Parks Ford of Wesley Chapel

No pressure, promise fulfilled I was contacted by Parks Ford of Wesley Chapel after I responded to an add I received from my credit card company offering me financing. As our car wa I was contacted by Parks Ford of Wesley Chapel after I responded to an add I received from my credit card company offering me financing. As our car was eight years old with 151,000 (+) miles and less than stellar credit, I didn't hold out much hope that they would be able to help us. Robert Stephens contacted me and spoke to me briefly about the great programs Ford was offering and he really believed he could get us into a new Ford. Our budget is very tight and I knew we would be unable to increase our monthly payments, but I went in willing to give Robert a chance to see what he could do. After a lot of going back and forth, we left that day with a 2016 Ford Fusion! Our rate was 1.9% and our payment went up only $18 over what we agreed. I was ecstatic when I called our insurance company to remove the old car add the new one that our premiums went DOWN $25 per month!!! They did everything they promised and more! My faith has been restored in Dealerships and salesmen...thanks Parks Ford!!! More

Good people Great dealership.very friendly. Work hard to get you good deal. Mark mankin was excellent and Vince in finance. Definitely would recommend to friend o Great dealership.very friendly. Work hard to get you good deal. Mark mankin was excellent and Vince in finance. Definitely would recommend to friend or family. More

Great service, best in town. The knowledge and the courtesy of this individual is unparalleled to any other in the whole area and his team reflects those characteristics. Great in The knowledge and the courtesy of this individual is unparalleled to any other in the whole area and his team reflects those characteristics. Great individual. More

Excellent, no pressure, customized for me My husband and I went 'window' shopping for a new Mustang one Sunday, . Not aware that they were open all day Sunday, we pulled into Parks Ford in Wes My husband and I went 'window' shopping for a new Mustang one Sunday, . Not aware that they were open all day Sunday, we pulled into Parks Ford in Wesley Chapel to look around. Robert Stephens is the the sales associate that we ultimately worked with. He was awesome. Thanks to Robert's knowledge and courteous professionalism, we ended up purchasing a 2016 Mustang that same Sunday. We wanted a white Mustang convertible. Parks Ford did not have a white one in their inventory. That same week, Robert located one and had it brought to their dealership. Thank you Robert for going out of your way to help us purchase our dream car. We are thoroughly enjoying it! Also, many thanks to Carlos Gonzalez , who efficiently handled all that much dreaded paperwork and helped us to save money on the new tag. We can't say enough great things about Parks Ford Wesley Chapel associates. They are awesome! More

Great experience buying a new car My wife and i first meet Frank Lacey, who then placed us in the great hands of Robert Vido. Robert listen to are wants and needs, then showed us are My wife and i first meet Frank Lacey, who then placed us in the great hands of Robert Vido. Robert listen to are wants and needs, then showed us are options within the Ford line. During the test drive he was full of great knowledge and also keep the conversation going. Once we had decided on are choice of a Edge, Frank and him worked with us to make sure that we let your dealership happy, with the great car and great deal that we had just purchased. Car buying is not my wife's favorite thing to do, but Robert and Frank even kept her happy!!!!! Lastly Chris Ferris, made the money side go very quickly and he made sure that we know, what we were signing. More

Recently bought a second vehicle All and all I give them a 5. It's a dealership so go in prepared to deal. But the guys I worked with were great. They understand that I'm buying the c All and all I give them a 5. It's a dealership so go in prepared to deal. But the guys I worked with were great. They understand that I'm buying the car and not the husband. At the end I make the final decision. Bought a car from them 2 yrs ago and just bought a second one trading in the other. I have dealt with Robert Vido both times and this time worked with David Bonsey. Recommend both guys thank you, love my new to me SS camaro. Caution the managers though, when I wanted to take my time and not buy the same day I felt a little pressure that almost made me not come back so I caution you on that in the future. I will be back again I'm sure. More

Memorable I have to be honest I thought it was a gimmick. But to my surprise it wasn't. DION FORBES (my salesperson) & CHRIS FERRIS (finance person) were wonder I have to be honest I thought it was a gimmick. But to my surprise it wasn't. DION FORBES (my salesperson) & CHRIS FERRIS (finance person) were wonderful. They made the buying experience stress free. I can't say enough about my experience. Still today I'm smiling because they went above and beyond my expectations. I absolutely love my new truck. I will recommend Parks of Wesley Chapel to everyone wanting to get a new or used vehicle. More

Great Customer Service! Came in recently for an oil change and tire rotation. Will Smith was couteous and very helpful. First, he took the time to update me on the maintena Came in recently for an oil change and tire rotation. Will Smith was couteous and very helpful. First, he took the time to update me on the maintenance agreement that I currently have. Secondly, there were some minor issues on the vehicle after the car was washed after being serviced. I notified Will and he immediately took care of the problem and the issue was resolved COMPLETELY! He kept a positive attitude with me and his demeanor was very calming. It is refreshing to eperience such high level of professionalism. Thanks Will Smith! More

shoping for used autombile a very good experience the sales person was very helpful also the fiancé person will get excellence rating paul and brett rumford were excellent a ver a very good experience the sales person was very helpful also the fiancé person will get excellence rating paul and brett rumford were excellent a very pleasant experience with dealerlship thanks again to all that helped went there and drove off the lot in less than 3 hours thanks again to all Stanley carter More

This is how it should work! This is my new favorite Ford dealer! Alan was excellet when it came to helping me get my vehicle repaired under warranty. They were fast, friendly, an This is my new favorite Ford dealer! Alan was excellet when it came to helping me get my vehicle repaired under warranty. They were fast, friendly, and thurough! I have every confidence that when I leave my vehicle will be good as new, and that if for some reason it's not, they'll take care of whatever may come next. Ellis has assembled a great crew. These guys don't know it but I'm a customer service consultant by trade, and is what customer service is supposed to look like! For that, they get all the stars. More