Patriot Subaru

My experience at Patriot Subaru was great! Josh was very knowledgeable and communicated very well through the entire process. Josh and the rest of the Patriot Subaru staff made sure i had ever Josh was very knowledgeable and communicated very well through the entire process. Josh and the rest of the Patriot Subaru staff made sure i had everything i needed on my Forester before leaving the dealership, and have been checking up to make sure i’m still satisfied ever since! I love my Forester! More

They were very professional and did not push. Tony was amazing and very knowledgeable. Thank you Patriot Subaru for my beautiful new car! Tony was amazing and very knowledgeable. Thank you Patriot Subaru for my beautiful new car! More

I've bought my first Subaru from Patriot a few years ago. I ended up there after being disappointed by other dealerships. I would tell them my budget and they would just tell me they didn't have anything or I ended up there after being disappointed by other dealerships. I would tell them my budget and they would just tell me they didn't have anything or didn't want to waste their time. When I arrived at Patriot I was greeted by Corey who told understood my budget and had a few cars for me to look at. I ended up with a 2010 forester that fit my needs at the time. The buying process was overwhelming but I was walked through it and they understood that this was a huge purchase for me. Even though I was not buying the most expensive car on the lot I was still treated extremely well. The whole process was easy. Throughout the life of the Forrester, I had all the major services and repairs done at Patriot. The Service department was extremely helpful and compassionate. If there was ever a problem that arose you could tell they understood the gravity of the situation. One time they even covered a repair because they missed it while doing another repair. I would recommend the service department to anyone who owns a Subaru. Fast forward to now and my Forester's engine seized about a month before the holidays. I had it towed to Patriot and worked with Stefanie. She was very nice and when she told me that the engine was seized I could tell she really cared. She gave me a few options and when I expressed I would just try to buy something else she understood fully and offered to talk to the sales department on my behalf to see if they would give me anything for the blown Forester. That evening Corey called me on his day off to check in and see what I was thinking as far as a new vehicle goes. I told him I really needed a truck and told him it looks like they had one I was interested in. When I got to the dealership the next day the truck was all set for a test drive as soon as I arrived there was no waiting around. I liked the truck and all of a sudden was in the buying process. Patriot actually graciously gave me a small trade in value for the blown Forester which really helped. Knowing this was a sudden thing they even gave me time to get a down payment together. After doing all the paperwork and getting things squared away Corey helped me clean out my old Forester even though at this point it was nearing closing time. That's not to say this was exactly the best experience, A couple of things happened that really turned me off. I was extremely happy with the truck as it was exactly what I needed. I won't get into specifics but I ended up being pretty frustrated once was all said and done. Paperwork issues, bank issues, ect all add up. I expressed my frustrations to Dave the Sales manager in an email. I went into detail about what happened and why I was frustrated. He responded within five-ten minutes. I fully expected him to brush it off and go on defense with a short email. However; he wrote a very thoughtful understanding email back. I was blown away. He offered solutions that went above and beyond anything I could have expected a business to do. He even told me to give him a call when I could. He took the time out of what I assume is a busy day to help and make a situation right that he really could have just brushed off. It meant a lot to me as someone who also works in sales. The level of service that he went to is something rarely seen these days in business. He greatly changed my whole outlook on the experience and made things right. I would gladly do business with Patriot in the future and would recommend their team to anyone. Mistakes happen but its how a business handles them that matters more than anything. These guys did an amazing job making sure things were right. More

I was referred to Patriot Subaru by co-worker, more specifically to David Shoemaker, well this recommendation was one that was spot on, from my initial interaction with David right up to finance the t specifically to David Shoemaker, well this recommendation was one that was spot on, from my initial interaction with David right up to finance the team worked with was nothing but exceptional, never once was I ever made to feel rushed, pushed, or as though I was a nuisance, and the entire team took the time to have an actual conversation with me, and not just about the 2021 Crosstrek I was there for. I can say that due in part to their friendly and personable demeanor they have earned a repeat, if not lifetime customer. More

Josh and the entire team at Patriot Subaru made the experience wonderful. I didn’t feel rushed or pressured. The team took the time to explain all features of the vehicle. I’m excited that I’m now g experience wonderful. I didn’t feel rushed or pressured. The team took the time to explain all features of the vehicle. I’m excited that I’m now going to have a Subaru Summer!! 😊 More

The staff people at Patriot Subaru are excellent communicators. We contacted them on line and got a timely response. Thank you Will Ives. They are attentive and follow up. When we arrived at the dea communicators. We contacted them on line and got a timely response. Thank you Will Ives. They are attentive and follow up. When we arrived at the dealership in Saco, Maine (having driven fro the NH Seacoast), we were greeted by Tony Roberts. We can’t say enough about him as a Subaru sales person. He was friendly, honest, and up front when answering our questions. He made the car buying process stress free. Patriot is fortunate to have him on staff! Thank you for all of your help today, Tony. We will be recommending Tony and Patriot Subaru to our friends and family!! Cheers to our new Subaru Legacy! More

Sara was fabulous and very knowledgeable, I had a great experience financing a new car at a great rate! Best selection of subarus in maine! experience financing a new car at a great rate! Best selection of subarus in maine! More

Dustin and the team were great! Everyone was efficient and friendly. and friendly. More

Despite all of the supply challenges of today’s auto business, Dustin Kimball was still able to secure a new, very specifically optioned 2021 Crosstrek and assist in getting it shipped all the way to us business, Dustin Kimball was still able to secure a new, very specifically optioned 2021 Crosstrek and assist in getting it shipped all the way to us here in Indiana. He was a pleasure to work with and was very friendly, knowledgeable, responsive and prompt to reply to our many phone calls, texts and email inquiries. We would highly recommend dealing with Dustin as he met and exceeded every commitment he made. Bobby Valle was also professional and excellent to work with during the payment and paperwork process. We really enjoyed our experience at Patriot thanks to these two gentlemen. Thank you both for a wonderful purchase experience! More

I just purchased a new 2021 Subaru Forester from Patriot Subaru and have only wonderful things to say about the entire purchase experience. Great communication with the Sara Elsberry in Sales and with Davi Subaru and have only wonderful things to say about the entire purchase experience. Great communication with the Sara Elsberry in Sales and with David Shoemaker, the Sales Manager. Sara was not only very professional and friendly, but extremely knowledgeable about the Subaru product. I received a more than fair price on the car and got same even with the shortage of vehicles generally at dealerships due to the chip shortage. They did not play this car even though they certainly could have and instead were very competitive with their sale price of the car to me. On top of this even though my trade did not make sense in this particular instance, David in sales was willing to get creative in ways for me to still get trade value for this vehicle if I could work a deal with the third-party company to secure the vehicle from them at same price they were committed to buy the vehicle from me. Last but not least Steve Saucier in Finance was very informative on what could be offered and for the first time in my many years of purchasing experience, I had a finance manager who shared what was available to me for extended warranty coverage but once I said no - not once tried to push or prod me to buy like so many have done before him. Much appreciated. Buy from them with confidence and know that you will be well-received and not only treated fairly, but kindly. Thank you. More