Back

Patrick Cadillac

Schaumburg, IL

4.2
253 Reviews

526 Mall Drive

Schaumburg, IL

60173

Directions

By Type

Showing 253 reviews

July 16, 2013

We had a wonderful experience at Patrick Cadillac and appreciate the hard work our salesman did to find us the car we wanted. I would recommend this dealership to others. More

by Chenders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Popp
Jul 16, 2013 -

Patrick Cadillac responded

Thanks for the review! Steve Popp was so happy to get you into the vehicle that you wanted! Steve Kahn, Customer Service Manager, skahn@patrickcars.com

April 05, 2013

Was met by Byron and when I told them what I wanted and how much I wanted to spend, they fit my new car to my requirements perfectly, no hageling about what I was willing to pay. All staff friendly, profes More

by jballee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Newberry
Apr 10, 2013 -

Patrick Cadillac responded

Thanks for the review! Enjoy your new SRX and Byron thanks you for your business and kind words! Steve Kahn, Customer Relations Specialist, skahn@patrickcars.com

March 18, 2013

My wife and I recently purchased a 2011 Cadillac SRX Premium model from Patrick Cadillac. We happened to be looking online just for grins, but saw a number of vehicles we liked at Patrick. We visited t More

by tomski57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Letizia
Mar 20, 2013 -

Patrick Cadillac responded

Thanks for the review! We appreciate the comments and are very excited for you and your wife with with your new SRX! Steve Kahn, Customer Relations Specialist, skahn@patrickcars.com

March 14, 2013

Everything was good they are very kind and friendly. I am very happy with the deal they try really hard to get it done thank u patrick Cadillac ... More

by Guigre2000
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John M & Jose G
Mar 15, 2013 -

Patrick Cadillac responded

Thanks for the review! We are thrilled to have gotten you into the new Cadillac that you wanted and that you are happy with the car and with the experience overall! Steve Kahn, Customer Relations Specialist, skahn@patrickcars.com

January 19, 2013

Mr. Melus made the complicated paperwork surrounding the lease return of my previous vehicle and the leasing of a new vehicle proceed very smoothly and carefully. More

by DANIELFLENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Melus
Jan 21, 2013 -

Patrick Cadillac responded

Thanks for the review! John was so happy to work with you and get you into your new lease! Let us know if there is anything else that we can do for you! Steve Kahn, Customer Relations Specialist, skahn@patrickcars.com

November 27, 2012

I had an overall great experience with Patrick Cadillac. They were very professional. They didn't just try to sell me a car, they listened to my needs and directed me accordingly. I would recommend them to More

by Precious111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Melus and Rocco Massarelli
Nov 28, 2012 -

Patrick Cadillac responded

Thanks for the review! We take pride in finding the right vehicle for our customer's needs and are so happy to have been able to help you out! Steve Kahn, Customer Relations Specialist, skahn@patrickcars.com

October 15, 2012

My wife and i purchased a srx crossover from patrick dealership. Our salesman was steve poop, he is very helpful, nice and goes the extra mile for his customers. great service and he really is a great s More

by jimnlan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
steve popp
Oct 15, 2012 -

Patrick Cadillac responded

Thanks for the review! We appreciate your business and look forward to working with you again for all your future auto needs! Steve Kahn, Customer Relations Specialist, skahn@patrickcars.com

October 12, 2012

There is no better Saab mechanic than Tom and no better service writer than Rose. I'm a 50+ car guy that meticulous about my Saab & Mercedes and I trust them with my car More

by Billj10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose Martorano Mucha
Oct 12, 2012 -

Patrick Cadillac responded

Thanks for the review Bill! We appreciate the great comments and recommendations for Tom and Rose! Let us know if there is ever anything else that we can do for you and your vehicles! Steve Kahn, Customer Relations Specialist, skahn@patrickcars.com

June 15, 2012

Extremely bad customer service in the parts department. Basically just blew me off with my parts request. Waited for days, was given the run-around. I will never go back there again. More

by dutchdoor65
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Do not know
Aug 23, 2012 -

Patrick Cadillac responded

Hello, this is Steve Khan, Customer Relations Manager @ The Patrick Dealer Group corporate office, we are very disappointed to hear that you had a negative experience at one of our dealerships. We would like to discuss this situation with you. Please email me at skhan@patrickcars.com and I will get back in touch with you shortly.

Aug 23, 2012 -

Patrick Cadillac responded

skahn@patrickcars.com is the correct email. Looking forward to seeing if there is anything we can do to resolve this issue.

May 15, 2012

Right from the start of the process we felt important and valued. The vehicle that we ended up going with is everything that we expected and then some. One of the best things is that we did not spend a whole More

by billmagill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Moroni
May 15, 2012 -

Patrick Cadillac responded

Thanks for the review Bill! We appreciate your business and look forward to working with you and your new vehicle for years to come! customerservice@patrickcars.com

...
17
...