Patriot Chevrolet GMC of Ardmore
Ardmore, OK
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313 Reviews of Patriot Chevrolet GMC of Ardmore
Professional vs insult The actual salesman, Eddie C. Went beyond his experience. Very nice & friendly. His boss was very rude & insulting...non professional. He seem to have The actual salesman, Eddie C. Went beyond his experience. Very nice & friendly. His boss was very rude & insulting...non professional. He seem to have a big attitude. Don't know what was wrong. The finance person was also very accommodating. That's about all I can say. Maybe need more training in customer service. More
Fast and competent service I took my car in unannounced after a sudden issue. They evaluated, called me to explain the issue and fixed it within the timeframe they gave. In fact I took my car in unannounced after a sudden issue. They evaluated, called me to explain the issue and fixed it within the timeframe they gave. In fact, I got the car back sooner than I thought I would. More
Amazing My salesman Rocky was absolutely amazing. A wonderful experience and I highly recommend Rocky at Patriot Ardmore for your car buying. He is awesome My salesman Rocky was absolutely amazing. A wonderful experience and I highly recommend Rocky at Patriot Ardmore for your car buying. He is awesome as a salesman. More
Seamless Experience I took my Escalade here for some warranty work & new tires. They exceeded my every expectation within every department of the dealership. I would also I took my Escalade here for some warranty work & new tires. They exceeded my every expectation within every department of the dealership. I would also like to give xxxxxxto the great parts department & their manager, Lynda. More
Sales staff very friendly and efficient. Sales staff was very knowledgeable,friendly, and efficient. Very little wait time. I would recommend this dealership to family and friends. Overall Sales staff was very knowledgeable,friendly, and efficient. Very little wait time. I would recommend this dealership to family and friends. Overall very good experience. More
Great customer service and support!! Started out not thinking we’d be able to get the vehicle we were wanting, but because of all the patience and help from Patriot we finally got it wher Started out not thinking we’d be able to get the vehicle we were wanting, but because of all the patience and help from Patriot we finally got it where we needed it to be!! More
EXCELLENT EXPERIENCE Service department went above and beyond to help me with all of my repairs!! I was kept informed of the progress of the service being done and promptl Service department went above and beyond to help me with all of my repairs!! I was kept informed of the progress of the service being done and promptly called when they were completed. More
Excellent Service Patrick in service, and Tyler and Kenny in used car sales went well above and beyond to take care of me. They made sure I had a reliable vehicle while Patrick in service, and Tyler and Kenny in used car sales went well above and beyond to take care of me. They made sure I had a reliable vehicle while mine was in the shop. These gentlemen are a true asset and the dealership is very lucky to have them. More
Josh is awesome. Josh really takes care of his customers. I have used this service department in the past and not been pleased. Headed in the right direction. Josh really takes care of his customers. I have used this service department in the past and not been pleased. Headed in the right direction. More
Incompetent mechanic Took my hummer in to have a recall repair done pertaining to ac wiring. Less than a week later my ac stops working correctly it begins cutting in and Took my hummer in to have a recall repair done pertaining to ac wiring. Less than a week later my ac stops working correctly it begins cutting in and out. Take it back to have it rechecked thinking maybe a wire came loose. Half a day in the shop they tell us there is nothing wrong with wiring but the blower motor is out and not covered under warranty so we decline repairs while we look for solutions and are billed $130 for diagnosis. That night we pull the blower motor in prep to replace it with one we found much less but decide to have it tested first....guess what it works perfectly! More investigating and it is wiring after all. So I have just been charged $130 for a false and obviously very incorrect diagnosis. Not happy, returned today and show them their print out , show them the working blower motor and show the bad wiring and get told oh well that's part of it we dont test both sides.....you should be ashamed still the same old crooks as before. I don't mind paying for good work when I owe but I do take issue with paying for bad diagnosis incorrect work when they know it and refuse to refund or do anything. The wiring issue is covered by my warranty but we have now just been completely blown off.....do not trust these guys I will be driving to the city from now on! More