Patriot Chevrolet GMC of Ardmore
Ardmore, OK
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313 Reviews of Patriot Chevrolet GMC of Ardmore
I bought my car in February 2020. I opted to purchase the "Patriot Pledge" service contract against my better judgement. 5 years of oil changes and drive-train warrantee sounded good...BUT here I am almost 2 "Patriot Pledge" service contract against my better judgement. 5 years of oil changes and drive-train warrantee sounded good...BUT here I am almost 2 years later and I have yet to receive so much as a free oil change because, for reasons beyond me, they cannot get their stuff together enough for their left hand to notify their right hand that I PAID FOR A SERVICE CONTRACT 2 YEARS AGO. I've talked to the Finance Manager, left a dozen messages, tried to reach the GM, etc...I've gone through a pandemic, got married, had a kid, and paid off this car in the time that it's taken you to get your records in order. At this point I'd just as sooner have the money back that I spent on this "Patriot Pledge". Can ANYONE help me out here? More
By far worst car buying experience I have ever experienced. I drove from Texas to purchase a vehicle from patriot after calling and setting and appointment to drive and purchase the truck.. Got th experienced. I drove from Texas to purchase a vehicle from patriot after calling and setting and appointment to drive and purchase the truck.. Got there and the truck was sold and I was never notified. ended up in a vehicle I didnt really want but needed at the time. after 4 hours of waiting around finally go through the financing. after everything was agreed upon and getting back home I try to get my tags from the dmv and im told theres a $3400 charge to get my tags because the dealer failed to put the TTL into the financing agreement. would never recommend the dealership to anyone from any state More
I bought a 2017 Jeep Wrangler from this dealership on may 22 and when I bought it the oil pump was messed up so they had to replace it so I didn’t even get to take the jeep home for over a week once we took 22 and when I bought it the oil pump was messed up so they had to replace it so I didn’t even get to take the jeep home for over a week once we took it home a week later we took it to get a alinement because it was pulling bad to the right, we got it back and went home and it was still pulling so we took it back and they said they did everything they could so we left and went home and it was still pulling. My husband came down with some health issues so we had to take a break from everything and figure out that issue well yesterday we took the jeep back to a dealership yesterday to get it looked at again to see why it was pulling and they said everything looked fine with the alinement and wanted to know if it had ever had front end damage. We of course said no or at least we didn’t think so because the dealership we bought it from never disclosed that it had. A salesman at this dealership we went to yesterday looked at the carfax of this jeep and informed us that this jeep had in fact been wrecked and had front end damage in April of 2018. We were never told by the dealership (patriot Chevrolet) that this vehicle was in-fact in a wreck. This isn’t okay with me because I am pregnant and was pregnant when I bought this vehicle which they were aware of and told them I was in need of something reliable and I was sold a 37000 dollar vehicle that was wrecked and knowingly had issues. They also did not sell me the vehicle for the price they had on their website they sold it to me for a few thousand dollars more. This is not the first issue I have had with this dealership and I will definitely be getting in touch with the GM to hopefully get this issue taken care of before taking further action More
Great experience and very quick service told them what I needed and they met all my needs great shopping experience my best car shopping experience needed and they met all my needs great shopping experience my best car shopping experience More
Garret was supper helpful and got me in to used car quickly. I had a very good experience and would recommend this dealership for future business. quickly. I had a very good experience and would recommend this dealership for future business. More
Patriot auto group is the only place we trust to buy our vehicles from! They treat you like family before, during, and after your transaction. vehicles from! They treat you like family before, during, and after your transaction. More
The check in process was friendly. The staff was all very friendly despite being very busy. Mike the mechanic that worked on my vehicle was extremely helpful and explained things very well. friendly despite being very busy. Mike the mechanic that worked on my vehicle was extremely helpful and explained things very well. More
Noah Cochran, Trey Jones, Garrett Hagle, Rocky Black. They all went above and beyond to get us the 2020 Chevy Colorado that we wanted. Thank you and God bless each one of you. They all went above and beyond to get us the 2020 Chevy Colorado that we wanted. Thank you and God bless each one of you. More
Absolutely amazing customer service! Garrett, Jancy, and Keyla helped us during the process. We drove in from out of town set on a certain vehicle they had and drove off the lot with it that day! Very good Keyla helped us during the process. We drove in from out of town set on a certain vehicle they had and drove off the lot with it that day! Very good communication. They keep you updated every step of they way and work very quickly. Best part is they went above and beyond to make sure we left satisfied with the down payment, monthly payments, and interest rate! Best car buying experience we’ve ever had! More