Patriot CDJR of Tulsa

The service and personnel at Patriot CDJR is so much better than what I experienced with the previous dealership. better than what I experienced with the previous dealership. More

WHEN I BROUGHT THE JEEP IN FOR THE WARRANTY WORK AND THE DEFROST RECALL, I WAS TOLD THERE IS ANOTHER RECALL THAT NEEDS TO BE HANDLED, BUT, THE PART WAS NOT IN STOCK. HOWEVER, DANIEL ASSURRED ME THAT HE WAS DEFROST RECALL, I WAS TOLD THERE IS ANOTHER RECALL THAT NEEDS TO BE HANDLED, BUT, THE PART WAS NOT IN STOCK. HOWEVER, DANIEL ASSURRED ME THAT HE WAS ON TOP OF IT AND WOULD CONTACT ME. THAT WAS ON MAR. 11, 2024. TODAY IS MAR. 28. IT'S BEEN 17 DAYS. I WOULD APPRECIATE AN UPDATE ON THE STATUS OF THE RECALL MENTIONED MAR. 11. More

Exceptional service from the moment I contacted them until I drove away. I was in a pinch, out of town - afternoon on a Friday - Daniel and Ilidio worked their magic to not only get me slotted in on a until I drove away. I was in a pinch, out of town - afternoon on a Friday - Daniel and Ilidio worked their magic to not only get me slotted in on a short-notice, but locate the necessary parts which were not stock - Patriot is the definition of customer centric service and I am thrilled to be relocating to the area and making them my dealership of choice! More

Great Service and I love my truck. It was exactly what I was looking for. Thanks for all of your help! It was exactly what I was looking for. Thanks for all of your help! More

Excellent job. Daniel was extremely professional and transparent! This was my first time going there, and I’ll certainly be back! Daniel was extremely professional and transparent! This was my first time going there, and I’ll certainly be back! More

It was a great experience! Everyone was courteous and helpful and I was very pleased with my visit! Everyone was courteous and helpful and I was very pleased with my visit! More

Service was as expected, prompt and on time. Service advisor was kinda pushy on up-charging. I understand that’s how they make more money, but my no means no Service advisor was kinda pushy on up-charging. I understand that’s how they make more money, but my no means no More

Literally took my truck to the service department to get an estimate on a piece needing replaced under the front bumper. Got the estimate, guy goes back out to do what we discussed. He then comes back and s an estimate on a piece needing replaced under the front bumper. Got the estimate, guy goes back out to do what we discussed. He then comes back and says “I need you to follow me.” I’m thinking we’re going to sign off on what they done or something. He takes me out to my truck and says, “I finished with your truck and parked it here (behind some customer’s vehicles) and someone backed into your truck.” I can’t even speak I’m so mad. I call my boyfriend who’s inside and tell him. Now here’s what’s making me even more mad, dude never said sorry or hey, let me see what our service department would charge to fix this. My truck still has paper tags on it. Literally got it February 21st. No I didn’t get my truck from them but it was in their possession when the incident occurred. I’m extremely livid! More

Jake was the best, he kept communicating with me, he was very patient and understanding. very patient and understanding. More

From find out if the truck was still a available online to signing the papers it was such a smooth process the knew from the beginning I didn’t wanna waste their time and I didn’t want them wasting mine. T to signing the papers it was such a smooth process the knew from the beginning I didn’t wanna waste their time and I didn’t want them wasting mine. They were very transparent from the start to the end and made purchasing a new vehicle a breeze and it was greatly appreciated More