Patriot Buick GMC
Killeen, TX
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110 Reviews of Patriot Buick GMC
All the folks in the service department were actually amazing. I primarily was working with Kim L, while my truck was being worked on, but have talked to the other gentlemen in her absence, all very hel amazing. I primarily was working with Kim L, while my truck was being worked on, but have talked to the other gentlemen in her absence, all very helpful and professional. Even the ladies that schedule rides to and from my residents were determined and successful finding me a ride home, even though my address didn't pull up due to being a new street. Definitely happy I bought my truck from Patriot and super thankful for their dedication and commitment to providing great customer service. More
I was visiting from California and needed to have my passenger headlight replaced before I had to drive back for a wedding. I called six Chevrolet dealerships and the earliest appointment for 6 days out passenger headlight replaced before I had to drive back for a wedding. I called six Chevrolet dealerships and the earliest appointment for 6 days out…even though I already had the part. I called Patriot Buick and spoke with Leandre. He told me to come in and they’d get me taken care of. He and his service team got me squared away and back on the road a little more than an hour after I walked into the dealership. I am appreciative that they didn’t give me the runaround. They provided excellent service and really took care of me. More
Only got an oil change. No waiting and great service as a female I had alot of questions and they did not get all inpatient with me. No waiting and great service as a female I had alot of questions and they did not get all inpatient with me. More
The manager here was awful. He wanted to offer me well under the value of a car. He tried to say a lot was wrong on a trade. He didn’t know his stuff and he was cocky. The guy i He wanted to offer me well under the value of a car. He tried to say a lot was wrong on a trade. He didn’t know his stuff and he was cocky. The guy in his office was just as cocky as well. I would never buy from this dealership. They are awful. The salesman tried to put me in a car I couldn’t afford. More
My wife and I went car shopping at Patriot Buick GMC on Saturday, March 30, 2024, after texting Lynese, a dealership salesperson, and expressing interest in purchasing a 2024 GMC Sierra Denali Carbon Pro E Saturday, March 30, 2024, after texting Lynese, a dealership salesperson, and expressing interest in purchasing a 2024 GMC Sierra Denali Carbon Pro Edition. Lynese greeted my wife and me upon our arrival. She made us feel comfortable in the showroom. This was our best car-buying experience ever. Lynese was very informative and patiently answered our questions. We were in and out of the dealership in less than two hours with our new vehicle. Nowadays, it is commonly seen that car salespeople don’t do a good job and that their only objective is to get money out of your wallet. However, salespeople like Lynese provide excellent customer service. The overall experience at the dealership was enjoyable. We will continue to come to Patriot Buick GMC in the years ahead. More
Although I was a little early for my appointment at 1:00 pm on Jan 18th 2024 they took my keys to pull my car up. I was so discuss with my wait for over an hour just for oil change and tire rotation I never pm on Jan 18th 2024 they took my keys to pull my car up. I was so discuss with my wait for over an hour just for oil change and tire rotation I never had ever waited that long. More
I went to this dealership to take a look at used Tesla they had. Samantha was my sales consultant and she was really sweet and helped me with all the questions I had. Then I was introduced to Andrew Water they had. Samantha was my sales consultant and she was really sweet and helped me with all the questions I had. Then I was introduced to Andrew Waters who was very polite and showed utmost professionalism while discussing the trade in deal. Even though the deal didn't happen unfortunately because of the price issues but I'm very satisfied with the way they treated me and my wife when we were there. Well worth of my two hours drive from South Austin. More