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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,472 Reviews

1,472 Reviews of Pat Lobb Toyota of McKinney - Service Center

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March 16, 2020

Speedy and quick for my last free oil change and rotation. Had to wait a bit but was running late, all and all great.F More

by RotcDiaz
Recommend Dealer
Yes
Employees Worked With
Cannon Campbell
Mar 17, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for sharing RotcDiaz! We appreciate the compliment!

March 15, 2020

Service Second to None Joshua introduced me to the excellent service department when we moved here some months ago. No matter what the situation, appointment or not, I have More

by Frito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua
Mar 16, 2020 -

Pat Lobb Toyota of McKinney responded

Fantastic Frito! Thank you for the compliment of our team member Joshua, and your exceptional five star review! We greatly appreciate it. Welcome to Pat Lobb Toyota!

March 14, 2020

Called for appnt at my convenience/time. Spoke w Molly Stiles in service. Very professional, helpful, answered all my concerns with confirmation she would take care of seeing my concerns were looked at an More

by 7mmwby, Ray & Jake
Recommend Dealer
Yes
Employees Worked With
Molly Stiles, Serv Advisor
Mar 16, 2020 -

Pat Lobb Toyota of McKinney responded

We greatly appreciate your five star review and the endorsement of Molly! Thank you!

March 10, 2020

I live FAR from Pat Lobb, but I drive all the way for service, not just car service, but customer service. It’s like CHEERS, everybody knows my name. Easy made my service for my vehicle, very easy. I jus More

by kim
Recommend Dealer
Yes
Employees Worked With
Easy - service advisor, Tony Bailey, Thomas "Spike" Lipscomb
Mar 11, 2020 -

Pat Lobb Toyota of McKinney responded

This is such a fun review Kim! We are one big family and love exchanging smiles and conversation daily! Thank you for sharing your experience with Tony, Spike and Easy! We appreciate the five star review!

March 09, 2020

Josh is great! Always kind and courteous He always does a great job getting me in and out. Ask for Josh he will take care of you More

by Dune1963
Recommend Dealer
Yes
Employees Worked With
Josh Wenschel
Mar 09, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for your endorsement of Josh! We appreciate your business!

March 07, 2020

Molly Stiles is the greatest. Molly is always pleasant and makes my trip to Toyota easy and efficient. If I have any problems Molly makes my life easier More

by doright1213
Recommend Dealer
Yes
Employees Worked With
Molly Stiles
Mar 09, 2020 -

Pat Lobb Toyota of McKinney responded

That is so great to hear! We appreciate her as well! Thank you!

March 06, 2020

Synthetic Oil change costed more than usual. No discounts were given. Other dealers are providing better service at lesser cost. Would expect you to match market price. Thanks More

by Mahesh Raghu
Recommend Dealer
Yes
Employees Worked With
Jhonalou Young
Mar 06, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you for your feedback Mahesh. We will review your concern.

March 05, 2020

Service department is exceptional. Trouble shooters and anticipatory. Bring all five family Toyota’s there. Molly is a superstar. Keeps me informed and works with me. Preventive maintenance not only keeps More

by NY Mel
Recommend Dealer
Yes
Employees Worked With
Molly, Brian Brown
Mar 06, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you so much for bringing your family to ours! We greatly appreciate your business and are very pleased to hear how well Molly takes care of your servicing!

March 05, 2020

Good and fast Service Always attentive, reliable and friendly service when being served. I get direct information for service work to be performed on my car, with clear More

by james4793
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Wood
Mar 06, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you so much James! We appreciate the time you have taken to write about your experience along with the five stars! We will be sure to let your service advisor know of your kind words and compliment!

March 03, 2020

Great service as always!!! JP is always professional and keeps me informed...not pushy and completely honest! I love going to Pat Lobb Toyota !! Relaxing atmosphere and great More

by kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP
Mar 03, 2020 -

Pat Lobb Toyota of McKinney responded

Thank you Kelly for choosing our service center and pleased to hear how well JP has taken care of your servicing. We greatly appreciate your business and this five star review!

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