Parks Ford of Wesley Chapel

False Promises False Promises On Tuesday Dec. 1st I stopped by Parks Ford looking for a truck. Wow, saw this BEAUTIFUL Red GMC truck. Was met by a GREAT salesman, Dorian. Mr Do On Tuesday Dec. 1st I stopped by Parks Ford looking for a truck. Wow, saw this BEAUTIFUL Red GMC truck. Was met by a GREAT salesman, Dorian. Mr Dorian Sinclair brought me the keys. Wow again. Very nice vehicle. We go inside to his desk and was offered something to drink. At that time I explained to him I was leaving on a cruise Friday Dec 4th with family. Before we go any more on this sale ( I MUST HAVE SIDE STEPS SO MY MOTHER IN LAW COULD STEP UP IN THE TRUCK). He went straight to parts and service to see how much and when they could install them. GREAT only $500 installed!!! So far so good!!! We are a couple thousand dollars apart on the trade. They informed me the would throw in the side steps. They finally said they found some extra money in my trade to make the deal happen. GREATTTTTT. Now as Paul Harvey always says, "the rest of the story". Go to sign papers on the finance. Now the trade dropped from $6700 to $5200. Plus the side step was added for $599. LIES LIES LIES. When i got upset and was ready to leave they finally said I was right. Then we make the deal happen. Go back on Wednesday morning to get the side steps installed. I was informed they would be installed on Monday Dec.7th. Wow LIED TO AGAIN. Then they went and checked again. After about a 30 minute wait was informed they could be installed on Fri. Dec the 4th. 10 am. NO NO NO NO what DON'T you people understand. You told me TODAY AT NOON THEY WOULD BE INSTALLED. Friday at noon I will be on my vacation on a cruise. I informed them I was DONE WITH THEM. I was furious. I told them I would have them installed TODAY and bring the the bill. I spent 3.5 hours of my day getting them installed in Tampa. I received several calls after I left the dealership regarding the problem. After spending my time GETTING DONE WHAT THEY PROMISED ME I CALLED THEM BACK. Side steps were $374.00. I informed them I would be there in the morning at 8:30 am for my $500 dollar check. They informed me it would be READY. ANOTHER LIE. Check was not ready. No one to sign a check. After an hour and half of waiting I got my check. I am 68 years old and this was the worst buying experience I have ever had! Now you be the judge. More

Completely satisfied Car buying at parks ford was the easiest I've found. David my salesman was wonderful and did an excellent job. Thanks for a stress less deal Car buying at parks ford was the easiest I've found. David my salesman was wonderful and did an excellent job. Thanks for a stress less deal More

new truck purchase I recently purchase a new F150 From Parks Ford in Westley Chapel. The negotiation took less than an hour. I got a good price. the delivery went smoot I recently purchase a new F150 From Parks Ford in Westley Chapel. The negotiation took less than an hour. I got a good price. the delivery went smoothly with full explanation of the new features. My sales person was Robert Stevens. He made it work with the least effort possible. I highly recommend Robert and Parks Ford in Westley Chapel, Fla. for new vehicle purchases. Don Peterson More

Amazing Robert Vido is amazing at what he does and will truly help you with your purchase for whatever your looking for!!!! Thank you so much Robert Vido is amazing at what he does and will truly help you with your purchase for whatever your looking for!!!! Thank you so much More

Amazing Service from Top to Bottom I had recently been searching for a specific hard to find vehicle and found it at Parks Ford in Tampa, unfortunately I live in Jacksonville Florida an I had recently been searching for a specific hard to find vehicle and found it at Parks Ford in Tampa, unfortunately I live in Jacksonville Florida and was hesitant to drive all the way to Tampa to look at the vehicle and do the Financing without knowing for sure i could get into the vehicle but big thanks to Mike Dabrowski and team for working out the financing and getting the vehicle Sale Ready for me before I even drove all the way there. The finance department (Vincent Ippolito) was excellent and got me a better deal than I could have ever expected and out the door in no time. I would also like to say thank you for going beyond your call of duty in returning my rental car for me because the rental place was closed for the weekend. I will definitely be back in the future and recommend you to everyone I know. Thanks again!! More

Patient, helpful, understanding of my needs Ms. Sarita Rangar, Sales Consultant, was very helpful and patient in assisting me in locating the vehicle I described for my needs. She provided me w Ms. Sarita Rangar, Sales Consultant, was very helpful and patient in assisting me in locating the vehicle I described for my needs. She provided me with the opportunity to test drive the 09 Escape that I chose, and she was very knowledgeable of the features and functions that were available. She went out of the way to make sure I was comfortable with the car, and described many of the features during the test drive. I felt very fortunate to have Ms. Rangar assist me in this purchasing experience and I would highly recommend her to anyone looking to buy a new or previously owned automobile. She worked very well with her Sales Manager, Craig Randolph, in providing me the deal that I felt was a win-win for all! Thanks so much to everyone at Parks Ford of Wesley Chapel for a great experience. More

Sarida is amazing I would say that sarida is one of the best sellers i have ever wanted to do business with. She was very friendly av knowledgeable about the mazda i pu I would say that sarida is one of the best sellers i have ever wanted to do business with. She was very friendly av knowledgeable about the mazda i purchased. I will definately tell everyone about her. Shes so friendly and not a hounder like most salesman. She makes sure your happy. More

Excellent Service, Great Dealer, Helpful and Knowledgeable Thank-you Robert Stephens! Your excellent customer service made buying a new car a pleasure, fun, no pressure, and smooth. We truly appreciate your kn Thank-you Robert Stephens! Your excellent customer service made buying a new car a pleasure, fun, no pressure, and smooth. We truly appreciate your knowledge and helpfulness in selecting a new vehicle. We’d also like to thank Vincent Ippolito in getting through the paperwork so quickly and pain free! We would highly recommend Park Parks Ford of Wesley Chapel. More

Great easy experience for once! I was looking for a new car and internet sales manger Robert vido helped me every step of the way find the right car asap! I highly recommend this de I was looking for a new car and internet sales manger Robert vido helped me every step of the way find the right car asap! I highly recommend this dealer and Robert for anyone in the market for a new or used car at this dealer. More

Great car dealer Mr. Santoni was a pleasure to work with. We appreciated his courtesy and helpfulness. We got a great car at the dealership. The employees were kind Mr. Santoni was a pleasure to work with. We appreciated his courtesy and helpfulness. We got a great car at the dealership. The employees were kind and offered refreshments to our children. More