Back

Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,498 Reviews

1,498 Reviews of Pat Lobb Toyota of McKinney - Service Center

Sort by
March 09, 2020

Josh is great! Always kind and courteous He always does a great job getting me in and out. Ask for Josh he will take care of you More

by Dune1963
Recommend Dealer
Yes
Employees Worked With
Josh Wenschel
Mar 09, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for your endorsement of Josh! We appreciate your business!

March 07, 2020

Molly Stiles is the greatest. Molly is always pleasant and makes my trip to Toyota easy and efficient. If I have any problems Molly makes my life easier More

by doright1213
Recommend Dealer
Yes
Employees Worked With
Molly Stiles
Mar 09, 2020 -

Pat Lobb Toyota of McKinney responded

That is so great to hear! We appreciate her as well! Thank you!

March 06, 2020

Synthetic Oil change costed more than usual. No discounts were given. Other dealers are providing better service at lesser cost. Would expect you to match market price. Thanks More

by Mahesh Raghu
Recommend Dealer
Yes
Employees Worked With
Jhonalou Young
Mar 06, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for your feedback Mahesh. We will review your concern.

March 05, 2020

Good and fast Service Always attentive, reliable and friendly service when being served. I get direct information for service work to be performed on my car, with clear More

by james4793
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Wood
Mar 06, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you so much James! We appreciate the time you have taken to write about your experience along with the five stars! We will be sure to let your service advisor know of your kind words and compliment!

March 05, 2020

Service department is exceptional. Trouble shooters and anticipatory. Bring all five family Toyota’s there. Molly is a superstar. Keeps me informed and works with me. Preventive maintenance not only keeps More

by NY Mel
Recommend Dealer
Yes
Employees Worked With
Molly, Brian Brown
Mar 06, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you so much for bringing your family to ours! We greatly appreciate your business and are very pleased to hear how well Molly takes care of your servicing!

March 03, 2020

Great service as always!!! JP is always professional and keeps me informed...not pushy and completely honest! I love going to Pat Lobb Toyota !! Relaxing atmosphere and great More

by kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP
Mar 03, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you Kelly for choosing our service center and pleased to hear how well JP has taken care of your servicing. We greatly appreciate your business and this five star review!

March 02, 2020

Recommend Had a great experience except for one small problem, I was told I needed a tire rotation so I had no problem with that except they didn't tell me it c More

by lrutherford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember name
Mar 03, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for your feedback. We will discuss this with our team. We appreciate our guests and genuinely take their concerns into consideration. Thank you again.

March 02, 2020

Dita handled a situation we had regarding my daughters Camry. She listened and resolved the issue with professionalism and courtesy. I definitely recommend Lobb Toyota. More

by Themullinfamily
Recommend Dealer
Yes
Employees Worked With
Dita Ghaemi
Mar 03, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for giving us the opportunity to resolve your concern and complimenting our CRM. She genuinely cares about our guests and does what she can to help! We greatly appreciate the five star review!

February 29, 2020

Excellent service Everyone was very accommodating. I was told I needed new tires and I asked Robert to talk to my husband and explain everything to him and he did. We More

by dmorris54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert/ Service
Mar 02, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for sharing your experience. We are pleased to hear how helpful Robert was during your visit. We appreciate the compliment along with the five stars! See you in a couple of months!

February 29, 2020

Awesome Job. - service was very quick - barely had time for a cup of coffee . ..... .... so I was in and out of service in no time. More

by ja595s
Recommend Dealer
Yes
Employees Worked With
Tim O'Grady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hasan Amarneh
Mar 02, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you very much for sharing your experience along with the five stars! We greatly appreciate it!

...
129
...