Patrick BMW

I bought a new BMW from Patrick BMW from out of state and had the car shipped to Florida. The salepersons Luca Lacovella and Sal Sapienza assured me everything was fine with the vehicle. It turns out the car had the car shipped to Florida. The salepersons Luca Lacovella and Sal Sapienza assured me everything was fine with the vehicle. It turns out the car arrived with damaged paint from a bird dropping that ate through the finish on the hood of the car, which needs now to be repainted. In addition, the aluminum running boards finish was also damaged and also need to be replaced. The salesperson were non-responsive after calling and sending emails with pictures. The General manager of the dealership was send a certified letter two weeks ago and is still non-responsive. STAY AWAY FROM THIS DEALER! More

I worked with Gary Davis after the internet sales specialist did not return messages. Gary was great, I highly recommend working with Gary Davis at this dealership. He has a no xx approach to t specialist did not return messages. Gary was great, I highly recommend working with Gary Davis at this dealership. He has a no xx approach to the sales process which is refreshing in todays marketplace. More

Gary makes all the difference and is a pleasure to work with. My second BMW 3 series purchase from Patrick. Gary and the entire team are professional and friendly. I would recommend the dealership with with. My second BMW 3 series purchase from Patrick. Gary and the entire team are professional and friendly. I would recommend the dealership with no hesitation. The service department is superb and I will be purchasing future vehicles only from Patrick. More

After being to a few Mercedes and BMW dealerships in the area with average service, I was impressed with the service at BMW Patrick. You are treated as a knowledgeable customer (you are buying a BMW afteral area with average service, I was impressed with the service at BMW Patrick. You are treated as a knowledgeable customer (you are buying a BMW afterall). The salesperson 'walks' with you throughout the purchase until the vehicle is financed. I was extremely impressed with the 'negotigation' process because the initial price quoted by the salesperson was very fair. I did my research on various online cites before proceeding to purchase my Beemer. I was so satisfied with the quote, that I purchased the vehicle on the same day. The radio had to be repaired/replaced. The service center makes sure you're 110% satistied with their workmanship. I had to return the vehicle for the same issues and was compensated for my time. That was impressive and unexpected. And I'm not talking about getting a hat or wheel locks, the compensation was above and beyond what I expected. The Dealership Manager and Assistant Manager made sure I was completely satisfied with my purchase (again, it is a Beemer). Overall, truly a wonderful experience. I already recommended a friend who's buying his first BMW, The Ultimate Driving Machine! More

I sold my car and bought a new used one through this dealership. I am very happy with my new used car and pleased at the price I paid. I didn't feel pressured at all and everyone I came in contact with dealership. I am very happy with my new used car and pleased at the price I paid. I didn't feel pressured at all and everyone I came in contact with while waiting for paperwork was well-mannered and polite - they even stayed after closing to finish my deal. Even though I wasn't buying an expensive, luxury car, I was made to feel as though I was. I highly recommend this dealership; not only for the prices, but also for their stellar customer service. More

I have been lucky to find a salesperson who does everything possible to assure that your deal is the fairest, your specific needs are filled, and that without pressure you may obtain the automobile everything possible to assure that your deal is the fairest, your specific needs are filled, and that without pressure you may obtain the automobile you desire. I have referred many individuals to Eric and will continue to highly praise his character and truthfulness in an industry which at times is questionable. Thank you Eric and Patrick BMW Alan H. Shifrin More

Dealership Patrick BMW in Schaumburg, Illinois Dealership Patrick BMW in Schaumburg, Illinois Dealership Patrick BMW in Schaumburg, Illinois Patrick BMW's sales representative Mr. Terry Shoemak Dealership Patrick BMW in Schaumburg, Illinois Dealership Patrick BMW in Schaumburg, Illinois Patrick BMW's sales representative Mr. Terry Shoemaker was professional, knowledgeable, informative, polite and friendly. I give him my highest recommendation. Sincerely, Max Caesius More

There's no other dealer my family wants to work with when buying a car. Everything I normally dred about car buying is made easy at Patrick and with Eric Maniya. They showed us several cars in our price rang buying a car. Everything I normally dred about car buying is made easy at Patrick and with Eric Maniya. They showed us several cars in our price range and didn't push the decison and needless to say we're very happy with our purchase. We wouldn't hesitate to recommend Patrick to family and friends and plan to return when we're looking for another car. More

Sal has been a dream to work with as his style of sales makes you relaxed and trustful that you are not going to be double-talked or ripped off if you purchase a vehicle from Patrick. In the distant past makes you relaxed and trustful that you are not going to be double-talked or ripped off if you purchase a vehicle from Patrick. In the distant past I dealt with Patrick on Higgins and after purchasing a Cadillac there I swore I would never do business with them again so I was pensive going to Patrick BMW but Sal changed all the ill feelings I had for that dealership group. I have already referred a friend to Sal with hopes he will end up purchasing a car from you folks. Dan in financing was a pleasure also and another honest man. The follow up from Sal has been refreshing also. The man cares and it shows in his approach to not only selling honestly but in actually caring after you buy the car!! Sal should be the corporate trainer in customer relations as far as I am concerned. Thanks and keep up the good work. Joe More

Ihad a great expreience purchasing my new BMW with Eric. He was excellant in every aspect of the purchase. His ability to explain all of my options and all of the car's functions was by far the best that I He was excellant in every aspect of the purchase. His ability to explain all of my options and all of the car's functions was by far the best that I have experienced in more than 40 years of buying cars. I highly recommend Patrick BMW and Eric for their next car purshase or lease. More