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Patriot Chevrolet - Service Center

Bartlesville, OK

4.4
407 Reviews

407 Reviews of Patriot Chevrolet - Service Center

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August 09, 2024

Scam artists. Had my vehicle towed here after it would not start since it was the dealership I bought it from. Initially told me the battery was good so had to be More

by jperk1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Sparlin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Kirby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew and Taylor
Aug 09, 2024 -

Patriot Chevrolet responded

We apologize but was towed because it would not start (which was the starter) we fixed it then after we got it started it needed an engine due to being over 18k miles due for an oil change. The money you were charged was to get it started which was the initial problem you had it towed in for. We do strive to be perfect but we know we fall short sometimes but we cant make you change your oil, especially when you have them for free. If we can help in any other way please let me know.

Aug 10, 2024 -

jperk1989 responded

No need to lie to make it sound better. It was nothing you all said it was so you might want to check your diagnostics or “trained” technicians. It was towed because you were pinning us in a corner telling us we had to pay almost 10,000 dollars to get it fixed when that wasn’t the case. I had the oil changed literally the day before and the paperwork was in the glove box which I told you all. I had my oil changed atleast three times by your service department and only once was it free the others were way overpriced so we took it elsewhere. We do not live local to your dealership so it was also out of convenience. Funny how magically it doesn’t need a new motor now and we are saving over 8000.00…y’all have done enough which was nothing.

Aug 10, 2024 -

Patriot Chevrolet responded

Once again we apologize for the inconvenience any of this may have caused would be more than happy to assist you and send you all codes and diagnostics if you would like. Let me know how we can help and will try and help.

June 17, 2024

Everything was great except for the salesman who did my paperwork. I was not a fan of Aaron. I worked with 2 other salesmen and they were excellent. Nick was always on deck for me and Ray helped me look on More

by malarydavis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicklaus Waite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Freeman
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

Everyone I encountered was very polite and easy to deal with! The whole experience was quick and easy! More

by hkiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Sparlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Kirby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2024 -

Patriot Chevrolet responded

Thank you for the 5-star review! We're thrilled to hear that you found our dealership easy to deal with and appreciated our wide selection. We appreciate your feedback and look forward to assisting you again in the future!

May 30, 2024

Taylor provided great service. Completed oil change quickly. Found nail in tire, ordered new tire and replaced early in day so vehicle could be put back on road again. More

by Janet.bates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Kirby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor and Tammy set up appointments.
May 31, 2024 -

Patriot Chevrolet responded

Thank you for your feedback! We're delighted to hear that Taylor provided great service and took care of your oil change and tire issue efficiently. Ensuring your vehicle is back on the road quickly and safely is our priority. If you need any further assistance, don't hesitate to reach out. Safe travels!

May 16, 2024

Taylor provided great service. Happy with online scheduling. I appreciated the coupon sent from Chevrolet. More

by laurilee71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
May 10, 2024

Service Dept is very well run. Have had a number if services, and they were all completed timely and as quoted. I do recommend them. More

by bradcampbell206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
May 06, 2024

I have a hole in my dash board right by my air bag now which is where you all replaced my recalled airbag! So to say I’m more than a little upset is an understatement. The only reason you all haven’t gott More

by Jmkidj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Sparlin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Kirby
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

They had great customer service and were quick about getting me in. They explained everything and let me know what to expect. More

by brianneobrien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Sparlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Kirby
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2024

They got my service that I asked for and got me in and out quick. More

by dpyoung83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Kirby
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2024

I had service including new tires, 4 wheel alignment and oil change. Total service took about 2 hours. No issues or problems. More

by jmyers.dph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Kirby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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