Back

Patriot Subaru

Saco, ME

3.6
250 Reviews

769 Portland Road

Saco, ME

04072

Directions

By Type

250 Reviews of Patriot Subaru

December 19, 2013

The folks at Patriot Subaru are fantastic! Everyone is positive, kind, and helpful. I purchased a 2014 Crosstrek Hybrid with the exceptional help of Matt Rieders. He helped me navigate the car buying pr More

by hheath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Rieders, David Shoemaker, Matt Rieders
December 19, 2013

They don't do what they promise and none of them seem to think that they have to return phone calls.They made the sale so they only need a customer once I guess.They are great until they actually have to More

by slavelabor
Customer Service
Friendliness
Price
Recommend Dealer
No
Dec 19, 2013 -

Patriot Subaru responded

Hello, We appreciate everyone who takes the time to comment, and we read them all. When someone is disappointed, we want to fully understand what occurred, so that we can learn from the experience, and take steps to correct it. In your case, we do not have much to go by. Your name is not recognized, and there was not a specific reference to a date, an associate, or an incident that we can directly address. We read the review to the staff at the sales meeting, and could at this point only remind everyone that we need to be aware of the concern, and strive to be our best. If you would like to converse directly with the General Manager, Brian Beattie, please email him at brian.beattie@patriotsubaru.com. If it is a service issue, Glen Reed is the Service Manager, at glen.reed@patriotsubaru.com. Both can be reached via phone toll free at 1-866-284-7900. We hope that you will allow us the opportunity to hear you out in detail, so that we can correct any mistakes, and earn your trust. Best regards, Tom, Patriot Subaru/Dealerrater Manager

Dec 21, 2013 -

slavelabor responded

An email has been sent to Adam Arens and Brian Beattie. Pat & Robyn Malia 1009 Cape Road Limington

Dec 23, 2013 -

Patriot Subaru responded

Thank you Pat and Robyn for responding back. The General Manager Brian Beattie will be in touch with you directly to discuss your concerns, and gain a better understanding of the situation. Best regards, Tom, Patriot Subaru/ Dealerrater Manager

December 11, 2013

I was debating between another brand of car and a Subaru. I talked with several sales people in various dealerships, and read reviews. After talking with Jon at Patriot Subaru I was sold on the Forester. More

by 2alaska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Layburn, Jonathan Layburn
December 10, 2013

Jon is an exceptional individual who listens and is very knowledgeable. He makes the process fun while ensuring a high level of attention to detail. More

by Really in Maine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon, Jonathan Layburn
December 09, 2013

My family and I absolutely love Patriot Subaru, Corey and the Patriot Family have been so tremendous to us all and met all of needs when they arose. We have sent many friends and other family to see Corey an More

by aatoth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Creteau
December 09, 2013

I purchase a new car about once every 12-18mo and this dealing with Vinnie at Patriot Subaru has yielded the most trouble free transactions I have ever dealt with. By far the quickest, easiest, no hassle More

by tabernewton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinnie Martorano
December 08, 2013

The minute I walked into Patriot Subaru, I felt welcomed. Compared with other dealerships, it is a very friendly and non-pressure environment. I had the pleasure of working with Aaron Philbrick. He was very More

by RachelS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Philbrick, Aaron Philbrick
December 07, 2013

I brought my Toyota Tundra to Patriot Subaru for service and new tires after Michael Avery highly recommended their service department. Mike sold me my first new vehicle, (a Toyota truck), almost 30 years More

by jburne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Avery, Mike Avery
December 07, 2013

I live in Boston and have always heard great things about Patriot Subaru. In an effort to avoid the drive to Saco, I decided to try IRA Subaru in Danvers, MA first. This was a bad decision. IRA Subaru has co More

by dagresti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Arens, Jackie Parker, Tony Roberts
December 07, 2013

I have not purchased a new vehicle in 15 years. My lastest Van was 9 years old. It had over 200,00 miles on it. I was going to just buy a used Car. Johnathan Layburn explained to us, that buying new w More

by jpomerleau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Layburn
...
14
...