Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Patriot Subaru of North Attleboro
North Attleboro, MA
391 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
391 Reviews of Patriot Subaru of North Attleboro
December 05, 2020
Eliman J. I saw a 2009 honda Eliman J. I saw a 2009 honda accord at Patriot Subaru and when I made any inquiry about the vehicle I was told that it's avai Eliman J. I saw a 2009 honda accord at Patriot Subaru and when I made any inquiry about the vehicle I was told that it's available. I decided to go there and Pat Kelly happened to be my sales man. Pat did an excellent job to make sure that I get the car. He answered all my questions and take care of all the things I asked for. I would recommend Pat to anyone I know who is looking to buy a vehicle. Thank you so much Pat Kelly and also Dave the finance guy for doing a great job for me. More
by eli
Employees Worked With
Pat Kelly
Helpful November 29, 2020
This was my second and last purchase at this dealership. Lots of unnecessary haggling, frustrating and unprofessional experience. Not given price I was quoted. Disappointing. Lots of unnecessary haggling, frustrating and unprofessional experience. Not given price I was quoted. Disappointing. More
by AK
Employees Worked With
Matt D’Ambra, Adam Arens, Shawn Lajuenesse
October 29, 2020
We had a great experience working with Kaysi Lombardi and the team at Patriot Subaru in North Attleboro. We were looking at purchasing a new Honda CR-V for my wife and decided on a whim to stop by Patriot Su the team at Patriot Subaru in North Attleboro. We were looking at purchasing a new Honda CR-V for my wife and decided on a whim to stop by Patriot Subaru to check out the Forester. Kaysi greeted us, answered all of our questions, did not put any pressure on us, and even had crayons and paper ready for my two boys while we talked. She helped us compare both the Forester and Outback and offered suggestions based on our needs (and her experience with dogs!). The time we spent with her convinced us that the Forester was the better choice for my wife, and it was just a matter of finding a deal that worked for everyone. Dave Flora, one of the sales managers, contacted me after a few days to see if there was anything he could do to help close the deal. Dave listened to me, offered to see what could be done, and within an hour, we had an agreement. Both Kaysi and Dave were fantastic at closing the deal and ensuring everything was done quickly and correctly. Kaysi even delivered the vehicle to our house when we had a scheduling conflict so that we could have the car right away! Communication with Kaysi was always quick and easy, and I'm thrilled with the deal we made. We look forward to being back when we need service, and we will highly recommend Kaysi, Dave, and the entire team at Patriot Subaru to anyone we know looking for a new car! More
by Adam Hansen
Employees Worked With
Kaysi Lombardi, Dave Flora
October 06, 2020
I purchased a 2020 Subaru Outback limited xt from patriot. My sales person was Pat a Kelly. I gad a terrific experience the price of the car they quoted through remote contact was as stated when I go patriot. My sales person was Pat a Kelly. I gad a terrific experience the price of the car they quoted through remote contact was as stated when I got to the dealership. Pat went out of his way to be helpful in any way possible. When there was an issue with a hitch that was supposed to be added to the car Pat picked the car up and made sure the hitch was in place as needed. Very impressed with their service. I highly recommend. More
by Laxmom
Employees Worked With
Pat Kelly
August 06, 2020
Excellent dealership, no hassle with pricing all figures in black and white, respectful of what the customer wants. Have bought from other dear ships wish Ihad come here first. in black and white, respectful of what the customer wants. Have bought from other dear ships wish Ihad come here first. More
by alphairish
Employees Worked With
J Brown in sales. brownie
July 30, 2020
Well Done Patriot Subaru! This is our 4th Subaru (3rd Legacy) and it has been the most unusual of buying experiences - after determining I wanted a Legacy Touring, I had to hun This is our 4th Subaru (3rd Legacy) and it has been the most unusual of buying experiences - after determining I wanted a Legacy Touring, I had to hunt for the color. With limited stock this led us out of state and into Patriot's hands. From the start the internet team of Alana, Katherine and Betty were stars. Special shout out to Betty for her patience with all our questions. When we decided to pull the trigger and buy the car - without actually meeting anyone, we knew it was a leap of faith. We were not disappointed! In order to take advantage of the 0% financing we had to turn the sale around ASAP and we were out of state - no way to stop by the dealership. Shawn went above and beyond the call of duty, calling us at 8pm to arranging our paperwork for us and reviewing all our options. We were signed and sealed before bedtime. He was friendly, helpful and accommodating - what more could we ask for! We have a beautiful car, great financing and have had a great experience in challenging circumstances. Henrique took the deal over the finish line and did not disappoint with his knowledge of the vehicle and attention to detail. This sale has been entirely conducted online/phone and I feel that the entire team has been very attentive, patient, helpful and enjoyable to deal with. I am very impressed and looking forward to driving my new car. I would send all my friends and family here. More
by jd8457
Employees Worked With
Alana, Betty, Katherine, Shawn Lajuenesse, Henrique Quedevez
July 27, 2020
Patriot plays bait and switch games with loyal repeat customers. I will not do business with Patriot again though I’ve bought two 2018 Outbacks, referred 7 purchasers, and have 100% of my service done at customers. I will not do business with Patriot again though I’ve bought two 2018 Outbacks, referred 7 purchasers, and have 100% of my service done at Patriot. I received an advertising letter for my vehicle, which similarly sent to former buyers. The letter guaranteed a trade in value of $27,100 and promised to add $1000 off the vehicle. After speaking with Mark (co-owner) and Matt (sales manager) I received a quote that never mentioned the $1000 and reduced the guaranteed amount by over $2000. Meanwhile they added an outrageous $600 doc fee, various other fees I have never seen prior, and tried selling me the car with full sticker price. Clearly my loyalty to Patriot was repaid with nothing but an attempt to take advantage of my loyalty. I will conduct no further business with Patriot Subaru both in service or sales. This bait and switch formula will likely force business to Anchor. I urge anyone seeking a Subaru to shop either at Anchor or Stateline. A bait and switch effort with extremely loyal customers should be met with terminating all future business. More
by John5294
Employees Worked With
Mark and Matt, Cliff Oliveira, Dannelle Manville
February 28, 2020
As usual a very quick Stress Free Car Buying Experience! This is our second car from Patriot Subaru in North Attleboro, our first a Crosstrek and now an outback, and just like last time from start to finish, This is our second car from Patriot Subaru in North Attleboro, our first a Crosstrek and now an outback, and just like last time from start to finish, a fast and stress free car buying experience! My wife and I saw the vehicle we wanted online, went inside, quickly approached by Emily Day and given top notch customer service! We had a Forester that was on a lease but we were able to trade it in sooner than expected with what Patriot offered, that is always greatly appreciated! The test drive and the quick financing and explanations with Richie and Dana are really great! They really take care of you at Patriot Subaru, and they really do have the customer in mind here. Although I will be keeping my Subie's for many years to come, if I ever do want another new car, I will be getting another Subie and definitely will be back again at Patriot Subaru! Thank you again for all your help! More
by bananapie321
Employees Worked With
Alana Bombara, Emily Day, Richie Campagnone, Dana Fishbein
February 06, 2020
Estimated 4 hours for recalls..... took more than 8 Really disappointed with the service at this dealership. I made an appointment for the recalls and was quoted 4 hours..... at 7 hours I called them an Really disappointed with the service at this dealership. I made an appointment for the recalls and was quoted 4 hours..... at 7 hours I called them and they told me it would be at least another hour. I asked if I should call back in an hour...... no , they will call me. I brought the car in at 9:15 in the morning and they have had it all day....... most likely did not even look at it until the afternoon. So on my day off, I sat home hoping to get my car back early afternoon so that I could run errands. Pathetic customer service. Will now go back to Balise where the car was purchased..... they at least offered a loaner...... I just didn’t want to drive an hour. Patriot needs to look how they book their service ........... this is nonsense! More
by Saltpond38
Employees Worked With
Adam Arens, Colby Patriot, Subie Patriot, Max Meritil, Rachael Bishop, Shawn Lajuenesse, Veronica Dossantos, Tiana Carroll
November 30, 2019
2020 Forester Bought a new 2020 Forester and worked with Emily Day, had a great experience . Very happy with the deal and would recommend to anyone interested in bu Bought a new 2020 Forester and worked with Emily Day, had a great experience . Very happy with the deal and would recommend to anyone interested in buying a new car. More
by Bob D
Employees Worked With
Emily Day, Shawn Lajuenesse
