Parkway Toyota
Englewood Cliffs, NJ
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916 Reviews of Parkway Toyota
Pleasant experience with Parkway Toyota. Kevin Lee really took care of us. He is a great salesman, friendly, knowledgeable, and patient. I liked that he was not pushy at all and seemed like he genuinely want took care of us. He is a great salesman, friendly, knowledgeable, and patient. I liked that he was not pushy at all and seemed like he genuinely wanted me to be happy with my final choice. I would definitely recommend him to anyone. Jason Lee, the General Sales Manager, was very helpful, pleasant and professional. He was easy to work with and provide detailed information when needed. Went above and beyond to make sure I was pleased. I have been to other dealerships in the past for service and sales, but nobody compares to Parkway Toyota. I highly recommend this dealership. More
The sales rep was so friendly and helpful and worked with me on the car/price I wanted and I overall had a great experience, which has been better than the past dealership I went to when looking to trade in me on the car/price I wanted and I overall had a great experience, which has been better than the past dealership I went to when looking to trade in my lease More
"Very Satisfied Repeat Customer"This is the 4th car I've "Very Satisfied Repeat Customer" This is the 4th car I've bought from Parkway Toyota from Kevin Lee. He is a great salesman--friendly, knowledgeable, "Very Satisfied Repeat Customer" This is the 4th car I've bought from Parkway Toyota from Kevin Lee. He is a great salesman--friendly, knowledgeable, never pushy and always recommends the right car for your needs. He doesn't push the most expensive car or trim style like typical sales people. Beyond his friendly attitude, he, along with Sales Manager Bob Winograd, Finance Manager Jenny Carillo make the whole process so easy and stress free. No high pressure sales tactics EVER and a worry free experience always. I highly recommend them and continue to recommend to all my friends and family. More
It was the best dealer ever. Steven Aguilar was also very kind and friendly. He helped me a lot and he explained everything very clearly. Also the process was super fast and I was shocked. I definitely satis kind and friendly. He helped me a lot and he explained everything very clearly. Also the process was super fast and I was shocked. I definitely satisfied. Thank you. I will recommend to everyone. More
Steven Aguilar is a great salesperson. Very efficient and gets the job done immediately. Mark was great as well. I would recommend them to everyone. gets the job done immediately. Mark was great as well. I would recommend them to everyone. More
BUYER BEWARE!!! THESE GUYS ARE CON ARTISTS!!! It should be called SCAM WAY TOYOTA because THEY HAVE MORE SCAMS THAN CARS!!! I should have walked away, but really needed a car for work and fell for one or be called SCAM WAY TOYOTA because THEY HAVE MORE SCAMS THAN CARS!!! I should have walked away, but really needed a car for work and fell for one or their traps. Scam #1: The Sales Manager, Jason Lee does a lot of mansplaining and tells you how he loves Cargurus and other discount sites and because you've done your research, you should know he has no room on his price. This is 100% FALSE! What's worse, if you're a woman, he doesn't take you seriously. Scam #2: Irma Taveras, the BDC manager, called me an hour before I was supposed to pick up my car and told me there was another buyer and that she needed a deposit to hold it. This is 100% FAKE and is a classic dealer scam. I refused the deposit and miraculously, my car was still available. Scam #3 (the icing on the cake): Irma also badgered me to fill out a pre approval for credit, but she refused to give me an interest rate over the phone even though I have good credit. Without any advance notice or thorough explanation, Jenny Carillo, the finance manager, handed me a loan contract with 5% interest rate and 72 months from Toyota. I told her I had been pre approved for 2.5% from my own bank, but she didn't explain why she was giving me a higher rate and refused to give me a better one. I should have used my own financing, but that would have taken a couple days and I really needed a car for work. I was reluctant, but Jenny told me repeatedly that I could the Toyota Financial Contract and then could pay it off using my pre approval later as a new car loan. She assured me repeatedly that my new loan would be a new car loan and NOT a refi. That was 100% LIE. When I went to do it with my bank they told me it was a refi. This is 100% FINANCE MARKUP SCAM and I fell for it. The higher refi rate is going to cost me close to $1,000 and meanwhile they pocket whatever fees they got for the SHADY loan they gave me. I've reached out several times to the sales managers, Jason Lee and Bob Winograd, but they refuse to help me. They took advantage of me because I'm a senior citizen and a female. SHAMEFUL. I don't understand how they get all these positive reviews on Google. It's probably another scam which I fell for. I should have listened to all the bad reviews on Yelp. RUN, DON'T WALK AWAY!!! Take your hard earned dollars to a dealership that treats you like a HUMAN!!! More
Quiero dar las gracias al señor Nelson por su rápida y excelente atención, quede muy satisfecha, siempre acudo a sus servicios que son de excelente calidad. Gracias por su atención y haber satisfecho mi i excelente atención, quede muy satisfecha, siempre acudo a sus servicios que son de excelente calidad. Gracias por su atención y haber satisfecho mi interés. Enelis Blanco More