Patriot CDJR of Tulsa

Flawless experience! Great inventory and great service. We felt welcomed from the moment we walked in Great inventory and great service. We felt welcomed from the moment we walked in More

Five Stars for Sales and Financing. Unfortunately, Not for the Dealership. My wife and I recently purchased two vehicles from Patriot CDJR of Tulsa: a 2024 GMC Sierra 2500HD AT4 and Unfortunately, Not for the Dealership. My wife and I recently purchased two vehicles from Patriot CDJR of Tulsa: a 2024 GMC Sierra 2500HD AT4 and a 2026 Jeep Compass. First, the sales and financing teams absolutely deserve five stars. They worked incredibly hard to secure our financing and went above and beyond to earn our business. We are genuinely grateful for their dedication and professionalism. Our dissatisfaction is NOT directed toward them. Unfortunately, the dealership itself fell considerably short of those same standards. Our concerns primarily involve transparency, vehicle preparation, and the accuracy of benefits presented during the purchasing process. One major selling point was lifetime engine and transmission coverage on used vehicles. Initially, we understood this applied to all used vehicles. We later learned eligibility was limited to vehicles under 75,000 miles. Our GMC was originally listed with approximately 75,000 miles. However, when the paperwork was prepared, the actual mileage was approximately 79,000. Sales assured us the truck would be grandfathered into the lifetime coverage despite exceeding the mileage requirement. While appreciated, this discrepancy raised concerns about the accuracy of the dealership’s representations. We were also promised one year of complimentary oil changes. Only after signing did we discover this meant ONE oil change for the GMC and TWO for the Jeep. Those limitations should have been clearly communicated beforehand. Then there’s the dealership’s vehicle inspection and reconditioning standards. After taking delivery of our $67,700 GMC, I discovered numerous undisclosed dents and paint damage, including extensive use of touch-up pens where professional repairs would have been more appropriate. The estimated cost of addressing the cosmetic damage exceeds $6,000. Additionally, I discovered a severely neglected engine air filter, a cabin air filter requiring replacement, and noticeably misaligned steering. I understand this is a used truck with nearly 80,000 miles. I wasn’t expecting perfection. However, reasonable wear and tear is entirely different from undisclosed damage and basic maintenance concerns that should have been identified before retail sale. My concern isn’t simply the condition of one truck. It’s the dealership’s overall standards for inspection, reconditioning, disclosure, and customer communication. If readily identifiable issues were overlooked, what else might have been missed? We purchased TWO vehicles from this dealership, representing a substantial financial commitment. We expected the dealership’s operational standards to reflect the professionalism demonstrated by its sales and financing employees. Unfortunately, that wasn’t our experience. Five stars to the people who worked tirelessly to help us. But the dealership itself has considerable room for improvement. I sincerely hope management takes this feedback seriously. Those hardworking employees deserve a dealership whose practices reflect their dedication. Ultimately, a dealership’s reputation shouldn’t be measured solely by its ability to sell vehicles, but by the accuracy of its representations, the quality of its inventory, and the confidence customers have in their purchases long after the paperwork is signed. More

Super bien la atencion excelente atencion emiro y diego fueron super amables con todo nos vamos contento fueron super amables con todo nos vamos contento More

Great people great vehicles extremely honest and straightforward staff. Very fast process with no hassle. straightforward staff. Very fast process with no hassle. More

Very happy with purchase of vehicle from Patriot CDJR Tulsa. Price of vehicle was below all other dealerships I had found with this vehicle. Negotiated price and terms with Dustin and finished up process Tulsa. Price of vehicle was below all other dealerships I had found with this vehicle. Negotiated price and terms with Dustin and finished up process with Antonio. Great sales team to work with. Highly recommend Patriot CDJR Tulsa for anyone shopping for a vehicle. More

Exelente. Persona Gracias Sergio Pabon Nos ayudó y nos trató como familia súper recomendable les recomiendo este dealer y este vendedor Persona Gracias Sergio Pabon Nos ayudó y nos trató como familia súper recomendable les recomiendo este dealer y este vendedor More

Diana was so helpful after we had a bad experience at another dealership. She made the process easier, listened to what we needed, and helped us get a great deal on our trade-in. We really appreciate her another dealership. She made the process easier, listened to what we needed, and helped us get a great deal on our trade-in. We really appreciate her and would definitely recommend working with her! More

Great service from start to finish. Highly recommend!! 5 stars! Kevin was great and so was everyone Highly recommend!! 5 stars! Kevin was great and so was everyone More

Quick and easy process to work with . Antonio was great and made sure I was taken care of. Antonio was great and made sure I was taken care of. More

Had a good dealing with Antonio and Kory Great day to go Chevrolet gray z 71 Chevrolet gray z 71 More