Patriot Subaru
Saco, ME
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377 Reviews of Patriot Subaru
I didn’t buy my 2025 WRX from Patriot Subaru (the Galaxy Purple I wanted was only available out of state), and I’ve regretted that ever since. When I brought the car in with a noise the selling dealer had b Purple I wanted was only available out of state), and I’ve regretted that ever since. When I brought the car in with a noise the selling dealer had brushed off as “normal" and I was unwilling to accept that. It took a little bit to get into Patriot in Saco... But, when I did, Stefanie was the one who met me at the door. She listened, heard the noise for herself, and went to work, calling people, texting me updates, and getting Subaru of America involved. She advocated for me as if I’d bought the car from her, and she got it fixed. I had come in frustrated with the car and the whole experience, and she turned that around simply because she clearly cared. That wasn’t a one-time thing. Every service visit and every interaction with Stefanie has been the same. Recently I reached out about winter tires on her day off, told her there was no rush, and she followed up anyway with an email full of ideas to help with the cost. No promises, just genuine effort to find solutions. The whole service team at Patriot has been great to work with, but Stefanie sets a bar that’s hard to match. In a time when good customer service is hard to find, she’s the reason I’ll keep bringing my car, and my business, to Patriot. If you’re looking for a dealership you can trust, ask for Stefanie as your service advisor if you can... Thank me later because I guarantee you're going to be happy with your experience. More
Patriot Subaru has a wonderful team, and I have never felt more confident and excited about such a big purchase! They have given me such peace of mind, and could not recommend them more! felt more confident and excited about such a big purchase! They have given me such peace of mind, and could not recommend them more! More
We used the express service for a state inspection. Sue Donovan helped us and she was wonderful! She explained everything before and after the inspection, and we were in and out in about 15 minutes. Sue Donovan helped us and she was wonderful! She explained everything before and after the inspection, and we were in and out in about 15 minutes. More
Walking into Patriot Subaru usually implies bracing for the traditional dealership gauntlet, but Madison, Simon, and the whole crew delivered pure serotonin. They were so cute, so nice, and completely un p the traditional dealership gauntlet, but Madison, Simon, and the whole crew delivered pure serotonin. They were so cute, so nice, and completely un pushy…no weird sales tactics, just absolute automotive kismet. Adam walked me through every feature with the kind of patience where even a 98 year old granny would master the tech instantly. They made the whole process smoother than a fresh glass of Sauvy B and treated me like absolute royalty. If you want a car without losing your sanity or your vibe, go see them. 10/10, no notes! More
I consistently have good experience with Patriot Subaru. I just bought my second Crosstrek and have my routine maintenance done here with my previous cars. Friendly, attentive, helpful staff and provides se I just bought my second Crosstrek and have my routine maintenance done here with my previous cars. Friendly, attentive, helpful staff and provides service with a smile. More
Came in to trade up and normally feel anxious and intimidated with buying a car, but Matt R was very focused on helping me to get the right car for me. I appreciate Patriot with such honest, recepti intimidated with buying a car, but Matt R was very focused on helping me to get the right car for me. I appreciate Patriot with such honest, receptive, and helpful folks offering excellent customer service,,,I will continue to recommend this dealership...thanks! More
James Kopplemann was very polite, respectful, friendly and very accommodating. I think he’s a good addition to the team at patriot Subaru. He was very attentive and helped me navigate through a difficult and very accommodating. I think he’s a good addition to the team at patriot Subaru. He was very attentive and helped me navigate through a difficult situation. More
Best experience I’ve had selling/buying a car! I felt like they had my best interest in mind, and I was happy with the offer I received on my trade as well as the price of the new car. They didn’t I felt like they had my best interest in mind, and I was happy with the offer I received on my trade as well as the price of the new car. They didn’t push anything I didn’t need but they reviewed all of my options so I could make an educated decision. More

