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Parkway Family Kia

Kingwood, TX

2.6
78 Reviews

22555 Highway 59 North

Kingwood, TX

77339

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78 Reviews of Parkway Family Kia

April 16, 2022

Had the most amazing and expeditious service at Parkway Family Kia in Kingwood yesterday!!! Huge thanks to my two favorite sales gentlemen: Leonardo and Jamel!! Together they got the job done and made sure More

by alshort1605
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leonardo and Jamel
Apr 19, 2022 -

Parkway Family Kia responded

Thank you for letting us know that Leonardo and Jamel made sure you left our dealership happy and satisfied. We appreciate your business, and if there's anything else we can do please let us know. Enjoy your new KIA!

February 25, 2022

Very deceptive practices and high mark ups. Drove 2 hours after agreeing on my trade and vehicle. When I got the paperwork it showed the amount we agreed on the trade but the taxes didn’t refle More

by zazoie4
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chelvis Kennerson
Mar 01, 2022 -

Parkway Family Kia responded

We aim to have all of our customers leave our store happy, but we also understand that we will fall short from time to time. After much research and negotiating, we thought you had a clear understanding that the trade value we were matching was including the tax credits. I have reviewed the calls to make sure that that was the case. We wish you the best moving forward and hope one of your local dealers can redeem your perception of the brand.

Mar 09, 2022 -

zazoie4 responded

If your true goal was to be upfront and honest you would have written out the deal with the ACTUAL trade value and NOT the secretive “trade value with taxes”. This is shady and everyone knows it!

November 15, 2021

Got lucky and they had an inventory Carnival in stock. Went and test drove it. The vehicle was fine. The dealership was silly busy. Then the salesperson drops the bomb on me - a $15,000 upcharge on a More

by Charles Ray
Recommend Dealer
No
Employees Worked With
Reid
August 30, 2021

Reggie was really good sales person that really helped get me in the car that I needed for my daughter worked hard and professionally and I'm very satisfied satisfied got the deal wouldn't change it for t More

by mark g@23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie and linda
July 16, 2021

Lying and rude...best 2 words to describe the KIA side! Sales person lied to get me in there...worked a deal ..ran our credit on a car that had already been sold! Waited 30 minutes waiting for a sales man More

by Rachee
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Imnotthatpetty
July 01, 2021

My experience was quick and awesome. The salesman was very professional and patient. He had everything ready to go once I arrived at the dealership. He did not show to be frustrated even after we arrived More

by LaToya Taylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Hall _ and the finance officer
June 17, 2021

just nowNEWThis dealership takes 2 hours minimum just nowNEW This dealership takes 2 hours minimum everything they do including a first time oil change. I took my 2020 kia soul here on a slow Thursd More

by Rosyc222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Isiah
May 06, 2021

Reid was great help in our selection, no pressure and very helpful. I’d give it 5 stars if finance dept. was less rude and trying to to sell what we did not want. More

by jjbean2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Pursel
April 17, 2021

I want to thank Christina for taking care of me on my purchase of my SUV she did a great job, thank you for your help. Mary Lavan More

by marylavan48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina
September 21, 2020

I went to the dealership on Saturday to inquire about the voucher program and was assisted by Curtis Applegate whom was very professional , he explained everything that I needed and wanted to know ( I left i More

by Straylor409
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Applegate , Trevor
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