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Patrick Cadillac

Schaumburg, IL

Overview
Reviews
4.2
253 Reviews
Call Dealership (847) 230-8240

526 Mall Drive

Schaumburg, IL

60173

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Showing 253 reviews

February 14, 2024

This is was the second time Steven Popp was my salesman, can't say enough about how he professional he was. Very polite and addressed all my needs. Highly recommend buying new or used from Patrick Cadillac. More

by ROBERT MICKOLAYCK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Popp
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Mar 11, 2024 -

Patrick Cadillac responded

Patrick Cadillac would like to thank you for the time you’ve taken to provide us feedback and for the 5 Star Review! Customer feedback motivates us to improve the customer experience and our processes! we are delighted to hear that Steven and George went above and beyond to earn your trust and find you the car you wanted. We hope to work with you again!

February 13, 2024

Erin was helpful and friendly and made me feel comfortable and welcome. I would highly recommend buying a car from Patrick Cadillac. More

by Darin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Pyrchla
Report | Print
Feb 16, 2024 -

Patrick Cadillac responded

Patrick Cadillac would like to thank you for the time you’ve taken to provide us feedback and for the 5 Star Review! Customer feedback motivates us to improve the customer experience and our processes! we are delighted to hear that Erin went above and beyond to earn your trust and find you the car you wanted. We hope to work with you again. -Patrick Dealer Group Customer Relations Team

January 01, 2024

Steve P. is an awesome salesman at Patrick Cadillac. If you are looking for an excellent, patient, friendly and knowledgeable salesman, ask for Steve P. More

by Neka
Recommend Dealer
Yes
Employees Worked With
Sales Dept. Steve Popp
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Jan 05, 2024 -

Patrick Cadillac responded

Thank you for highlighting Steve P.'s excellent qualities at Patrick Cadillac! 🌟 It's fantastic to hear that he is awesome, patient, friendly, and knowledgeable. Your recommendation is greatly appreciated.

December 30, 2023

My salesman Steve Popp was very friendly, polite and professional. He was always concerned about my addressing my needs. Because of his attention to me, I will highly recommend Patrick Cadillac to all m More

by portincasom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Popp
Report | Print
December 30, 2023

I have worked with Steve Popp from the first day he started at Patrick. He has been an excellent salesmen. Always on top of any questions or concerns. Would highly recommend Steve to family and frie More

by larmanzella
Recommend Dealer
Yes
Employees Worked With
Steve Popp
Report | Print
December 30, 2023

My salesman Steve Popp was very friendly, polite and professional. He was always concerned about addressing my needs. Because of his attention to me, I will always be a Patrick Cadillac customer. I will More

by portincasom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Popp
Report | Print
December 30, 2023

Steven Popp of the Schaumburg Cadillac Dealership took our call four years after he helped us with our purchase of the Cadillac XT5. He provided trouble shooting over the phone and arranged for our servic More

by Bernard
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Popp 5 Star Service, and Shane 5 Star Service
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December 29, 2023

Always very helpful! Go out of their way to make things easy. Have bought or leased many cars from them. More

by Bbd2424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Popp
Report | Print
Dec 29, 2023 -

Patrick Cadillac responded

It sounds like you've had consistently positive experiences with this dealership! The fact that you've bought or leased multiple cars from them speaks volumes about the excellent service they provide. It's wonderful to hear that they go above and beyond to make things easy for you.

December 28, 2023

Steve Popp worked with me for 4 months to locate a car for me. I leased in this December--it was an extremely easy process. I have purchased cars from Patrick Cadillac for over 25 years. Steve has been More

by barbejohn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Popp
Report | Print
Dec 29, 2023 -

Patrick Cadillac responded

It's fantastic to hear about your long-standing positive relationship with Steve at Patrick Cadillac! His dedication to helping you locate the right car over several months and making the leasing process easy is truly commendable. The fact that you've trusted Steve with your last four car purchases speaks volumes about his exceptional follow-through and commitment to staying in touch.

October 29, 2023

I ordered a new 2024 Cadillac CT5 V from Erin Pyrchla sales specialist at Patrick. From the moment I ordered the vehicle to the time of pick up, the experience with this dealership and its staff exceeded More

by RIBAUDOFIVE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Pyrchla, Annette Viti, Joey Marchi
Report | Print
Nov 03, 2023 -

Patrick Cadillac responded

It's fantastic to hear that your experience ordering a new 2024 Cadillac CT5 V with Erin Pyrchla exceeded your expectations. The entire process, from ordering to pickup, is a crucial part of the car-buying experience, and it's clear that you had a great one.

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