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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,497 Reviews

1,497 Reviews of Pat Lobb Toyota of McKinney - Service Center

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November 13, 2019

fast, friendly explained the service performed. enjoyed the short wait and fast service. trust location and will return. would recommend to friends and family. thanks More

by denny1954
Recommend Dealer
Yes
Employees Worked With
B Casper, Hasan Amarneh
Nov 13, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you so very much for this five star review! We appreciate the recommendation and your compliment. Thank you for your business Denny!

November 10, 2019

Came in for a warranty issue with the battery. Molly had us in and out in no time. She is a great service advisor definitely ask for her if you want it done right the first time. More

by Ljack55
Recommend Dealer
Yes
Employees Worked With
Molly Stiles
Nov 11, 2019 -

Pat Lobb Toyota of McKinney responded

We are so pleased to hear how well Molly was able to assist you with t your warranty concern. She genuinely cares about our guest and wants to assist the best she can! Thank you for taking a moment to write such kind words about your experience!

November 09, 2019

Went in for maintenance service on new vehicle. Met Tammy Mitchell and she made it all easy and quick. The whole process was smooth and well informed. More

by Rav4
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
Nov 11, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing our service center and your kind words about your experience with Tammy. We greatly appreciate it!

November 08, 2019

RECEIVED check in very promptly. Excellent service from technician and from SERVICE writer. She was very attentive and professional. Provided car wash free after check out. More

by Hollywd1998
Recommend Dealer
Yes
Employees Worked With
Mitchell, Tammy
Nov 11, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you for this exceptional review about your experience! Tammy does a wonderful job with our guest and does her best to ensure a great experience! Thank you again for choosing Pat Lobb Toyota Service Center!

November 08, 2019

Dependable, on time, helpful & mindful of my budget. This company takes great care of me, giving me peace of mind while I’m on the road. I’ve bought several vehicles here, wouldn’t go any other place. More

by Jill
Recommend Dealer
Yes
Employees Worked With
Matt Jirani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you Jill for this outstanding review and your continuous loyalty. We greatly appreciate your business and YOU!

November 07, 2019

I was so impressed with how fast and efficient they were getting me in and out. Not only quick but very nice and polite. I plan on going to Pat Lobb’s dealership from here on out! Nice job guys! More

by LO2019
Recommend Dealer
Yes
Employees Worked With
Patrick Harte
Nov 07, 2019 -

Pat Lobb Toyota of McKinney responded

Fantastic! This review brings us great joy to read! We continue to make changes to better assist our guests and this let's know we are headed in the right direction. Thank you for taking the time to share your experience and giving us the opportunity to earn your business!

November 02, 2019

Purchased my car here last year, and I can’t give enough praise for the excellent service I receive every time! At 66 years, I have purchased and serviced a few cars, and there customer service is the best More

by Linda
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell, Brian Brown
Nov 04, 2019 -

Pat Lobb Toyota of McKinney responded

Awwww Linda... thank you for being such a loyal guest of ours! We greatly appreciate you choosing Pat Lobb Toyota and our Service Center time after time! Thank you again for this exceptional review!

October 30, 2019

I received great service from Joel Casper. He went above and beyond to assist me, which I greatly appreciated. Thank you for continued great service. More

by CLVenza09
Recommend Dealer
Yes
Employees Worked With
Joel Casper
Oct 31, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you so much for taking the time to express your experience with Joel and our Service Center. We appreciate the kind words and the five star review!!

October 29, 2019

Arrived when my appointment was scheduled and out as promised. Very pleased with the service. Pat Jones kept me apprised of the progress and it was greatly appreciated. More

by RickTX
Recommend Dealer
Yes
Employees Worked With
Pat Jones
Oct 30, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you so very much Rick for this five star review! We always enjoy reading how well our guests are taken care of.

October 22, 2019

Quick and easy The service department got me in right on time for my 3pm appointment and had me ready to go in a little less than the hour I was expecting. No compla More

by JQ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tammy
Oct 22, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you so much JQ for this exceptional five star review! This is the kind of review we enjoy reading because of all the wonderful changes we have made. We are pleased to hear that you had such a great experience!!

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