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Patrick Volvo

Schaumburg, IL

3.5
141 Reviews

1600 E Higgins Rd

Schaumburg, IL

60173

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141 Reviews of Patrick Volvo

March 05, 2018

Purchasing A New Vehicle Buying a new car (Volvo XC60) at Patrick Volvo and doing business with Mike Zyrkowski was a true pleasure. I wouldn't hesitate to recommend both Patr More

by 2017volvodennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Zyrkowski
Mar 09, 2018 -

Patrick Volvo responded

We are very happy to hear that your experience at Patrick Volvo was one that you felt worthy enough to share with everyone and we sincerely appreciate the 5 Star Review!! The Patrick Dealer Group is working hard to make a difference in the customer experience and we are delighted to see that our Mike made your visit a memorable one. We hope you enjoy! Thank you again! -Patrick Dealer Group Customer Relations Team

January 09, 2018

Excellent Dealership - Happy Customer! I have bought several cars now from Patrick Volvo and the sales experience could not be better. Both Ashvin and Justin make the purchasing process pa More

by GreggP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashvin Shah, Justin Rupp
Jan 13, 2018 -

Patrick Volvo responded

Patrick Volvo Sales Department would like to thank for the 5 Star Review!! We couldn’t be happier that Ashvin and Justin were able to make your visit painless. The Patrick Dealer Group is motivated in gaining your trust and making our customers glad they chose us. Your feedback is greatly appreciated. We are pleased you were able to experience the “Patrick Promise”.

January 08, 2018

Great Dealership Yes they are under construction but that shouldn't stop you from visiting this great dealership and working with their amazing staff, especially Tola. More

by Kamil Dys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tola
Jan 13, 2018 -

Patrick Volvo responded

Patrick Volvo Sales Department would like to thank for the 5 Star Review!! We couldn’t be happier that Tola was able to make your visit worth it. The Patrick Dealer Group is motivated in gaining your trust and making our customers glad they chose us. Your feedback is greatly appreciated. We hope you enjoy your new Volvo! We are pleased you were able to experience the “Patrick Promise”.

November 22, 2017

DO NOT CARE ABOUT THEIR CUSTOMERS AT ALL!!! They deserve no stars but have to pick at least one. Worst car dealer in the Chicagoland area. For two weeks and with Tola and Brett Johnson I tried t More

by Sue
Recommend Dealer
No
Employees Worked With
Tola, Brett Johnson
Nov 23, 2017 -

Patrick Volvo responded

Hi Sue, Once again on behalf of the Patrick Volvo Customer Relations Team we would like to apologize that our team wasn’t able to earn 5 Stars. The Patrick Dealer Group is motivated in gaining your trust and making our customers glad they chose us. We would appreciate it if you would email customerservice@patrickcars.com with your full name, date of visit and the names of all that you spoke with and please reference “Yelp Review” we would like to do some research and provide our team with your feedback.

November 19, 2017

Happy Customer This is my 3rd Volvo purchase at Patrick. Mike and Brett were very helpful finding me the perfect XC60. They were friendly,courteous and patient! More

by Rose obr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike and Brett
Aug 16, 2018 -

Patrick Volvo responded

Patrick Dealer Group Customer Relations Team would like to thank you for the 5 Star Review! Patrick Volvo is striving to meet every ones needs and make the sales/service experience more pleasurable and we couldn’t be happier that our team was able to make that happen for you. We are glad you were able to experience “The Patrick Difference!”

November 04, 2017

DISSATASFIED I purchased a 2018 XC90 in July of 2017, I love the vehicle not so much the dealership. I have had two interactions with the service department and ha More

by Fred Flinstone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Salesmen Ashvin Shah
Nov 04, 2017 -

Patrick Volvo responded

Customer satisfaction is one of our top priorities. We apologize if our team in Patrick Volvo Service Department had not represented this commitment. Customer feedback is always appreciated. We will contact the dealer management team to advise them of your review. In the meantime if you have anything further to provide feel free to reach out to us at customerservice@patrickcars.com.

October 11, 2017

Sold me a Bad Brand New Car...must read i bought the car from this dealership, which screwed me. After driving my XC60 T8 for about 2 miles, I got the checked engine lights on...I called the More

by MrKhanBuyerreview.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tola
Oct 13, 2017 -

Patrick Volvo responded

Hi Waqar, We are reaching out to apologize for your unpleasant experience with Patrick Volvo. We certainly understand your frustration and also understand that our service manager, sales manager and Tola have reached out to you and provided a resolution regarding the back-ordered part. Loyalty discount is something to be qualified for based on previous Volvo ownership and unfortunately you didn’t qualify under this term. We also understand that we provided a discount that was agreed to. If you have any further concerns please always feel free to reach out to The Patrick Dealer Customer Relations Team at customerservice@patrickcars.com.

July 25, 2017

simple and straight forward Found the car. Great presentation by Tola. No pressure. Good price. Willing to satisfy all our needs. I would highly recommend this dealership. Grea More

by aquaholic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tola
Jul 25, 2017 -

Patrick Volvo responded

Patrick Dealer Group Customer Relations Team would like to Thank you for the 5 Star Review! The Patrick Volvo Sales Department is striving to meet every ones needs and make the sales experience more pleasurable and we couldn’t be happier that Tola was able to make that happen for you. We look forward to seeing you again. We are glad you were able to experience "The Patrick difference"! -Patrick Dealer Group Customer Relations Team

July 24, 2017

Very nice dealership. Very good dealer,very nice sales person,very strong and looking good car,very reasonable price.We will recommend you to our friends.Thank you ! More

by Mikhail Yakubovich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tola is very good sales person.
Jul 25, 2017 -

Patrick Volvo responded

Patrick Dealer Group Customer Relations Team would like to Thank you for the 5 Star Review! The Patrick Volvo Sales Department is striving to meet every ones needs and make the sales experience more pleasurable and we couldn’t be happier that Tola was able to make that happen for you. We look forward to seeing you again. We are glad you were able to experience "The Patrick difference"! -Patrick Dealer Group Customer Relations Team

July 03, 2017

Awesome Very nice dealership everyone was very helpful. Would recommend to friends and family.we love our new volvo😃😃Our salesmen Tola was very helpful and More

by Skip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tola
Jul 06, 2017 -

Patrick Volvo responded

Patrick Dealer Group Customer Relations Team would like to Thank you for the 5 Star Review! Patrick Volvo Sales Department is striving to meet every ones needs and make the sales experience more pleasurable and we couldn’t be happier that Tola was able to make that happen for you. We look forward to seeing you again. We are glad you were able to experience "The Patrick difference"!

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