
Parks Ford of Wesley Chapel
Wesley Chapel, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,203 reviews
Great customer service! Robert Vido was very helpful in helping me find the right car! Easy to work with and really is there for you. He went above and beyond. Highly recomme Robert Vido was very helpful in helping me find the right car! Easy to work with and really is there for you. He went above and beyond. Highly recommend Robert! More
Good experience. Bought a used '17 Nissan rogue from Ilker B and he was a pleasure to work with. Vehicle is great, facility is clean, but I was there for 6 hours...f Bought a used '17 Nissan rogue from Ilker B and he was a pleasure to work with. Vehicle is great, facility is clean, but I was there for 6 hours...from 10am to 4 pm which was unexpected. Next time I'll call and negotiate on the phone then only to go to the delearship to sign paperwork and leave with the purchased vehicle. More
My Salesmen was ILKER BURNUKARA I had no real intention of purchasing my new SUV Tuesday night, I was shopping around for the best deals and had visited over 8 car lots over the past I had no real intention of purchasing my new SUV Tuesday night, I was shopping around for the best deals and had visited over 8 car lots over the past few weeks. I honestly was disappointed with the integrity and professionalism of the customer service of the “other Ford” locations I had visited. But not at this Dealership, I experienced nothing short of the best customer service. It was truly a pleasure to purchase my vehicle from ILKER BURNUKARA and it is my intention to share with my family and friends. More
easy, comfortable, flexible me and my mum pulled up with 20 minutes until i had to go for work. our salesman Joe had no trouble rushing to grab the keys so i could test drive it me and my mum pulled up with 20 minutes until i had to go for work. our salesman Joe had no trouble rushing to grab the keys so i could test drive it to my work. afterwards it was him and my mum left to negotiate price, and my mum has never bought a car, nor know what she was getting into. Joe was so friendly and trustworthy that by the end of the day we had purchased the car. even with the whole process taking a day it never felt rushed. Joe even stayed after hours to wait for the credit financing and other paperwork to be approved and the transactions complete. even after all that Joe drove the car to my house as no one else in my family knew how to drive manual More
Arden and Carlos were amazing. Arden took the time to make sure I found the car I wanted. Carlos made sure I could afford it. I love these guys. These guys are amazing. I am soo Arden took the time to make sure I found the car I wanted. Carlos made sure I could afford it. I love these guys. These guys are amazing. I am sooo happy. More
Perfect Purchase Process Mission accomplished! Paul Fuchs met me in the parking lot. He was friendly, professional, and efficient. He helped me find, in short time, the Mus Mission accomplished! Paul Fuchs met me in the parking lot. He was friendly, professional, and efficient. He helped me find, in short time, the Mustang of my dreams. His review of the vehicle(s) was complete. The steps from looking to deciding to buy were easy. At no time did he try to pressure me, "convince" me, or divert me to something else. I appreciated his approach, and I am so glad that I went there. More
Irresponsible Started negotiating with a sales rep for a 2017 Ram. After some back and forth negotiation we came up to an agreement. Once we had committed on the pu Started negotiating with a sales rep for a 2017 Ram. After some back and forth negotiation we came up to an agreement. Once we had committed on the purchase the vehicle, had an agreed upon price, and I had gotten the check from my financial institution to finance the vehicle, sent all the documentation I was asked for in order to complete the paperwork, I was then told that the dealer had came into an agreement with a buyer who had walked into the dealership in the morning. Mind you, I had started negotiating two days earlier. The salesman even offer to deliver the truck. But because my negotiations were on line, I was told that the walk in could come in at any moment and had priority regardless of whatever agreement we had and that if I still wanted the vehicle I needed to consider outbidding the other buyer. Not sure how this really works, but will be looking into the legal aspects of it. My understanding is that if I already had an agreed upon price and an accepted offer, that the dealer was supposed to make the vehicle unavailable and not negotiate it while I'm completing the paperwork. Would really like for the management to contact me and discuss policies. Not sure how the customer service is when present, but I live two hours away and was dealing on line. More
Pleasant Suprise! Because I was heading out to buy a car, I was already on edge and was expecting a horrible, confrontational experience at best. I was headed to anothe Because I was heading out to buy a car, I was already on edge and was expecting a horrible, confrontational experience at best. I was headed to another dealership but got referred to Park's Ford by Lee Simmons so I stopped off there first. Robert was the best!!. He helped every step of the way and I got a fantastic deal. I have already told anyone that would listen to head to Parks' and Robert before going anywhere else. More
Very attentive We purchased a Mustang GT and our salesman was Robert Vido. He truly took the time to show us the car and to assist us with any questions that we had We purchased a Mustang GT and our salesman was Robert Vido. He truly took the time to show us the car and to assist us with any questions that we had bith with the car and the paperwork process. He was outstanding in his job. The finance person was also very helpful. More
Great Service! Brett was my service advisor for my oil change appointment this past weekend. The service was great and Brett was extremely helpful and friendly! I Brett was my service advisor for my oil change appointment this past weekend. The service was great and Brett was extremely helpful and friendly! I will definitely be returning to Parks Ford for future service. More