Patriot Subaru
Saco, ME
Filter Reviews by Keyword
By Type
250 Reviews of Patriot Subaru
The folks at Patriot Subaru are fantastic! Everyone is positive, kind, and helpful. I purchased a 2014 Crosstrek Hybrid with the exceptional help of Matt Rieders. He helped me navigate the car buying pr positive, kind, and helpful. I purchased a 2014 Crosstrek Hybrid with the exceptional help of Matt Rieders. He helped me navigate the car buying process with positive energy and great customer service skills. He has made sure to follow up with me since my purchase, too. It was evident that he is knowledgeable about Subarus, and he knows how to interact with customers to make a major purchase pleasurable. David Shoemaker was also fabulous to work with for the financial component of my car buying experience. We worked together when I purchased the Forester I traded for the Crosstrek. We chatted and laughed throughout the transaction, and he professionally answered all of my questions to help me feel secure in my decision to buy a new car. Overall, the team at Patriot is great, and I highly recommend them to those looking to buy a car! More
They don't do what they promise and none of them seem to think that they have to return phone calls.They made the sale so they only need a customer once I guess.They are great until they actually have to to think that they have to return phone calls.They made the sale so they only need a customer once I guess.They are great until they actually have to help you. I will not recommend this dealership and they are just like all the rest . More
I was debating between another brand of car and a Subaru. I talked with several sales people in various dealerships, and read reviews. After talking with Jon at Patriot Subaru I was sold on the Forester. I talked with several sales people in various dealerships, and read reviews. After talking with Jon at Patriot Subaru I was sold on the Forester. Jon, has a good sense, and put me at ease. He explained the qualities of both the Outback and the Forester. He was very knowledgable about both cars. He took time to answer all my questions and was patient as I test drove the Forest and asked yet more questions. He was very professional, not at all pushy. He helped me through the whole sales process and later showed me around the dealership. I will encourage others to go to Jon if they are considering a Subaru. And by the way, I bought my Forester in the spring and drove it across the country to Alaska, where I traveled and camped for four weeks before driving back home. Very comfortable car, and reliable. I told Jon of my trip and he asked that I "report in to him" when I returned. Happy customer, Sue More
Jon is an exceptional individual who listens and is very knowledgeable. He makes the process fun while ensuring a high level of attention to detail. knowledgeable. He makes the process fun while ensuring a high level of attention to detail. More
My family and I absolutely love Patriot Subaru, Corey and the Patriot Family have been so tremendous to us all and met all of needs when they arose. We have sent many friends and other family to see Corey an the Patriot Family have been so tremendous to us all and met all of needs when they arose. We have sent many friends and other family to see Corey and will continue to do so! More
I purchase a new car about once every 12-18mo and this dealing with Vinnie at Patriot Subaru has yielded the most trouble free transactions I have ever dealt with. By far the quickest, easiest, no hassle dealing with Vinnie at Patriot Subaru has yielded the most trouble free transactions I have ever dealt with. By far the quickest, easiest, no hassle car buying experience I have ever had. This June I walked into their location, without scheduling anything, at 8:30am, test drove a car, and left their location by 10:00am with a brand new car. No hassle, easy deal. I've sent two other people to see Vinnie, both of them have had positive experiences with he, and Patriot Subaru, and have purchased vehicles. More
The minute I walked into Patriot Subaru, I felt welcomed. Compared with other dealerships, it is a very friendly and non-pressure environment. I had the pleasure of working with Aaron Philbrick. He was very Compared with other dealerships, it is a very friendly and non-pressure environment. I had the pleasure of working with Aaron Philbrick. He was very informative of all my vehicles features and this made it so much easier to make my decision to purchase my new Forrester! To top it all off, I feel I received a great price and got more than I actually expected for my trade. The friendliness and honesty of all the associates I dealt with was reassuring. Before purchasing your next Subaru, I would definitely recommend visiting Patriot Subaru! Thank you again to everyone there who helped me! More
I brought my Toyota Tundra to Patriot Subaru for service and new tires after Michael Avery highly recommended their service department. Mike sold me my first new vehicle, (a Toyota truck), almost 30 years and new tires after Michael Avery highly recommended their service department. Mike sold me my first new vehicle, (a Toyota truck), almost 30 years ago. My entire family all trust and rely upon Mike for his expertise in vehicle sales. We all have the highest regard for Michael. His integrity and strong work ethic are equally impressive. I actually had a lower quote for the same tires from another garage, but after talking with Mike I cancelled that appointment and scheduled one with Patriot Subaru. I am glad I made that decision. Mike introduced me to the Service Manager, who was very professional, and I was confident my truck was in good hands. Mike told me how to get to the nearby Eastern Trail and I was soon enjoying a wonderful walk while my truck was being serviced. After a while I received a call on my cell phone explaining the Service Department had found a broken sway bar extension in the front end along with some other safety issues. The observant mechanic also noticed the rear brakes were dragging due to a frozen emergency brake system. I am planning to drive my truck down to Florida in the next few weeks. I happily agreed to pay the very reasonable costs for the necessary work. When I walked back to Patriot Subaru, Mike introduced me to the mechanic who pointed out the areas of concern. It was obvious this man took great pride in his work. When the job was finished, my truck was test driven and washed. The Service Manager explained every detail of the work and related costs. I drove away from Patriot Subaru so pleased with the work done to my truck. The new tires that were recommended rode quiet and smooth. I'm glad Mike Avery was so adamant and helpful in scheduling my visit to Patriot Subaru. I've always driven trucks, but I will be a repeat customer at Patriot Subaru. - John Burne More
I live in Boston and have always heard great things about Patriot Subaru. In an effort to avoid the drive to Saco, I decided to try IRA Subaru in Danvers, MA first. This was a bad decision. IRA Subaru has co Patriot Subaru. In an effort to avoid the drive to Saco, I decided to try IRA Subaru in Danvers, MA first. This was a bad decision. IRA Subaru has condescending managers, unknowledgeable sales reps, and worst of all, they were showing cars I was interested in after I had just test drove them and was in the process of discussing prices with their manager. In fact, this happened twice in the short time I was at the dealership and two cars were sold out from under me. Following this frustrating experience I decided it was time to drive to Maine and check out Patriot Subaru for myself. Let me start by saying that I am SO happy that I did. The costumer service at Patriot Subaru was unbelievable. All of the employees look genuinely happy to be working there and helping you with your car needs. I was greeted by multiple employees and offered refreshments before I even met Jackie Parker, the sales manager that I worked with directly. When I did meet Jackie I felt that no question I asked could be too silly, and I did not feel that I was being rushed into make any decisions. She was honestly wonderful and so knowledgable. My appointment went very smoothly, I test drove the car that I was interested in (my new car!!), and was given a full run down on every amenity the car had to offer. When we returned to discuss prices, the car was not immediately taken out for another test drive like in Danvers, and we came to an easy understanding that I would be purchasing the car and how I would be doing it. It was at this point that I met Tony Roberts. He was also wonderful! Between his easy going personality and obvious experience in explaining how everything would work, I felt completely comfortable working with him, despite my inexperience with such matters. When everything was settled, Jackie even personally helped me to return my rental vehicle and get back on the road to Boston. Overall, I recommend this dealership with confidence and cannot imagine that anyone would have any less of an amazing experience at Patriot Subaru. More
I have not purchased a new vehicle in 15 years. My lastest Van was 9 years old. It had over 200,00 miles on it. I was going to just buy a used Car. Johnathan Layburn explained to us, that buying new w lastest Van was 9 years old. It had over 200,00 miles on it. I was going to just buy a used Car. Johnathan Layburn explained to us, that buying new was mor econimical in the long run. He was very patient and aloowed me to try out quite a few vehicles befor I settled on the X Trek. I am in love with this vehicle. I am excited for snow just so I can experience the all wheel drive. From Johnathan to getting financed to the Service. They are all Wonderful. Keep up the great work. I would highly recommend Patriot Subaru. Whether you are buying new or used, they will treat you Right! More

