited this dealership on a Saturday morning and drove a Taurus and a Fusion before we had to leave to get our daughter somewhere. I couldn't believe how low pressure our salesman, Chris Stallman, was. He let us drive both cars by ourselves (not sitting in the car with us and telling us where to turn like we experienced at two other dealerships), and then didn't even take down our names or numbers when we left. I had to ask him for his card and what days he was working the following week. He even suggested a lower priced car that would fulfill our needs after actually listening to what our needs were, instead of trying to sell us the most expensive thing he could. After an irritating waste of 2 1/2 hours at Dave Sinclair Ford later that day (since we thought we had to go more than one place to compare), we decided that we wanted the Taurus SEL that we had driven that morning at Paul Cerame. We returned Monday afternoon, hoping to get the price we had decided was acceptable to us. Even though Chris had been wonderful, we were nervous about the classic back and forth between us and the manager for what we would actually pay for the car. We really needed a car because my husband's truck had been towed to our house and we only had one operating vehicle. At Sinclair Ford, we had been offered $29,000+, then $28,000+. We really wanted to pay $27,000 even (after rebates and coming down some from sticker price) after we did some internet research on Sunday. We walked in at 4:15 Monday afternoon, went straight into Chris's office and told him we wanted the car, then waited literally 5 minutes for him to return with the offer of $27,214! This was $2,000+ less than the first offer we got at Sinclair! We thought we might as well go for it, and told him that we really wanted to get it for $27,000 even. He said he would go check with the manager, and returned again in 5 minutes with an ok. The paperwork with Bob Tierney took minimal time as well. While Bob was drawing up the paperwork, Chris was setting up our account for the My Ford Touch. I was out of there in less than 1 1/2 hours. My husband stayed while Chris went over EVERYTHING about the car for over an hour. This was the most pleasant car buying experience imaginable. There is nothing they could have done better. I highly recommend Chris Stallman as the most laid back, low pressure salesman I have ever dealt with. P.S. During the 2 1/2 wasted hours at DAVE SINCLAIR Ford mentioned earlier, we were: 1) shown a Taurus SEL without leather seats (which we clearly stated we wanted) 2) shown a Taurus Limited (we wanted an SEL) without a moonroof (also clearly stated as a feature we wanted) 3) waited forever while they found two cars we wanted at other dealerships 4) presented with a price that took $836 off of sticker price, but added back on $725 for Resistol coating and pin striping, neither of which we had asked for 5) presented with a second price which was still $1,000+ more than Cerame's price 6) asked what they could do to get us to buy the car right then after being told that we didn't want to buy that day More

I have been a customer of Paul Cerame Ford for 14 years. I have been a customer of Paul Cerame Ford for 14 years. The staff has always done a great job. Chuck Lawless showed me around and helped me mak I have been a customer of Paul Cerame Ford for 14 years. The staff has always done a great job. Chuck Lawless showed me around and helped me make the best choice of car to suit my needs. Doug Clever showed me all the features and details in the car, started the paperwork and answered all of my questions. Bob Tierney handled the financing making my whole experience fast and easy. I was very well taken care of by the team at Paul Cerame Ford, and would recommend them to anyone looking for a car. They set the standard for new car dealerships. Sincerely, Chuck Williamson More

This is my very first Ford vehicle and I really like the way the Raptor truck drives. And I like it so much that I recommended one of my employees to go buy a Ford truck and he is purchasing a Ford Lariat. way the Raptor truck drives. And I like it so much that I recommended one of my employees to go buy a Ford truck and he is purchasing a Ford Lariat. Also I had a great experience w/ the salesperson Vicky Woodson Wallace she was very honest. Thanks More

was not looking for large car was going from large to small however did not like the 5 small car viewed at dealer and at 4 other dealers when about to leave this dealer i was asked if i might want to loo small however did not like the 5 small car viewed at dealer and at 4 other dealers when about to leave this dealer i was asked if i might want to look at a other large car it was just what we were looking for he gave me a great deal and i drove the car home More

Doug Clever was great to work with. He knew I knew exactly what I wanted I wanted and didn't try to talk me into something on the lot. I have been through four other ford dealers in this purchase pro exactly what I wanted I wanted and didn't try to talk me into something on the lot. I have been through four other ford dealers in this purchase process and this was the first time I felt that the salesman actually listened to me and respected what I wanted in a car. That is why I purchased my car from Doug Clever and Cerame Ford. Will absolutely be going back to Doug and Cerame Ford this summer for our next new car purchase. More

He listened to what we needed in a car and answered all our questions. He returned our calls quickly. Very friendly. Helped us find the car we wanted. our questions. He returned our calls quickly. Very friendly. Helped us find the car we wanted. More

Doug Clever performed outstandingly, in hassle-free sales performance. This is the 2nd new Ford I have purchased from Cerame and Doug Clever. I plan to continue. performance. This is the 2nd new Ford I have purchased from Cerame and Doug Clever. I plan to continue. More

Tony was very professional and very fair with the price. Bob was straight-forward and did not have a documentation fee waiting for us. We have bought 4 cars this year at three different dealerships and thi Bob was straight-forward and did not have a documentation fee waiting for us. We have bought 4 cars this year at three different dealerships and this was by far the best experience. I would highly recommend Tony Lee and Paul Cerame Ford to any and all of my friends and aquaintances. More

I couldn't have been treated with more courtesy and professionalism as I was when I visited this Ford Dealership. Both Doug & Joe took as much time with me as I needed and I didn't feel any pressure professionalism as I was when I visited this Ford Dealership. Both Doug & Joe took as much time with me as I needed and I didn't feel any pressure or attempts at "Up-selling". I can truly state that I received the best deal on my 2013 Ford Focus SE that was possible. They've so impressed me (and I'm not easily impressed) that I've referred several people to Paul Cerame and Doug Clever already. Bravo! More