Patriot Subaru

I just bought a 2011 Subaru Legacy at Patriot Subaru in July. This was the most pleasant experience I have ever had at a dealership. I emailed Patriot first and dealt with Keri and Jackie. Both of them pro July. This was the most pleasant experience I have ever had at a dealership. I emailed Patriot first and dealt with Keri and Jackie. Both of them provided everything I could have asked for and more; they were informative, respectful and competitive. Great teamwork too! When it came time to visit the dealership I was assisted by David who was equally helpful. I love my Subaru but surprisingly I like the dealer even more. I just completed my first service and the people at Patriot continue to exceed my expectations. No more miserable car buying for me! I recommend this dealership to anyone in the market for a car. More

This dealer was by far the best experience I have had at any dealership. They took the time to insure I was treated fairly and given the attention needed. The prices were very good compared to other Subar any dealership. They took the time to insure I was treated fairly and given the attention needed. The prices were very good compared to other Subaru dealers in the state that I have been to as well. Great job Patriot!! More

My wife and I went car shopping last week. We went to Patriot Subaru in Saco. She was interested in a new Subaru Forester, and test drove one. We came to an agreement on a price, but the only thing we Patriot Subaru in Saco. She was interested in a new Subaru Forester, and test drove one. We came to an agreement on a price, but the only thing we did not like was the color of the car. The salesman told us that he was going to check other dealerships to see if they could find one that was not silver. They called a few dealerships and said that they couldn't find one yet but they would let us know by 8:00 that night or first thing the next morning. The salesman told us we needed to make a deposit of $500. I specifically asked him that if we didn't like or want the car that they got from another dealership at that point, what would happen, and he said they would refund our deposit. I paid him with my debit card and he said he would call us. By 11:00 the next morning, we had not heard anything from them. I called the dealership and asked for the salesman and they told us he had the day off. I told them that we were supposed to recieve a call from them about our car, and they said that they would have someone call me. I picked my wife up at work and she was disappointed that they had not called. We were driving by another Subaru dealership in South Portland called Pape, and we pulled in. They had the car that we wanted there. While we were at Pape, the salesman from Patriot texted me and said they found a car and that "our payment was going to go down significantly because it doesn't have all those accessories." To make a long story short, we ended up buying the car from Pape because the car at Patriot was just not what we wanted. I called the salesman and let him know and told him I wanted by deposit back. He said I could come in and get it back. I went to Patriot to get the deposit back and was told that they will not give it to me. I have a reciept for the deposit and no where on it does it say it is non refundable. The sales manager was really rude and unprofessional, and then the owner came out and told me flat out that I was not going to get a dime of my money back and called me a liar. They were definately intimidating me out of a deposit that I was told was refundable. I would not deal with Patriot on anything. When you are buying a car they act very friendly and helpful, but I saw a different side of them and you would not want to be treated the way I was. A car is a major purchase you make very rarely and I would make sure you deal with a dealer that is honest and will treat you the right way ad Patriot is not that dealer. This situation easily could have happened to you. Good Luck. More

After spending months looking for cars and settle on the Outback with specific options, I test drove at Patriot Subaru and later contacted one of the internet saleswomen: Keri Lavoie. I had read good review Outback with specific options, I test drove at Patriot Subaru and later contacted one of the internet saleswomen: Keri Lavoie. I had read good reviews about them and they were the closest dealership to me. Keri was very professional and we exchanged a few emails and calls until we agreed on a price. The car had to be ordered but it turned out later that one was available and they would add accessories at factory prices to move the car. Scott Kaufman did the paperwork and was also very professional and helpful. I ended up trading in my old car and getting extended warranty for my new outback. I was introduced to the service department and all of the managers and absolutely everyone at Patriot was so helpful and amazing. EVERYONE SHOULD BUY AND SERVICE AT PATRIOT SUBARU! :-) More

I wanted to trade my truck in for a new Impreza because of the gas mileage difference but I owed a lot of money on the truck. I contacted Jackie on the internet and she was able to help figure out what the of the gas mileage difference but I owed a lot of money on the truck. I contacted Jackie on the internet and she was able to help figure out what they could do to help without making my payments go up too much. She was honest with me the whole way, and even though I lost a little bit of money on my truck, she made it very worthwhile for me to trade because I get MUCH better gas mileage in my new car and the lifetime warranty is a huge bonus. It was really easy to get the information I needed to make a good decision - most of our communication was done in email. I live 2 hours away from Saco and it was totally worth it for me to buy my car at Patriot because of the people and the warranty, and the price I paid for my new car. I would recommend them to anyone looking for a new Subaru. More

My fiance and I had been thinking about getting me a Subaru, i stopped at Patriot and from the minute i met Vinnie I knew this experience was going to be a non-forgettable one. Vinnie talked to us like Subaru, i stopped at Patriot and from the minute i met Vinnie I knew this experience was going to be a non-forgettable one. Vinnie talked to us like grown ups and didnt hold anything back, told us everything up front. Explained everything to us, had fun on our test drive, explained the car extremely well. Out of all the dealerships i have went to i have to say this is by far the most professional one i have ever been too. The price for the car was great, and worked with my trade. Everyone there said hi regardless if they were helping us or not which was great. When we drove off the parking lot in the new car it felt great, and we are definately going to come there in the future for a new car and recommend Patriot Subaru to anyone looking for a new Subaru or first time buyer. More

I recently purchased a used vehicle from Patriot. At the negotiation I was adamant that I would not purchase a car that day if I was not pre-approved on my own. If I needed a cosigner I was going to sleep negotiation I was adamant that I would not purchase a car that day if I was not pre-approved on my own. If I needed a cosigner I was going to sleep on my decision. The dealer knew I had a cosigner if need be however I wanted to find a loan without one. I was pre-approved but only because the dealer “accidentally” put down the wrong amount of monthly income (a number I had never mentioned nor had written on my credit application). Once I had taken the car home for a few weeks they came back saying I then needed a co-signer to keep the car. At that point I had already registered it and wasn’t about to bring the car back. I felt the dealer fraudulently got me pre-approved just to make the sale, knowing I had a cosigner and I wouldn’t have the heart to return the car after a month of ownership. More

I had just learned that my car had a bad value and actually went to the Toyota Dealer down the street from Patriot. They did not take the time to speak with me. I drove into Patriot Subaru and was met actually went to the Toyota Dealer down the street from Patriot. They did not take the time to speak with me. I drove into Patriot Subaru and was met with a curtious hello and if I needed assistance please let someone know. The staff was friendly cooperative and positive from the start. Two days later I purchased a new 2009 Subaru. When picking the car up I received two unsolicted positive statements from people having their cars serviced. I feel that this has started as a postive experieince and can only grow from that point. I am glad that I stopped at Patriot and look forward to many miles and years of a postive relationship. Thank you! More

We had an OK experience when we bought our car at Patriot. A few shenanigans regarding trade-ins and price, but they tried to make good on the problem with a promise of free oil changes for a year. T Patriot. A few shenanigans regarding trade-ins and price, but they tried to make good on the problem with a promise of free oil changes for a year. The real issues started here. When we returned for our first oil change, they told us they had no record of the promise. So we paid for oil changes. For the past couple of years, we've noticed that every time we come in for service, we have a salesman all over us trying to get us to trade in our car. These guys are quite friendly, but very aggressive. I just don't feel like I trust them. I'm concerned that the service guys are trying to scare us with big repair bills so we will trade the car in for a new one. More

We have purchased 5 cars from Patriot in 5 years, my Mother, my Husband, mine and 2 of our kids all have Patriot Subarus. They are the best, whether for a car or for service. Before Patriot we were buyi Mother, my Husband, mine and 2 of our kids all have Patriot Subarus. They are the best, whether for a car or for service. Before Patriot we were buying and servicing my Subaru at another dealership that is no longer around, as good as the car was there service was horrendous. Maybe the most important thing I can tell you about Patriot Subaru is that everyone that I deal with has been there for us and they don't change people every week, we will always be Patriot Subaru customers. Colby the dog is the best. More