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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,431 Reviews

1,431 Reviews of Pat Lobb Toyota of McKinney - Service Center

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July 21, 2019

Best Dealership Experience, Ever!! I purchased our Camry at Pat Lobb's Toyota of McKinney about 4 years ago. I continue to have it serviced there and recommend them to everyone because More

by Elliott101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2019 -

Pat Lobb Toyota of McKinney responded

This is AWESOME Elliott! We greatly appreciate your loyalty and the wonderful experience in which you have shared! Thank you for this great five star review and choosing Pat Lobb Toyota!!

July 20, 2019

Routine maintenance My first time using the Service Dept & I am very pleased. Joshua was very friendly & explained what had been checked. Plus I was in & out in less tha More

by Rapunzel972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua, Service Dept.
Jul 22, 2019 -

Pat Lobb Toyota of McKinney responded

We are very pleased to hear that you had an exceptional experience with our service center along with Joshua! Thank you for choosing Pat Lobb Toyota!

July 19, 2019

Easy experience Had an appointment for 1:00pm for a 10,000 mile service. Arrived early but was quickly accommodated. Waited less than an hour. I had purchased floor m More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin- Service advisor
Jul 22, 2019 -

Pat Lobb Toyota of McKinney responded

Hi Willie! Thank you very much for sharing your exceptional five star review! We greatly appreciate it!

July 17, 2019

Oil change, rotate tires, inspection Experience of service people, friendly people, pleasant environment, prompt service. They are located near my home so convenient. I had a good experie More

by Larry 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ryan
Jul 17, 2019 -

Pat Lobb Toyota of McKinney responded

Hi Larry! We just love this fantastic review! Thank you very much for choosing Pat Lobb Toyota along with sharing your experience! We appreciate your business!

July 16, 2019

State inspection The service associate was very friendly and efficient. I was able to come in with no appointment. I waited for the vehicle. It was done very quickly. More

by Oaustin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarina Walker
Jul 16, 2019 -

Pat Lobb Toyota of McKinney responded

We have made some wonderful changes to our service center to accommodate our high volume and taking our guest time into consideration. We appreciate you taking notice and this five star review!

July 11, 2019

It was good My experience was good, Molly always takes care of me . It was quick and everyone was friendly . I’ve been using this service department for years . More

by Highlander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mogollon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bentley Ephron
Jul 12, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you for this wonderful five star review! We are pleased to hear that you had an exceptional experience with our team and especially Molly. Thank you for sharing!

July 06, 2019

Issue with the bottom of car Justin Ryan did a great job explaining the issue and competed the work quickly and correctly. He then took the time to explain entune to my wife which More

by 2019Avalon$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ryan
Jul 08, 2019 -

Pat Lobb Toyota of McKinney responded

We first want to thank you for being such a loyal guest of Pat Lobb Toyota Service Center! Justin is all about customer service and always does such an amazing job! Thank you for taking notice.

July 05, 2019

So Happy I have a Toyota house closed to my new City ❤️ I moved to Melissa a month ago from Massachusetts. I drove with my Toyota Rav 4 thousands of miles to relocate here. So last week the Rav turn on a ma More

by MichellMateo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Cruz
Jul 05, 2019 -

Pat Lobb Toyota of McKinney responded

Hi Mechell. First let us welcome you to Texas and then thank you for choosing our family owned Toyota dealership for your servicing! Glad to hear that Andres was there to assist you with your concern and provide our shuttle service. We greatly appreciate this wonderful five star review!

July 03, 2019

Oil change My service rep was very helpful and informative when it came to my questions and concerns with my car. I appreciate all the help I received More

by Olee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Rosebrock
Jul 03, 2019 -

Pat Lobb Toyota of McKinney responded

Hi Olee. We are very pleased to hear that Lucas was there to assist with your questions and concerns. Thank you for taking the time to give us a five star review! We greatly appreciate it!

July 03, 2019

Outstanding! Called for an appointment and was able to get in within an hour. Vehicle was taken at the appointment time and 10K mile service was performed within 4 More

by ShirtMac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Paul Nimmons
Jul 03, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you so very much for this outstanding review! We have made some wonderful changes in our Service Center to accommodate our high volume and guests wait time. From this review, everything is working according to plan! Thank you again for choosing Pat Lobb Toyota for your servicing!

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