Parks Ford of Wesley Chapel

Customer Service Extraordnaire Will Smith probably developed some sort of secret charisma that he uses to maintain complete confidence with the customers and employees by creating a Will Smith probably developed some sort of secret charisma that he uses to maintain complete confidence with the customers and employees by creating an atmosphere of calm and even relaxed feeling no matter what is happening or whatever the cost may be. Will is Customer Service Friendly and the service impeccable. How good is it you ask, well we drive from Ocala, FL to Wesley Chapel, FL rather than any other dealership closer. More

Outstanding Service George, Frank, Paul, and Jeff Wilder were outstanding in assisting me in the purchase of 2016 Ford Mustang Convertable.. I have been buying cars fro George, Frank, Paul, and Jeff Wilder were outstanding in assisting me in the purchase of 2016 Ford Mustang Convertable.. I have been buying cars from Parks (Heritage) for 20 years. I used to dread buying a car and since I started buying , from Parks ,it has been a pleasure, George and Frank made the buying process easy . Paul was great to work with in the financial area and Jeff , I have delt with on parts for my previous parks cars. And one of the main reasons I buy from PARKs. Thank you Parks Ford for a wonderful experience . John Hern More

Don't do it! Scheduled service. After the FIRST full day and $1400 in services, no improvement in the F150's running ability. Merry Christmas. Rescheduled service Scheduled service. After the FIRST full day and $1400 in services, no improvement in the F150's running ability. Merry Christmas. Rescheduled service for ANOTHER full day with a different diagnosis ( after I probed numerous times and 7 hours of waiting). Decided not to take advantage of the suggested repair and my research tells me that the catalytic converter was still under warranty and SHOULD have been replaced at this service center. LIVID.... Happy New Year to you too. More

Best car buying experience ever! Walt and Will did everything to make this buying experience awesome! Glad that Parks Ford has great people like them! They made it easy to complete th Walt and Will did everything to make this buying experience awesome! Glad that Parks Ford has great people like them! They made it easy to complete the deal More

Great Dealership Having done this a few times over my 53 years, this was by far the best car shopping experience I've ever had. Serita Rangar,Frank, and the rest of t Having done this a few times over my 53 years, this was by far the best car shopping experience I've ever had. Serita Rangar,Frank, and the rest of the staff made this my sons best Christmas ever. Thanks Parks Ford. More

No Other Ford Dealer for us My family & I have been buying our Ford cars & trucks from here since before it became PARKS. It is better & better each time. Alan in the Service De My family & I have been buying our Ford cars & trucks from here since before it became PARKS. It is better & better each time. Alan in the Service Dept has been keeping us happy service wise since 2001. TODAY Robert Vido provided all possible help in buying the vehicle I wanted at a price that was fair. If buying a car can be said to be quick, Mr Vido managed to keep it moving. Thank You Robert; thank you Parks! More

purchase of a ford lariat used Walter Santino was my sale person and did a wonderful job presenting the truck I purchase, he was very nice to talk to and made a very good presentati Walter Santino was my sale person and did a wonderful job presenting the truck I purchase, he was very nice to talk to and made a very good presentation for the dealership. I would recommend him to all my friend to purchase a car from him. Again I thank him for helping me make my purchase. More

Best place to buy a car Ray, Carlos and Robert were great! Were very friendly and informational. Made our entire experience very enjoyable. Will go back to Parks for our n Ray, Carlos and Robert were great! Were very friendly and informational. Made our entire experience very enjoyable. Will go back to Parks for our next Ford purchase, for sure. Thanks! More

Extreemly excelent service in the service department Allen Sarne provided Superior customer service. His knowledge of Ford and Ford products continuously prove to be an asset for ford customers. Mr Sarne Allen Sarne provided Superior customer service. His knowledge of Ford and Ford products continuously prove to be an asset for ford customers. Mr Sarne is definitely an asset to Parks Ford More

Mustang Madness My recent purchase of a 2016 Ford Mustang was made easy by the sales team at Parks Ford. After a series of disappointing experiences at several other My recent purchase of a 2016 Ford Mustang was made easy by the sales team at Parks Ford. After a series of disappointing experiences at several other local Ford dealerships, where the salesmen attempted to push their 2015 leftovers on me even after I had told them that I intended to order my car as I wanted it from the factory, I found my self sitting across a desk from Robert Stephens. This is a man who is passionate about cars, who carries photos of smoking hot cars on his phone, and is friendly and knowledgeable. We were able to very quickly work out exactly what I wanted to order and negotiate an agreeable price on the spot. Robert Vido handled the details of the car order. The expected delivery date was 6 to 8 weeks initially. However, it was actually 10 weeks till the delivery of the vehicle. My wife and I were kept up to date on the status of the vehicle delivery and coddled over the phone and through e-mail as we quivered in anticipation. When the bright gleaming Stallion of Doom was delivered last Tuesday night, both Roberts took the time to explain every detail of the vehicle as well as set up the many electronic functions. As I drove away from Parks Fords of Wesley Chapel the memory of their beaming faces shall stay with me forever. In other words, I was completely satisfied with the entire buying process and have no complaints at all. Let's hope my good luck continues! More