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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,497 Reviews

1,497 Reviews of Pat Lobb Toyota of McKinney - Service Center

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December 29, 2019

Excellent Service during my Prius Service, state inspection and wheel alignment. Service Advisor was pleasant and professional. Joel Casper is one of the best service advisor I have dealt with at th More

by Mi
Recommend Dealer
Yes
Employees Worked With
Joel Casper
Dec 31, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you for sharing your experience with our Service Center along with Joel! We appreciate this five star review!

December 25, 2019

Josh in Service dept. is excellent. Always welcoming, takes good care of you. 5 star service. i love taking my car here, very honest dealership. More

by harryr
Recommend Dealer
Yes
Employees Worked With
Josh, our service advisor is awesome. Fast service, always welcoming.
Dec 27, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you so much Harry! Josh is amazing and we greatly appreciate the five star review! Have a wonderful New Year!!

December 21, 2019

Mr. Casper was great and answered all my questions. He made it feel like we had known each other for a while and was truly a professional!! More

by Chance5575
Recommend Dealer
Yes
Employees Worked With
Mr. Casper
Dec 24, 2019 -

Pat Lobb Toyota of McKinney responded

Hi Chance! Thank you for choosing Pat Lobb Toyota Service Center. We are very pleased to hear how well Joel was able to assist you. Have a wonderul Holiday and New Year!

December 18, 2019

Was able to accommodate my car maintenance even without appointment and fast service and done in less than an hour. Best service , would recommend it More

by rhojie21
Recommend Dealer
Yes
Employees Worked With
Joel
Dec 18, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing our service center! We appreciate your five star review!

December 14, 2019

Very good service! Efficient, clean, friendly place! I go here for all my maintenance needs and the people never disappoint! Thanks Joel Casper for your great service! More

by Kristiez2000
Recommend Dealer
Yes
Employees Worked With
Joel Casper
Dec 17, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Toyota Service Center Kristie! We appreciate the compliment and happy to hear that Joel was of great service to you.

December 13, 2019

Every time I go to the dealership to service my car, I receive excellent attention. I also enjoy the comfort, coffee, apples, sodas and others. More

by Jose
Recommend Dealer
Yes
Employees Worked With
Anthony Barcelo
Dec 13, 2019 -

Pat Lobb Toyota of McKinney responded

We appreciate your loyalty Jose! Thank you very much for the five star review!

December 12, 2019

Very smooth process and great customer service. The waiting room has work/charging stations, soda machine, coffee, filtered water, and a play area for kids. They even offered a complimentary car wash a More

by amartin2290
Recommend Dealer
Yes
Employees Worked With
James in the Service Department
Dec 12, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you for your kind words! We are happy to hear how much you enjoyed your visit to our service center and pleased to hear that you were well taken care of! We appreciate the five stars!!

December 11, 2019

Pat Lobb Toyota service department was great today. I was in for my 25000 mile check-up. They were fast and efficiently. The service Technician was great. More

by Gmcrey6817
Recommend Dealer
Yes
Employees Worked With
Service Technician Patrick Jones
Dec 12, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you so very much for choosing Pat Lobb Toyota Service Center and this five star review! We appreciate your business!

November 29, 2019

Joel in the service department was awesome. He was honest and upfront about the problem with our Matrix. I would highly recommend Joel for any service issues. More

by SB
Recommend Dealer
Yes
Employees Worked With
Joel
Dec 04, 2019 -

Pat Lobb Toyota of McKinney responded

We greatly appreciate you choosing our service center and this great five star review!

November 19, 2019

Best and fairest dealers I have ever dealt with! Trouble free service and very consumer driven. I will be back when it becomes buy time! More

by ralphconner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arik Florczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
Nov 19, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you Ralph for this great review of our Service Center. We appreciate it and YOU!

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