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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,387 Reviews

1,387 Reviews of Pat Lobb Toyota of McKinney - Service Center

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September 29, 2019

trusted service adviser and great service! I always do my maintenance at Toyota of McKinney. They provides great service and the service advisers there are trusted .The quali More

by Xiang_Cheng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchell
Oct 03, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you Xiang Cheng for choosing our service center to maintain your vehicle for years to come. We greatly appreciate the compliment!

September 26, 2019

Very best service in any dealership I have been in years Justin Ryan, the service coordinator was superb to help, direct and answer my question. He went on to explain few things that could be DIY. Excellen More

by Mahbub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Ryan, Mr. Bentley, Manager Finance
Sep 27, 2019 -

Pat Lobb Toyota of McKinney responded

We always enjoy reading these wonderful reviews! Thank you for choosing our service center along with Justin. We are pleased to hear you had such a pleasant experience!

September 26, 2019

Great Service Representative/ Molly Stiles Molly took the time to listen to my service needs and documented my issues which were all addressed by early afternoon. Parts Department researched bo More

by Zoomeric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Molly Stiles
Sep 27, 2019 -

Pat Lobb Toyota of McKinney responded

We are very pleased to hear that you had such a great experience with Molly at our service center! Thank you for taking the time to provide us with this five star review!!

September 25, 2019

Fast and friendly Jon Paul Nimmons is a great service advisor, getting me in and out with an oil change in 20 min!, I love the friendly atmosphere, thank you More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Paul Nimmons
Sep 25, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you Lee for this wonderful five star review! We are pleased to hear about your experience with our service center along with Jon Paul.

September 25, 2019

Service Department Just came in for a routine service and state inspection. My Service Advisor, Dylan Bacon, got my vehicle in and out in less than an hour. I apprecia More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Bacon
Sep 25, 2019 -

Pat Lobb Toyota of McKinney responded

Hi John! Thank you for this exceptional review. Our guests time is very important to us and we are pleased to hear that you had a great experience! Thank you for choosing our service center along with Dylon!

September 21, 2019

Check Engine Light All steps of service were impressive. From initial call to book appointment, to explaining issues, courtesy car drivers, and vehicle pickup. Profess More

by Pat Lobb Toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin (Service Department)
Sep 24, 2019 -

Pat Lobb Toyota of McKinney responded

This is a wonderful review from beginning to end. Thank you for choosing Pat Lobb Toyota Service Center along with Justin. We greatly appreciate it and you!!

September 21, 2019

30,000 mile scheduled factory maintenance Dylan Bacon, Service Advisor, Pat Lobb Toyota, did an outstanding job in fulfilling my recommended 30,000 mile scheduled maintenance service. Very kno More

by toyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Bacon- Service Advisor, Pat Lobb Toyota
Sep 24, 2019 -

Pat Lobb Toyota of McKinney responded

We are so very pleased that your experience with Dylan is exceptional! Thank you for sharing and the five stars!!

September 20, 2019

Great customer service. I received update about the progress of my car repair periodically. I was given some tips on how to properly maintain my car. Great staff More

by AKAdebe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
Sep 20, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you for choosing Pat Lobb Service Center and Joel. We appreciate the five star review and compliment!

September 20, 2019

Great. Best service yet,,wouldn't change a thing Would not change a thing,very professional and courteous..made sure each customer is comfortable and ease.the refreshment station is perfect you can h More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John paul
Sep 20, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you Frank. We appreciate this five star review about your experience with Duane. Glad you enjoyed our refreshment center as well. Thank you for choosing us for your car buying process and your business!

September 18, 2019

Josh @ Toyota McKinney was an awesome service advisor! Great service! Was able to make the appt online for same day. Josh worked hard to get the services completed on my car ASAP and kept me informed of th More

by smerugu07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Sep 18, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you for sharing your great experience with our service center and Josh. We appreciate the five star review1

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