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Patriot Chevrolet - Service Center

Bartlesville, OK

4.4
407 Reviews

407 Reviews of Patriot Chevrolet - Service Center

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September 17, 2023

I left a couple of items in my trade in and did not get them back. No response after all called about them. More

by TSCIMECA
Recommend Dealer
Yes
Employees Worked With
TJ Thomas
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September 09, 2023

Bought a f-250 next day had to take it back ac went out said they fixed they didn't took it back again for a and idle rough said they fixed it they didn't the sales manager said would cancel the deal I was More

by yoshiairo8228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brook and Dan halstead
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Sep 09, 2023 -

Patriot Chevrolet responded

I'm so sorry you feel you've been left on the hook like that! It was never our intention to stick you with a truck you weren't happy with. When you purchased the vehicle, you brought up the A/C and we brought it back to charge it. If it didn't hold the charge that may be a different issue, but I wasn't aware. We did offer to buy it back when you called, and we will still stand behind that. I apologize if anyone told you or even implied otherwise. Please email me directly at mwaldmer@gopatriot.com so we can come to a resolution.

Sep 10, 2023 -

yoshiairo8228 responded

I don't know who this but your lying when I called they said the purchase went through so we could upgrade you I didn't want to upgrade the gsm was supposed to reach out never did are I would have brought the truck back the truck is the shop now for the same reason ac being repaired for $648 idleing rough because low spark to one of the injectors

Sep 11, 2023 -

yoshiairo8228 responded

Ok if never brought to your attention that's another reason the sales team was shady I've spent $698 on the ac they was supposed to fix bought two front tires $140 insurance $114 I'm taking a loss are going to reimburse those I'll bring the truck asap

September 06, 2023

Great experience, great deal. I looked for a car online for over a month. This vehicle had everything I wanted and more. More

by tluis_42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Sparlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Kirby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Patriot Chevrolet responded

Thank you for your great review and kind words! Always happy to hear we added another member to the Patriot family! Your complete satisfaction is always our goal! -MW

August 30, 2023

Polite , courteous , and appreciated the flowers. Service department good too. Like that we have local car, truck service 😀👍 More

by retakay52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Sparlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Ruddick
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Aug 31, 2023 -

retakay52 responded

Waylon and Chris 👍👍👍😀

August 30, 2023

Taylor and his service team are great at customer service. I feel I get treated well every time. More

by L&Dking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
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August 30, 2023

I expected a call when my car was finish and I had to call to see More

by beannie.wilson62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Sparlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Kirby
4.0
This rating includes all reviews, with more weight given to recent reviews.
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August 29, 2023

The employees were very nice and didn't treat me like a dumb female like they used to. However, the prices are way too high for the service completed. More

by shewil19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept, Taylor Thompson
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August 20, 2023

Always great service! Quick and efficient. I bought my truck here and continue to take it here for service because of the friendly way they do business. More

by JEFF@THEHUGHLETTS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Sparlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Kirby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
August 04, 2023

I made an appt then decided to just stop by they were very friendly replaced my Battery on the spot and now my car is running great again Thanks Andrew at Patriot Bartlesville More

by wolvesangel40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Sparlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Kirby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
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July 31, 2023

They were efficient and helpful. Were able to take care of my needs much quicker than anticipated. More

by chuckmccauley
Recommend Dealer
Yes
Employees Worked With
Mark Sparlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Kirby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty Kent
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