Patrick Cadillac

When I walked into the dealership, I was greeted right away and helped out by Raymond. I was looking at a used 2014 Cadillac ATS premium 2.0T for my first car. The experience of picking up the car was ama away and helped out by Raymond. I was looking at a used 2014 Cadillac ATS premium 2.0T for my first car. The experience of picking up the car was amazing. Raymond showed me around the whole car before the test drive and before I drove off the lot with it. I would definitely recommend Patrick Cadillac to someone who wants a Cadillac for their next car. I just want to thank the entire Patrick Cadillac dealership for the great experience! More

Excellent Service Before, During and After Purchase Within minutes of expressing interest in the car I received a call to set up a test drive. When I arrived, the car was prepared and our representative Within minutes of expressing interest in the car I received a call to set up a test drive. When I arrived, the car was prepared and our representative Raymond was also prepared with documentation and answers to our questions. What impressed me most was the after purchase service with great follow ups and helpful attitude. I can only give my warmest recommendations to Patrick Cadillac in general, and Raymond in particular. More

SERVICE AND SALES TOTAL DISSAPOINTMENT I left my car for service ( noise from engine) after a week they said its ready and they changed the part that was doing noise. The same day that I p I left my car for service ( noise from engine) after a week they said its ready and they changed the part that was doing noise. The same day that I picked up the car, few hours later the car was making the same noise. I also wanted to buy a car from them but nobody was helping out, they made me wait for days. DONT WASTE YOUR TIME AND TAKE YOUR BUSINESS TO ANOTHER DEALER. More

Thanks Jeff for making my experience at Patrick SEAMLESS I was very well pleased with my overall experience, from the moment I walked in I was greeted by Lisa. My salesman Jeff was very upfront, thorough and I was very well pleased with my overall experience, from the moment I walked in I was greeted by Lisa. My salesman Jeff was very upfront, thorough and knowledgeable about the vehicle I was inquiring about. I have never had such an awesome experience like this at any of the other dealerships that I visited. I would highly recommend Patrick Cadillac to anyone that is the market for a new vehicle More

wonderful experience Jeff Z sold me a great new car. My second ATS bought from this dealer all features were explained and set up for me. Mike N in fiancé was very helpfu Jeff Z sold me a great new car. My second ATS bought from this dealer all features were explained and set up for me. Mike N in fiancé was very helpful. More

Satisfied Customer The title says it all, Satisfied Customer. The salesman I dealt with was Jeff. Professional, accommodating, and most importantly, non condescending. The title says it all, Satisfied Customer. The salesman I dealt with was Jeff. Professional, accommodating, and most importantly, non condescending. From the test drive, to sealing the deal with my credit union, everything went smoothly, with no surprises. I wouldn't hesitate to recommend Patrick Cadillac and Jeff to any of my friends or family. More

Terrible This dealership has been awful. The only great person there is salesman Merza. First we were told they couldn't find the key to the Benz we purchased This dealership has been awful. The only great person there is salesman Merza. First we were told they couldn't find the key to the Benz we purchased and they said they would send us a check to get it replaced. They wanted to send a check for 200.00 when the key was over that. After arguing and taking over a week they called Mercedes told me it was taken care of to take the car in that they sent a check. Once I called Mercedes they said no they told us you would pay it. Then after that they only gave me temp plates for 30 days. Never advised me that they use a 3rd party for their tags registration and whatnot. I called to have my temp plates extended because they were expired they refused to have it done. Told me I had to speak to nationwide I called Nationwide they said they can't talk to me because I'm not the dealer. Weeks later I get a call from DMV saying my plates are in and I owe 389.00! Howwww I called multiple times no one wants to return my calls then I finally get ahold of Joe in finance and he argues with with. I told him the loan includes the 1,464.00 for the fees plus the additional 175.00 for using Nationwide and I wanted to k ow why they only wrote out a check to DMV for 1,200.00 when my loan included the full charge. Joe kept arguing with me saying the 175.00 fee was included in the 1464.00 I told him it was not and I had the paperwork right infront of me. I still don't have my plates and the dealship is still trying to rip me off when its all included in the loan! I have a lawyer and will be calling secretary of state to report them. I even had to have my DMV call Nationwide because there is a mistake and the dealship wont pay it. Basically they will out everything on a loan and then not pay the fees they need to and try to screw you over. Stay away!!!! Plus it doesn't help that I had to drive 4 hours to get the vehicle and now they are causing all these issues its been nothing but harassment from the dealship! More

Fantastic experience Grant Klufetos was the best. He was extremely knowledgeable, helpful and so patient with me since there are a lot of advanced features on the CT6 and Grant Klufetos was the best. He was extremely knowledgeable, helpful and so patient with me since there are a lot of advanced features on the CT6 and I am 70 and not technically advanced. I'd recommend him to my family and friends Terrific guy. More

Completely satisfied Worked with Grant Klufetos. Is was very patient and worked through several options for me. Love the XTS Cadilac. Completely satisfied with my purchase Worked with Grant Klufetos. Is was very patient and worked through several options for me. Love the XTS Cadilac. Completely satisfied with my purchase. Thank you. More

Best Used Car at Best Price Ever - Rare Honesty I have to say, I’ve never experienced such a pleasant, easy, and satisfying vehicle purchase in my 35+ years of purchasing cars. I purchased, sight un I have to say, I’ve never experienced such a pleasant, easy, and satisfying vehicle purchase in my 35+ years of purchasing cars. I purchased, sight unseen, a beautiful-used Mercedes ML63. Joey Marchi was extremely attentive, helpful, and truly steered me in the right direction. A straight up used-car salesman is a rarity. The car was shipped over 600 miles to me in a single day, and the vehicle far exceeded my expectations and was truly mint. They really went the extra mile to ensure that the ML63 was practically spotless. And the price couldn’t be touched anywhere in the country. Highly recommend this dealership! More