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Parkway Toyota
Englewood Cliffs, NJ
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918 Reviews of Parkway Toyota
Outstanding and Honest Service! Bob Winograd made my Toyota car buying experience an informed and wise one due to the fact that he and his crew went way beyond expectations. They we Bob Winograd made my Toyota car buying experience an informed and wise one due to the fact that he and his crew went way beyond expectations. They were relaxed and professional in explaining my choices and opportunities for owning a great car. Bob was there throughout the experience to give me critical information I should know so that those decisions were wise. Over the three hours I was there, we went from introductions, to trade-in, to selection -- to ultimately driving home in a car that my wife and I both love. I thank Bob for his empathy, cooperation, warmth, high degree of professionalism, and most important guiding me through a labyrinth of hurdles to achieve my goal. He made this the best experience I have ever had in car-buying. Thanks Bob! Ed Habasi gave us a tour de force of available Toyotas that met my specific needs. He was explicity, definitive, and warmly guiding. He gave me a lot of time and pinpointed intelligence choices. He Bob and Emanuel were a tight-knit team that sychopated the totality of the experience to achieve a deal. Ed gave me my final operational instructions in my RAV4 and my brother and I were off. Great Service! Great Rapport! Great Team! Great Car! Thanks Ed. Thank you guys! More
No Qualms Fast Transactions Needed a 4WD vehicle to replace my Van and this dealer along with a very responsive representative got me what I came for. The representative went ove Needed a 4WD vehicle to replace my Van and this dealer along with a very responsive representative got me what I came for. The representative went over and above to jump through hoops to help me accomplish my goal in no time. Uncharacteristic of a normal dealer transaction. Thank you. More
Honest consultation & excellent service. I have had my cars serviced exclusively by Parkway Toyota for many years, and the quality of service has never declined. Dealing with Dave Ermilio alw I have had my cars serviced exclusively by Parkway Toyota for many years, and the quality of service has never declined. Dealing with Dave Ermilio always assures that I am greeted by name, that he is familiar with the car's history, and that I will get an honest assessment of the service required and all options, even if nothing major is required. My 2004 Sienna has over 120,000 miles, and shows only minor cosmetic signs of its age. My latest visit just confirmed that Dave and the rest of the service staff have customer satisfaction as their primary goal. More
A pleasurable experience I had a great experience here for purchasing my new car. One of the best things they did was price match to it's competitors and really helped us get I had a great experience here for purchasing my new car. One of the best things they did was price match to it's competitors and really helped us get a deal for the vehicle. The staff overall were courteous and respectful to us, and did everything in a very time efficient manner. They were very frank with all their thoughts and opinions, and didn't force us upon any unnecessary schemes, they really took care of us. Overall, it was a great experience! More
Service Department MY wife and I each bought a Camry on the same day almost two years ago from Parkway Toyota. The sales department at that time was extraordinary from t MY wife and I each bought a Camry on the same day almost two years ago from Parkway Toyota. The sales department at that time was extraordinary from the saleswoman to the manager. They made us feel like we were very important which went a long way in making our decision as to where to buy our cars. This was unlike Hackensack Toyota who couldn't care less if we bought there. Now, for the past two years, we have brought our cars in to the service department for quarterly, free, checkups. We receive phone call reminders from them. When we bring the car into the shop, they treat us very well. They are always very polite. They explain everything they are going to check out and when they are finished they explain all the results and even washed our cars. Their waiting room is very comfortable. I recommend this dealership very highly because there is nothing they won't do to make us feel important. More
Above and Beyond Went to trade in my 2004 honda crv and walks out with a 2010 toyota highlander. Bob (the Manager), Henry (sales Rep.) and his friendly and courteous Went to trade in my 2004 honda crv and walks out with a 2010 toyota highlander. Bob (the Manager), Henry (sales Rep.) and his friendly and courteous staff went above and beyond to satisfy my needs. Thank you Parkway Toyota More
Great service I was told by my friend that Parkway Toyota is a good place to buy car.. So i decided to check the place out ..Parkway toyota has friendly and great e I was told by my friend that Parkway Toyota is a good place to buy car.. So i decided to check the place out ..Parkway toyota has friendly and great employees.. Specially Hamid Habasi..is one of them.. I would recomend you to see him if u r looking to buy new or used car.. Hope to buy my next car from here ... All depends on how will they act when i need them in the future.. More
great service , attentive and friendly. Worked well with trade in and helped determine best ptions. I would buy another car from them with no hesitation , attentive and friendly. Worked well with trade in and helped determine best ptions. I would buy another car from them with no hesitation More
Outstanding! If you are searching for that special New or Used Toyota, make it a point to go to PARKWAY Toyota in Englewood Cliffs, N.J.! ---- The entire staff is If you are searching for that special New or Used Toyota, make it a point to go to PARKWAY Toyota in Englewood Cliffs, N.J.! ---- The entire staff is very professional and customer focused! ---- Since purchasing our Camry, Parkway Toyota has performed all of the service to date, and the vehicle now has 95,000 + miles! ----- Parkway Toyota has a "State of the Art" service facility! They also have their own body shop! YES, it is a one stop shopping center for the automotive customer. Special thanks goes to David Ermilio and David Fernicola for keeping us on the road in a safe / dependable manner! From routine oil & filter changes to major repairs, Parkway Toyota has the knowledge and skills to make things happen in a professional manner! They are simply #1 in the automotive business! Everyone at Parkway is customer focused and professional. We depend on them to keep our vehicle "road ready!" More
Deceptive sales practices I emailed the dealership and was quoted a price for a specific car. When I went to the dealership, I met with Laura Rey who gave me a different price I emailed the dealership and was quoted a price for a specific car. When I went to the dealership, I met with Laura Rey who gave me a different price for the exact same car (same stock and VIN #). She then brought over the manager, Bob Winograd, who also gave me a higher price. When I informed them that I was given a different price through email, they insisted that was not accurate even after I showed them the email. After I left Bob called me and again said that I was wrong even though I had the emails with everything written out in them. Later I called back to try to speak directly to the person I had been emailing with (Cathy Telep). The receptionist transferred me to a Cathy who claimed that she was a different Cathy and that Cathy Telep would call me right back. Needless to say, Cathy never called me back. Purchased the car from another Toyota dealership the next day (with NO hassles) but wanted to write an honest and accurate review of what happened so others can make an informed decision. More