Pat Lobb Toyota of McKinney - Service Center

Check Engine Light All steps of service were impressive. From initial call to book appointment, to explaining issues, courtesy car drivers, and vehicle pickup. Profess All steps of service were impressive. From initial call to book appointment, to explaining issues, courtesy car drivers, and vehicle pickup. Professional, caring, and helpful is how I would describe my experience. More

30,000 mile scheduled factory maintenance Dylan Bacon, Service Advisor, Pat Lobb Toyota, did an outstanding job in fulfilling my recommended 30,000 mile scheduled maintenance service. Very kno Dylan Bacon, Service Advisor, Pat Lobb Toyota, did an outstanding job in fulfilling my recommended 30,000 mile scheduled maintenance service. Very knowledgeable. He answered all my questions about the service in ways I could understand. I also want to compliment Technician Moore on the quality service he did on my Toyota. I will most definitely return to Pat Lobb Toyota and to Dylan Bacon, Service Advisor, for my next scheduled factory maintenance. More

Great customer service. I received update about the progress of my car repair periodically. I was given some tips on how to properly maintain my car. Great staff I received update about the progress of my car repair periodically. I was given some tips on how to properly maintain my car. Great staff More

Great. Best service yet,,wouldn't change a thing Would not change a thing,very professional and courteous..made sure each customer is comfortable and ease.the refreshment station is perfect you can h Would not change a thing,very professional and courteous..made sure each customer is comfortable and ease.the refreshment station is perfect you can have a coke,tea,coffee and or wzter More

Josh @ Toyota McKinney was an awesome service advisor! Great service! Was able to make the appt online for same day. Josh worked hard to get the services completed on my car ASAP and kept me informed of th Great service! Was able to make the appt online for same day. Josh worked hard to get the services completed on my car ASAP and kept me informed of the status. More

Good place Always friendly customer oriented service; explain each step, keep me informed of progress; provided options on what service i needed or could wait. M Always friendly customer oriented service; explain each step, keep me informed of progress; provided options on what service i needed or could wait. Molly very helpful! More

Glad to be part of the family Love our car and love our dealership. Time and Time again they go above and beyond in the continued care of our vehicle (2 years old now). Special sh Love our car and love our dealership. Time and Time again they go above and beyond in the continued care of our vehicle (2 years old now). Special shout out to Joel Casper in the service department, thanks! More

In and out fast Truck was done fast and honest. I will be returning for advised service work . Justin is very helpful. I’ll be sure to tell s friend . Truck was done fast and honest. I will be returning for advised service work . Justin is very helpful. I’ll be sure to tell s friend . More

Best I’d had since 2007 I decided to wait for my vehicle and I was pleasantly surprised when the work was completed 5 minutes before the minimum quoted time. We bought my Tac I decided to wait for my vehicle and I was pleasantly surprised when the work was completed 5 minutes before the minimum quoted time. We bought my Tacoma new in 2007 and because of Pat Lobb’s persistence insuring that I bring it in for service at the scheduled intervals it stays in tip top shape More

Great Customer Service This is been the best Toyota I’ve ever had maintenance or jobs done on my vehicle Justin goes way beyond helpful everyone there is friendly and Patien This is been the best Toyota I’ve ever had maintenance or jobs done on my vehicle Justin goes way beyond helpful everyone there is friendly and Patient I’ve never had to be waiting for any long periods of time for anything to be done this place is awesome Also Tammy is such a gracious and conscientious person. She picked up where Justin left off without skipping a beat. They are both awesome! More