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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,411 Reviews

1,411 Reviews of Pat Lobb Toyota of McKinney - Service Center

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May 01, 2019

Ask for Selena, she cares for her customers Had service done, parts and received lic plates...ask for Selena Hann she cares about YOU. Had car done while I waited and was in and out. More

by Kevlau99!
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Selena Hann
Jun 13, 2019 -

Pat Lobb Toyota of McKinney responded

Kevlau99, isn't Selena just wonderful!?! We are very proud to have her a part of our Service team. Thank you for this wonderful five star review and expressing your experience.

April 27, 2019

Good service Great place for an oil change. Team did a great job and were quick to satisfy me as a customer. I would highly recommend Toyota of McKinney. More

by leonidr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon-Paul, Eric Trejo
Jun 13, 2019 -

Pat Lobb Toyota of McKinney responded

Hi Leonidr. Thank you for this great five star review! We have put into place a new process to take our high volume guests time into consideration. We appreciate you taking notice!

April 22, 2019

Excellent service I trust my car service to only this dealership, Patt Lobb Toyota of Mckinney. They are courteous and professional. I know my car is in great hands. More

by TanyainTX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth
Jun 13, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you TanyainTX for being such a loyal customer and this wonderful five star review! We greatly appreciate it and you!

April 17, 2019

Excellant Service Team From the minute I drive up I was greeted immediately. The gentleman was very friendly he quickly got all my information and proceeded to grab the ser More

by Sb2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Molly, Cashier,& very friendly young man greeted me didn't get his name.
Jun 13, 2019 -

Pat Lobb Toyota of McKinney responded

SB2019, WOW!!! We are so pleased to hear that you had a truly exceptional experience with our service team. This is what our goal is daily. Customer Satisfaction! Thank you for the five stars!!

April 16, 2019

Completed work as described and as quoted In my experience, Pat Lobb Toyota’s service center always completes maintenance and repairs per their stated timeline. If they say they’ll be done by More

by pcartwright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parts Department
Jun 13, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you pcartwright! We genuinely care about our guests and their time. Occasionally there may be a hiccup, but our advisors always communicate with our guests to keep them informed of the process and progress. We greatly appreciate this compliment and you! Thank you again!

April 12, 2019

20k Oil change service Molly Stiles was my Service Advisor and she was great. She was very friendly, customer service was a 10 and she is very helpful and professional. The More

by Rafael Andrade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Molly Stiles in Service
March 15, 2019

Great customer experience! Justin took great care of this vehicle and setting up the recall repairs on my second vehicle. He made it all seamless with a shuttle ride to pickup t More

by JoeCoolOSU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ryan
March 15, 2019

Loyal Customer I’ve been Toyota Pat Lobb of Mckinney‘s customer since 2014 and I’m happy doing business with them. Friendly staff, fast service and they’re willing t More

by Mommy Be
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mogollon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sid Waldrop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Casper
March 14, 2019

The best! Always gracious, never scary or intimidating. Coffee, lovely surroundings, ( very green), always friendly. Joel Casper is a jewel! Would not go to an More

by vikkitreadway@att.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
March 13, 2019

A satisfied customer I had a great first experience here today. I definitely recommend others to go here. Great friendly staff and great work! I will be going back for all More

by vsmithtoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
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