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Parkway Family Kia

Kingwood, TX

2.6
78 Reviews

22555 Highway 59 North

Kingwood, TX

77339

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78 Reviews of Parkway Family Kia

April 23, 2023

My 19 year old daughter was shopping for her first car. We shopped 5 dealerships. I spoke to 2 different people at Parkway Family Kia. We discussed what I was looking for and the price I was looking for. I More

by jjnafe
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Paula, “V”, Lori Pace
April 12, 2023

I went in to just take a look at a vehicle Eric Gomez made the deal fast and easy service was great More

by Mario Diaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Wells, Lori Pace
March 31, 2023

Sales person misrepresented the price and added on thousands of dollars to the price of the car. They wanted to spend hours negotiating things and that's just now how I work. Give me the MSRP of the More

by SE2023
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Russell Wells, Lori Pace
March 10, 2023

I need to complain. ... I bought a new kia sportage from you in January . I added a homelink mirror in the purchase as an addition.  During this installation thr winds More

by Probporter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin
January 14, 2023

Do NOT waste your time. You expect car dealerships to try their best to swindle you and Parkway takes it to the next level. I'm glad I got out without spending a dime. More

by megan v
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Lori Pace
Jan 16, 2023 -

Parkway Family Kia responded

Mr and Mrs Vincent, I want to personally apologize for your experience. I think you are 100% correct in that we totally dropped the ball and simply did not do the right thing. I have counseled with all involved and made it very clear that once a commitment is made, we need to honor that commitment. We will do better. Thank you for taking the time to hold us accountable and let me know if you want me to honor the value we originally offered. Chelvis Kennerson General Manager Parkway Family Kia

November 10, 2022

This is the best dealership experience I've ever had! I've always driven a BMW or Mercedes. I saw the Kia Stinger on the highway one day. I was like OMG this car is so nice! I decided to visit Par More

by Carolyn g
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russell Wells, Lori Pace
September 28, 2022

Shout out to Service Manager,Brandy Votaw. Brandy demonstrated what Parkway Family Kia Service Department stands on in providing customer satisfaction. Thank you Brandy for all your help. More

by Bsueharmon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
BRANDY VOTAW
September 24, 2022

My first review is on here read it. I was made to feel like they were going above and beyond. I recently bought a used car from parkway not family kia, the first vehicle I bought wa More

by Fjs2084
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Demarcus, and Ryan
September 07, 2022

I would like to thank Linda for her help with my selecting and buying a vehicle. She is very pleasant and easy to work with Highly recommend her! More

by Rntessa45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda
August 20, 2022

As always I had the best service and Kevin was great. Explaining, wait time, and services needed. Parkway Kia rocks!! Thanks again Kevin. More

by Elaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Orellana
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