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Patriot Subaru of North Attleboro

North Attleboro, MA

4.2
395 Reviews

551 S Washington St

North Attleboro, MA

02760

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395 Reviews of Patriot Subaru of North Attleboro

March 03, 2021

After getting jerked around at another dealer closer to our home, my husband called from the parking lot of that dealership and told the folks at Patriot about the deal we had been offered at the other dea More

by wendysch8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Day
February 15, 2021

Pat Kelly and the folks at Patriot Subaru were fantastic in helping me get into my new 2021 Subaru Outback. I cant say enough about how accommodating and reasonable they all were. I requested a specific tri More

by kcamacho
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Lajuenesse, Pat Kelly
January 25, 2021

I bought a new 2021 subaru outback. I cant say enough about this company. They brought a new car for me to test drive and delivered my new Subaru to my home. Betty Husted did not pressure me to buy an More

by Jodi nasser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Q, Elizabeth Husted
December 10, 2020

A great place to shop for a car. Also, we wanted to thank Derek, and my couz Shawn Lajeunesse for helping us purchase or new car! More

by ritatx2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Sivo, Shawn Lajuenesse
Dec 14, 2020 -

Patriot Subaru of North Attleboro responded

Thank you Rita! We like to say we're family, and in this case, it definitely was :) We're glad we could help. Best from Shawn!

December 05, 2020

Eliman J. I saw a 2009 honda Eliman J. I saw a 2009 honda accord at Patriot Subaru and when I made any inquiry about the vehicle I was told that it's avai More

by eli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Kelly
November 29, 2020

This was my second and last purchase at this dealership. Lots of unnecessary haggling, frustrating and unprofessional experience. Not given price I was quoted. Disappointing. More

by AK
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt D’Ambra, Adam Arens, Shawn Lajuenesse
Dec 11, 2020 -

Patriot Subaru of North Attleboro responded

AB, if someone has an experience here that disappoints them, two things happen. First, we learn everything we can to understand why, and second, we take steps to resolve it, or at the very least learn from it. Unfortunately, neither step can be taken if we can not identify who is making the complaint. We can not match an AB, presumably initials, up with any recent encounter. Haggling is not our approach, or our style of selling. We would be happy if you reach out to us with more detail, and we'll do all we can to help. Sincerely, Mark Perryman, General Manager

Dec 11, 2020 -

AK responded

I am certain you know who I am. I was a customer there for almost 2 years. I always had wonderful things to say about your service department, who I will miss dearly. I couldn’t have been more pleased until my second purchase with your dealership. Haggling may not be your approach but it was your sales managers, even though I was a loyal customer. You did try to make it right in a way you felt fit, unfortunately for a loyal customer as myself, it wasn’t nearly enough for the experience I had at Patriot Subaru. It was actually a smack in the face which is why I have since taken my business elsewhere, which saddened me to do. It’s definitely a shame.

Dec 14, 2020 -

Patriot Subaru of North Attleboro responded

AK, we have tried to match your assessment, and your experience, with a customer. You did speak highly of our service team, and they could not pinpoint a name from the initials AK, or AB. We are saddened too at being unable to figure this out. Maybe its obvious and we're just missing it, but the guessing game is wearisome. If you would like to call me, I would be very glad to listen to your concerns. I will state again that haggling is not our style. Perhaps we were unable to meet the price you wanted on this new car. While we try to do everything we can, there are times when it is not possible. Being a customer who had purchased before and serviced with us, you may have felt slighted, but I simply do not have enough info to go on. My General Sales Manager, Matt D"Ambra is one of our most reviewed associates, and receives tremendous recognition. I hope you call me to talk. 774-203-4500 Sincerely, Mark Perryman, General Manager.

October 29, 2020

We had a great experience working with Kaysi Lombardi and the team at Patriot Subaru in North Attleboro. We were looking at purchasing a new Honda CR-V for my wife and decided on a whim to stop by Patriot Su More

by Adam Hansen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaysi Lombardi, Dave Flora
Dec 14, 2020 -

Patriot Subaru of North Attleboro responded

HI Adam, we just wanted to thank you for the great review and recommendation. Sounds like a good rapport with Kaysi and then Dave - good communication as you noted, made it all go smooth. We appreciate you taking the extra time to detail it all out and share your thoughts on the experience with us.

October 06, 2020

I purchased a 2020 Subaru Outback limited xt from patriot. My sales person was Pat a Kelly. I gad a terrific experience the price of the car they quoted through remote contact was as stated when I go More

by Laxmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Kelly
August 06, 2020

Excellent dealership, no hassle with pricing all figures in black and white, respectful of what the customer wants. Have bought from other dear ships wish Ihad come here first. More

by alphairish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J Brown in sales. brownie
July 30, 2020

Well Done Patriot Subaru! This is our 4th Subaru (3rd Legacy) and it has been the most unusual of buying experiences - after determining I wanted a Legacy Touring, I had to hun More

by jd8457
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alana, Betty, Katherine, Shawn Lajuenesse, Henrique Quedevez
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