Patrick Cadillac
Schaumburg, IL
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We had a wonderful experience at Patrick Cadillac and appreciate the hard work our salesman did to find us the car we wanted. I would recommend this dealership to others. appreciate the hard work our salesman did to find us the car we wanted. I would recommend this dealership to others. More
Was met by Byron and when I told them what I wanted and how much I wanted to spend, they fit my new car to my requirements perfectly, no hageling about what I was willing to pay. All staff friendly, profes how much I wanted to spend, they fit my new car to my requirements perfectly, no hageling about what I was willing to pay. All staff friendly, professional, and were quick and accurate. Byron very friendly and helpful. showed me all the features of the car. Took an interest in me and most importrant, listened. I highly reccomend this dealership - youll have a great experiance. Love my SRX Jballee More
My wife and I recently purchased a 2011 Cadillac SRX Premium model from Patrick Cadillac. We happened to be looking online just for grins, but saw a number of vehicles we liked at Patrick. We visited t Premium model from Patrick Cadillac. We happened to be looking online just for grins, but saw a number of vehicles we liked at Patrick. We visited the dealership and was greeted by Dominic Letizia. Dominic was great. We were really impressed with him and the dealership. Admittedly, buying a car has not always been my most favorite thing to do, sort of like getting a root canal. But the entire process (from negotiating the deal to financing) was pleasant. We were very impressed by the whole experience. Dominic was extremely helpful throughout the process. Upon delivery of the vehicle he explained every feature and was very friendly the entire time. I didn't feel the pressure you sometimes feel when you're purchasing a car. We even made a personal connection with Dominic as we're big boaters and his cousin is a boater, so we immediately had a lot in common. We've dealt with many salespeople over the years and I can honestly tell you that Dominic was one of the best. He comes across as sincere and wants to become a "trusted advisor". And while we were taking delivery of the car we noticed that Bluetooth wasn't working. Dominic made arrangements for us to bring the car back and even arranged for us to use a brand new 2013 CTS as a loaner for a week. I have worked in sales for over 30 years and that is putting the customer first. This is the first car I purchased from Patrick Cadillac - but certainly not the last! Thanks to Dominic and the entire team at Patrick Cadillac. More
Everything was good they are very kind and friendly. I am very happy with the deal they try really hard to get it done thank u patrick Cadillac ... very happy with the deal they try really hard to get it done thank u patrick Cadillac ... More
Mr. Melus made the complicated paperwork surrounding the lease return of my previous vehicle and the leasing of a new vehicle proceed very smoothly and carefully. lease return of my previous vehicle and the leasing of a new vehicle proceed very smoothly and carefully. More
I had an overall great experience with Patrick Cadillac. They were very professional. They didn't just try to sell me a car, they listened to my needs and directed me accordingly. I would recommend them to They were very professional. They didn't just try to sell me a car, they listened to my needs and directed me accordingly. I would recommend them to anyone looking for a car. More
My wife and i purchased a srx crossover from patrick dealership. Our salesman was steve poop, he is very helpful, nice and goes the extra mile for his customers. great service and he really is a great s dealership. Our salesman was steve poop, he is very helpful, nice and goes the extra mile for his customers. great service and he really is a great salesman. More
There is no better Saab mechanic than Tom and no better service writer than Rose. I'm a 50+ car guy that meticulous about my Saab & Mercedes and I trust them with my car service writer than Rose. I'm a 50+ car guy that meticulous about my Saab & Mercedes and I trust them with my car More
Extremely bad customer service in the parts department. Basically just blew me off with my parts request. Waited for days, was given the run-around. I will never go back there again. Basically just blew me off with my parts request. Waited for days, was given the run-around. I will never go back there again. More
Right from the start of the process we felt important and valued. The vehicle that we ended up going with is everything that we expected and then some. One of the best things is that we did not spend a whole valued. The vehicle that we ended up going with is everything that we expected and then some. One of the best things is that we did not spend a whole day at the dealership like has happened in the past with other places. More