Patriot CDJR of Tulsa

Perfection, reliability, and perfect price If you go to another dealership, I guarantee you will be running back to Bob Moore! Here is why: Sales department is unbeatable in quality customer se If you go to another dealership, I guarantee you will be running back to Bob Moore! Here is why: Sales department is unbeatable in quality customer service. Even more, the Finance team are movers and shakers of getting you approved with a descent payment. The front end managers work until your driving off the lot in something that you will Like the first time, without regret. Even more, they ensure that the vehicle is reliable with multi point inspections. It really is a no brainer why I say: if you dont go to Bob Moore, your paying way too much, and driving off in something unknown! More

Sales I had a very good experience. Morgan was my sales lady and she did a excellent job. I will definitely be back when i decide to buy my next vehicle I had a very good experience. Morgan was my sales lady and she did a excellent job. I will definitely be back when i decide to buy my next vehicle More

Great buying experience! Just came looking and they were patient not pushy, and allowed me to take my time do my homework and purchase the vehicle I wanted and felt great abou Just came looking and they were patient not pushy, and allowed me to take my time do my homework and purchase the vehicle I wanted and felt great about driving home in. You're always going to have some pressure to buy. But I appreciated that they let me think about what I truly wanted making multiple visits and looking at several models finally making a no regret decision. I'm loving my gorgeous Cherokee! Thank you Bill, Peanut, Blake and Hal for making it a fun and relaxed experience. More

Buyer beware!!!!! My husband and I purchased a truck from here aprox. 2 and a half months ago. Sales and financing went pretty smooth for the most part(considering ther My husband and I purchased a truck from here aprox. 2 and a half months ago. Sales and financing went pretty smooth for the most part(considering there is nothing fun about buying a car). The issue came when we went to tag the truck. There was a lien on the truck which required a lien release. We are still attempting to receive the proper documentation. We have spent several hours on the phone, been into the dealership and sent emails to no avail. Every time we call we get passed around, sent to voicemails(cannot even begin to count the amount of messages we've left), and basically brushed off. They got the sell which seems to be all they care about. We are now approaching our 2nd payment(YES!!!! We have already made payments on this vehicle) and the vehicle is still not tagged. We will never purchase another vehicle from them and would strongly caution anyone else before doing so. As I've noticed in most of these reviews the issue seems to come after the sell most of the time. More

Great Customer Care ends with dream vehicle I went into the Bob Moore Chrysler Dodge Jeep Ram of Tulsa and I was greeted with smiles from all the employees and respect but my salesman was Mr. An I went into the Bob Moore Chrysler Dodge Jeep Ram of Tulsa and I was greeted with smiles from all the employees and respect but my salesman was Mr. Ant'Juane "Peanut" Baul. This young man took out time, he listen, asked me a few questions, showed me what was available; listened to me some more with utmost respect,. Then he went to work, he found just what I wanted and asked for. When I say this young man put his customer first he does and within his power he works on your behalf. He works hard to earn your respect and your trust. When he asked me to test drive a certain vehicle it was his first suggestion, which as a woman I turned him down, but when I say I drove that Chrysler 200 - 2016 off the Bob Moore lot, my goodness, I feel in love hard. Yes, after that first test drive I knew it had everything I wanted and more. I am proud to say I purchased it and I still in love with, good drive on the highway, smooth drive, large trunk space, looks like a foreign car so it looks as if you spend way more than you did. It has all the new tech items inside and the mileage on this one is beyond wonderful. So I would recommend this vehicle to anyone. So yes, I recommend the Chrysler 200, but more importantly I recommend the care you receive when you in the market for a car to go to this dealership and call on Mr. Baul , you will be glad you did! He is the best!!!! More

Excellent problem resolution The manager, Mr. Ryan Kimbrel, helped me to resolve a problem very quickly and in a highly gracious and professional manner. I would recommend this d The manager, Mr. Ryan Kimbrel, helped me to resolve a problem very quickly and in a highly gracious and professional manner. I would recommend this dealership to anyone simply for the way I was treated. Also, Mr. Doug Marrs was very nice to me. More

Service issues I was coming to the 3 previous dealers over a course of 22 years, Service was at one time really good at one time and excellent work. But since the ne I was coming to the 3 previous dealers over a course of 22 years, Service was at one time really good at one time and excellent work. But since the new owner took over somethings have went south. the lube techs do shoddy work on my vehicle at least, and the service prices have went through the roof. Mechanics do great work. More

3rd time is not a charm I have had my car serviced at Bob Moore, on a regular basis, since April of 2015. Along with regular maintainance I've had a few minor issues. My ca I have had my car serviced at Bob Moore, on a regular basis, since April of 2015. Along with regular maintainance I've had a few minor issues. My car is still under full manufactures warranty. I have had to leave my car all day several times. They never finish the work, have to order parts, need me to come back, leave my car all day again, can't duplicate the problem, and so on....its a major inconvenience. Not to mention they tried to charge me for things covered under warranty because the copied the mileage wrong, couldn't find my key fob, replaced the same part three times and still haven't fixed the problem. Not happy with them at all. The poor service clerks are understaffed and overworked...don't blame them...this is a leadership/management issue. Place always seems to be in chaos....always "under new management." More