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Parks Ford of Wesley Chapel
Wesley Chapel, FL
2,203 Reviews
Parks Ford of Wesley Chapel is located in Greater Tampa, Florida. The Team at Parks Ford will help you find the Ford Vehicle you are looking for. Whether you are looking for a New Ford or Pre-owned vehicle, we have a large inventory of new and pre-owned vehicles to choose from.
We strive for customer excellence and guarantee the easiest, most hassle free buying experience you will ever experience. Parks Ford is the Dealership where Friends Send Friends!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,203 reviews
February 01, 2016
Should offer negitive stars -- Pissed consumer report on Ford dealership I'm an intelligent, 20-year Air Force veteran with 100% disability. I mention that as a character refer Pissed consumer report on Ford dealership I'm an intelligent, 20-year Air Force veteran with 100% disability. I mention that as a character reference. I purchased a vehicle on the evening of 11/17/15. Within 12 hours (the morning of 11/18/15) of purchasing a 2000 Mercury Grand Marqui from Parks Ford of Wesley Chapel, (David Bonsey was the salesman and one of the managers or financial wizards had to put their approval on purchase), I had buyers remorse and attempted to explain the facts and "whys" I didn't want the car. AFTER purchase I looked up Kelly blue book value and found it to be half of "THE GREAT DEAL" they were giving me. I paid $7,000 for a car listed in Kelly Blue Book with a value of $2051.00-$2901.00. I'm not driving the car so I've not put miles on it. They won't return my call, always with other customers. Made mistake of paying cash so I can't stop payment of check. Today is 11/12/15 and I still haven't heard from either customer service, sales, or manager. I have a feeling they are simply waiting out 72 hours so I will NEVER get my money back. 1/29/2016 Worst company EVER. Contacting BBB Pissed consumer report on Ford dealership 1/29/2016 Worst company EVER. Contacting BBB tomorrow. I'd give them zero or negitive stars if they'd been made available!! That's what they deserved due to their service all-around (except the receptionist). Parks Ford of Wesley Chapel has been and continues to be seriously deficient in all areas of customer service. Customers ARE NOT their primary concern; the big bucks are. They (management) are just plain awful and totally unprofessional. DO NOT EVEN DRIVE THROUGH THEIR PARKING LOT. THE VULTURES ARE JUST WAITING TO TAKE ADVANTAGE OF THE NEXT UNKNOWLEDGEABLE & UNINFORMED, TRUSTING PERSON TO TAKE ADVANTAGE OF. It certainly is disgraceful that these men (I use this term very gingerly as there's not a bone in my body nor breath in my lungs that believes the male management are honest, stand-up, trustworthy characters possessing the qualities of a decent human being. Doing "the right thing" isn't part of these "managers" managerial skills. Their momma's & daddy's should've spent a few more years teaching these boys how to respecting people, in general; customers, specifically. The "management" could have, should have, shown a little more respect and honesty towards any and all who walk through their doors, especially since, as. a twenty year, 100% disabled, Air Force retiree, I put them & the rest of my/our country first and foremost, standing ready to fight, defend & lay down my life for this country and every soul in it. THIS IS MY THANKS FROM PARKS FORD OF WESLEY CHAPEL!! Disgraceful!!!! More
by gailgodin
Employees Worked With
David Bonsey
January 31, 2016
2014 stx Robert worked very hard to find us the right truck in our price range. Frank was very friendly and helpful in working the deal out. Robert worked very hard to find us the right truck in our price range. Frank was very friendly and helpful in working the deal out. More
by KerryB
January 28, 2016
Best car experience ever Duber and Walter were absolutely the best. Both were outstanding in sales and service and we will shop with them on our next vehicle purchase. Carlos Duber and Walter were absolutely the best. Both were outstanding in sales and service and we will shop with them on our next vehicle purchase. Carlos in Finance went above and beyond his job also. Steve and Susan Piper More
by A very happy Steve and Susan P.
Employees Worked With
Rob Petrone, Duber Garzon, Carlos Gonzalez, Walter Santoni
January 26, 2016
Customer Service GREAT I took my new to me F250 in for warranty work. Will Smith was wonderful. I had to wait on the vehicle and he took it right in and did his best to ma I took my new to me F250 in for warranty work. Will Smith was wonderful. I had to wait on the vehicle and he took it right in and did his best to make sure that I was in and out as soon as possible. He made sure that I was comfortable while I waited and came to find me as soon as my truck was completed. He is always professional and polite and a great job of taking care of his customers. More
by lovemytruck
Employees Worked With
Will Smith
January 25, 2016
Excellent experience Awesome team, that really work to satisfied the client. They have to much patience and willing to do anything to help the client. I recommended. Thank Awesome team, that really work to satisfied the client. They have to much patience and willing to do anything to help the client. I recommended. Thank More
by pitoblane
Employees Worked With
Walt Bucklin-extremely likely, Duber Garzon, Carlos Gonzalez
January 25, 2016
Awesome I called Robert Vido to verify the car was still available and drove around 60 miles to look at this beautiful preowned Mustang GT Premium. Robert had I called Robert Vido to verify the car was still available and drove around 60 miles to look at this beautiful preowned Mustang GT Premium. Robert had the car pulled out front and proceeded to give a great presentation of the car. Explained in detail the Ford Certified program, history of the car and answered all of my questions. Robert was very pleasant, honest and easy to communicate with. He worked hard to meet my offer and he ultimately sold me the car. If your looking for a new Ford or preowned car . I would highly recommend Robert and Parks Ford. Awesome job. More
by Fatstrat55
Employees Worked With
Robert Vido
January 21, 2016
Another great experience! I was driving by and stopped without an appointment to see if I could address some minor issues. Nick was amazing and fixed my broken visor himself wi I was driving by and stopped without an appointment to see if I could address some minor issues. Nick was amazing and fixed my broken visor himself without even taking the car back. Will helped me reset my sync to trouble shoot without having to drop a bunch of $ on a possibly unnecessary software update. With this type of service for customers every time I visit, I would recommend them to anyone! More
by Reviewer1946
Employees Worked With
Nick, Will Smith
January 21, 2016
Excellent experience!!! Our salesman, Joe Dellafave was excellent in ever aspect from letting us drive a car to a real deal. Everyone was very, very nice and never pressured Our salesman, Joe Dellafave was excellent in ever aspect from letting us drive a car to a real deal. Everyone was very, very nice and never pressured us in any way but met our price. Thank you Parks Ford of Wesley Chapel. More
by Escape.susie1945
Employees Worked With
Vincent Ippolito - business Manager
January 20, 2016
Thank you Sarita I wasn't planning on buying a car right away. I was just looking to get an idea of pricing and availability. I ran across a deal at Parks Ford that I I wasn't planning on buying a car right away. I was just looking to get an idea of pricing and availability. I ran across a deal at Parks Ford that I could not pass up. They gave me the value of my trade it and I couldn't be happier. Sarita was VERY nice. She was knowledgeable and a real pleasure to work with. She doesn't give you the feeling of your typical car salesman stereotype. More
by KAFerg
Employees Worked With
Sarita Rangar
January 18, 2016
Worth the drive! We purchased a 2008 town n country van last weekend. Our salesman Joe Della Fave was super nice and very attentive to our 7 year old while waiting. We purchased a 2008 town n country van last weekend. Our salesman Joe Della Fave was super nice and very attentive to our 7 year old while waiting. The nice woman watching the front even brought him a snack and a drink. The gentleman that did our financial deal was also very attentive to our son. He asked him trivia while going through the otherwise boring process for a 7 year old. The two things that I want to mention about Joe, are first, it was pouring down rain when we were finished with the paperwork and he drove our new vehicle right up to the door so that we wouldn't get soaked. And secondly, we were missing a few headrests when we purchased the van and Joe said he would look around for them. Imagine our surprise when he called a few days later and said that he found them. What a pleasant experience start to finish. More
by Millers08
Employees Worked With
Joe Della Flave, Joseph Della Fave
