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Pat Lobb Toyota of McKinney - Service Center

McKinney, TX

4.9
1,387 Reviews

1,387 Reviews of Pat Lobb Toyota of McKinney - Service Center

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October 21, 2019

Professional Service Tammy Mitchell is a very accommodating Service Advisor, and through in providing my service needs. Very pleasant experience. Pat Lobb’s Toyota of McK More

by newtstew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Mitchellzz
Oct 22, 2019 -

Pat Lobb Toyota of McKinney responded

This is so perfect on so many levels! Thank you so much for this outstanding five star review and your business!

October 21, 2019

Service Loved Joel Casper he is phenomenal and I would easily work with him again. He was very courteous and not pushy at all like other dealership workers ca More

by Emily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Casper
Oct 22, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you Emily for choosing our service center along with Joel. Your kind words about your experience means everything to us!!

October 17, 2019

Recall Repair on 2013 Toyota Camry Took my now 6 yr old Camry in because the transmission was shuttering. Even though it’s over 100k miles there was a recall so the repair was free. Sta More

by Jaws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy in Service
Oct 18, 2019 -

Pat Lobb Toyota of McKinney responded

We are pleased to hear how well you were taken care of by Tammy and our Service Team. Sounds like you have been taking well care of your 2013 Camry! Great job! Thank you for choosing our Service Center!

October 15, 2019

Scheduled maintenance I called early am and was able to get an appointment the same day. I was met at the service entrance within a few short minutes. I asked for my normal More

by Splinte001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Molly Stiles
Oct 15, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you for your outstanding review and sharing your experience with Molly. We appreciate your loyalty! Thank you again for choosing Pat Lobb Toyota Service Center!

October 14, 2019

Always a pleasure I’ve had nothing but good experiences with Pat Lobb’s Toyota for the past two years. I bought a 2017 Toyota Tacoma there. The experience with sales an More

by JohnHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe in service
Oct 14, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you John for your continuous loyalty! We greatly appreciate your business and you!

October 10, 2019

My experience with Tony was great. Firestone wanted to charge me 3x what Pat Lobb was. Not only did Tony help me and fix the problem it was much cheaper and fixed the problem. More

by Lp
Recommend Dealer
Yes
Employees Worked With
Tony Barcelo
Oct 11, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you for giving our Service Center along with Tony the opportunity to earn your business! We greatly appreciate your five star review!

May 08, 2020 -

Lp responded

Easy Newsome always takes care of all my car service needs. He knows how to take care of his customers. I highly recommend reaching out to him for service needs.

October 08, 2019

I have been a Customer of Pat Lobb Toyota since my second oil change .. My Truck is now 17 Years Old .. So I’m a Longtime Customer!! Today Tammy was my service advisor she was very efficient and took More

by Mac24
Recommend Dealer
Yes
Employees Worked With
Tammy
Oct 09, 2019 -

Pat Lobb Toyota of McKinney responded

Thank you so very much for being such a loyal guest and happy to hear how well Tammy has taken care of your servicing needs. We greatly appreciate this five star review!

October 07, 2019

Service never changes. Excellent excellent excellent I’ve never been let down from the time of purchase 2016 through 2019. Koodoos to everyone, keep the gold medal standard More

by ErnieJ
Recommend Dealer
Yes
Employees Worked With
Jon Paul and Elias Nava
Oct 07, 2019 -

Pat Lobb Toyota of McKinney responded

Hi Ernie! Thank you for being such a loyal guest. You have no idea how great it makes us feel when we read reviews such as yours! We appreciate the compliment and you!

October 05, 2019

Molly Stiles was extremely helpful, knowledgeable, and over all a pleasure to work with. My car was in and out of the service department very quickly with the maintenance done properly. I highly recommend More

by Parker Hernandez
Recommend Dealer
Yes
Employees Worked With
Molly Stiles- Service
Oct 07, 2019 -

Pat Lobb Toyota of McKinney responded

Hi Parker. Thank you for your kind words and review about Molly and our Service Center. We will be sure to inform her and our team!

October 02, 2019

I was in to get a front brake job on my Tundra, and while it seemed to take longer than I thought it should, my service rep was very good about checking status and keeping me informed. More

by Gary54
Recommend Dealer
Yes
Employees Worked With
Selena
Oct 03, 2019 -

Pat Lobb Toyota of McKinney responded

Hi Gary. Thank you for your input as we always take information such as this to review and improve. We are pleased to hear that Selena was communicating with you of the status. Communication is so important to us and our guests! We appreciate your five star review!

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