Patriot Buick GMC

SERVICES DEPARTMENT NEEDS TO LEARN DO CORRECT DIAGNOSTICS!!! ***My Buick came back to me in worse condition than it came in, and the technicians was never able to find out how to fix my parking brake service lig ***My Buick came back to me in worse condition than it came in, and the technicians was never able to find out how to fix my parking brake service light or anything at all!!!! How is this a BUICK dealership that doesn't know how to fix a BUICK CORRECTLY??? ITS A SHAME THIS BUSINESS REPRESENTS BUICK AT ALL! Yes I got a refund, because nobody was able to fix anything!!!! ***A correct diagnostics to fully fix the customers vehicle from the beginning would of been ideal! Having the technicians "play a guessing game for services" with customers vehicles and finances is wrong and unacceptable! Also having the wrong parts or saying it General Motors sending faulty parts is something you'll as a business reach out to GM about. Its bad for business and most customers only see that your services department are not organized and you'll not doing a good job with diagnostics completely. ***My BUICK VERANO seems like services and technicians just "dissected it and returned it to me with no respect or integrity" for your customer. I DON'T EVEN KNOW WHAT I AM DRIVING, its not the same vehicle I brought in, and I used credit card and waiting on my refund so I can possible find a legit place to get the correct diagnostics and my Buick fixed properly! How am I supposed to trust driving this car now, with my family and travel with the military? My credit card refund has not returned yet and hopefully it comes back to my bank asap, because I need to fix my Buick Verano. Mike Smith was the only one helpful this week assisting the refund process and updates with my BUICK VERANO. I appreciate the assistance from a Fixed Operation Director, but why doesn't your service advisors and technicians work on a more professional manner?? You'll really lost a customers trust and me being military and from Texas (San Antonio) I was hoping for you'll to earn my business, because Soldiers always end up back in Fort Hood, TX and need quality automotive services. It's just not gonna be Patriot Buick/GMC for me anymore! I pray you fix your services department and business. God Bless! More

Mr Jackson provided excellent customer service while helping me look at car buying options. He went out of the way to give me good quality vehicles at a reasonable price helping me look at car buying options. He went out of the way to give me good quality vehicles at a reasonable price More

Buyer I recently purchased a new vehicle from Patriot GMC. The saleswomen was very professional and patient with me. I could not be happier thanks to Ms. Vi I recently purchased a new vehicle from Patriot GMC. The saleswomen was very professional and patient with me. I could not be happier thanks to Ms. Victoria Churchill. More

First experience with them but my goodness the service was awesome. Plus they helped me with my two little kiddos. Brittany was doing a great job to get exactly what I needed. Love this place and thank yo was awesome. Plus they helped me with my two little kiddos. Brittany was doing a great job to get exactly what I needed. Love this place and thank you so much More

My husband and I just purchased our new Buick Enclave. Brittany Dunn was a delight to work with. She is very personable and made our car buying experience from start to finish great. Clint in finance also Brittany Dunn was a delight to work with. She is very personable and made our car buying experience from start to finish great. Clint in finance also did a wonderful job working with our concerns and needs. Overall a great experience and recommend. Thanks again, I love my new Enclave. More

The service I received at the dealership was great. I would highly recommend this dealership to my family and friends. They worked with me in every way possible to help me get my vehicle. would highly recommend this dealership to my family and friends. They worked with me in every way possible to help me get my vehicle. More

Good experience The sales team was well organized, I felt there was great team work. The prices were unbeatable, drove 3 hours just to get the deal. Jordan was profes The sales team was well organized, I felt there was great team work. The prices were unbeatable, drove 3 hours just to get the deal. Jordan was professional, he handled me well. Car was very clean, threw in extra deals for free. Very happy with the dealership. I highly recommend them More

Amazing very professional These guys were so professional. They took care of me and I was in and out. They were so friendly and they made me feel very comfortable. I would defi These guys were so professional. They took care of me and I was in and out. They were so friendly and they made me feel very comfortable. I would definitely refer a friend or family member More

Great customer service Great Professional and energy displayed at all times. Shows that she has the knowledge to go far in this Company and it's always great to see a wonan Great Professional and energy displayed at all times. Shows that she has the knowledge to go far in this Company and it's always great to see a wonan doing her thing. More

Buying experience Great experience buying my third car from Mimi Dugan, she is the best cars sales person, always find me the deal I want. Thank you again. Great experience buying my third car from Mimi Dugan, she is the best cars sales person, always find me the deal I want. Thank you again. More