Pat Lobb Toyota of McKinney - Service Center

Good place Always friendly customer oriented service; explain each step, keep me informed of progress; provided options on what service i needed or could wait. M Always friendly customer oriented service; explain each step, keep me informed of progress; provided options on what service i needed or could wait. Molly very helpful! More

In and out fast Truck was done fast and honest. I will be returning for advised service work . Justin is very helpful. I’ll be sure to tell s friend . Truck was done fast and honest. I will be returning for advised service work . Justin is very helpful. I’ll be sure to tell s friend . More

Glad to be part of the family Love our car and love our dealership. Time and Time again they go above and beyond in the continued care of our vehicle (2 years old now). Special sh Love our car and love our dealership. Time and Time again they go above and beyond in the continued care of our vehicle (2 years old now). Special shout out to Joel Casper in the service department, thanks! More

Best I’d had since 2007 I decided to wait for my vehicle and I was pleasantly surprised when the work was completed 5 minutes before the minimum quoted time. We bought my Tac I decided to wait for my vehicle and I was pleasantly surprised when the work was completed 5 minutes before the minimum quoted time. We bought my Tacoma new in 2007 and because of Pat Lobb’s persistence insuring that I bring it in for service at the scheduled intervals it stays in tip top shape More

Great Customer Service This is been the best Toyota I’ve ever had maintenance or jobs done on my vehicle Justin goes way beyond helpful everyone there is friendly and Patien This is been the best Toyota I’ve ever had maintenance or jobs done on my vehicle Justin goes way beyond helpful everyone there is friendly and Patient I’ve never had to be waiting for any long periods of time for anything to be done this place is awesome Also Tammy is such a gracious and conscientious person. She picked up where Justin left off without skipping a beat. They are both awesome! More

Above and beyond! I brought my 2016 Rav 4 in for 50,000 mile service today. Tammy was my service advisor and she explained in detail what was needed, what was covered, I brought my 2016 Rav 4 in for 50,000 mile service today. Tammy was my service advisor and she explained in detail what was needed, what was covered, and not covered and the cost...no surprises. I had some minor issues with my front bumper that I showed Tammy and she got those things taken care of as well! The cheery on the top of this experience was the service attendant whose name I can not recall (unfortunately) took the time to fix my somewhat mangled front license plate and put a license plate bracket around it to protect it from further damage. Like I said above and beyond service! More

Was great My car was towed in because nothing was working. They checked it over and found the problem and took care of it. I thought it wails be more than a da My car was towed in because nothing was working. They checked it over and found the problem and took care of it. I thought it wails be more than a day to get it back but it only took about2 1/2 hours and running like new More

Good customer service Justin provided exceptional customer service. I was pleased with his candor and honesty. He did not use any scare tactics and just presented the facts Justin provided exceptional customer service. I was pleased with his candor and honesty. He did not use any scare tactics and just presented the facts. This helped me make the decision on which service to have performed. More

Toyota Sienna 34,000 mile service Toyota did a great job of scheduling an appointment with short notice on Labor Day. We had trouble with a dead battery and were due for scheduled main Toyota did a great job of scheduling an appointment with short notice on Labor Day. We had trouble with a dead battery and were due for scheduled maintenance. Tire rotation, all system check and battery replacement were all done within the estimated two hours while I waited. More

George Mongolian Outstanding service by George Mongolian. He is a true professional and always provides great service. I had an issue that needed to be addressed and Outstanding service by George Mongolian. He is a true professional and always provides great service. I had an issue that needed to be addressed and like always he solved the issues. I highly recommend if you are looking for great service and a great product to call George. More